HAL CPP - any stories?

[sidewaysss]

I'm sure some of you have seen this thread warning on the Ask a Cruise Question board about "cruise cancellation protection" versus real insurance.

http://boards.cruisecritic.com/showthread.php?t=1014648

I have used HAL CPP because of the "cancel for any reason" provision. One of my cruise companions has problems getting conventional insurance.

Does anyone here have any stories about canceling with CPP? Was the refund as cash or credit for a future cruise?

[jtl513]

... about "cruise cancellation protection" versus real insurance.
The Platinum CPP is "real" insurance. Is that what you chose?

CPP Platinum Plan
Our Platinum Cancellation Protection Plan (CPP Platinum Plan) enables you to supplement the CPP Standard Plan with insurance coverage and travel assistance services as well as increase your refund amount to 90% for cancellations made more than 24 hours prior to departure. The CPP Platinum Plan provides you with the following insurance benefits and services, in addition to the CPP Standard Plan benefits and larger refund:

<LI $included="null">Trip Cancellation coverage provides protection if you or a traveling companion must cancel for a covered reason during the 24 hours prior to scheduled departure. The plan reimburses your non-refundable cancellation charges or increased occupancy charges (if a traveling companion cancels) imposed by HAL. <LI $included="null">Trip Interruption coverage provides protection if your trip is interrupted after departure due to a covered reason. The plan reimburses your unused (determined in the case of your cruise or cruisetour on a pro rata basis), non-refundable land or sea expenses prepaid to HAL, airfare paid to return home and certain additional expenses up to $100/day. Maximum benefit is 150% of your cruise/cruisetour cost. <LI $included="null">Trip Delay coverage provides reimbursement for reasonable additional accommodations and traveling expenses incurred to rejoin the trip in progress when you are delayed for more than 12 hours, due to covered reasons. Maximum benefit is US$1,000; not to exceed US$100/day. <LI $included="null">Emergency Evacuation coverage will pay the necessary costs of transportation, medical services and medical supplies if, due to a covered medical reason, you must be transported to medical facilities during your cruise or cruisetour. Maximum benefit is $50,000. <LI $included="null">Medical Expense coverage reimburses up to $10,000 for medical and emergency dental expenses incurred during your trip as a result of an injury or sickness that first manifests itself during your cruise or cruisetour.
You will also receive the following 24-Hour Emergency Hotline Assistance Services, arranged by the CPP Platinum Plan administrator's designated provider: Emergency Cash Transfer Assistance, Medical Consultation and Monitoring, Emergency Legal Assistance, Emergency Medical and Dental Assistance, Lost Travel Document Assistance and Emergency Medical Payment Assistance.

There are no pre-existing condition limitations in the CPP Platinum Plan!

[sidewaysss]

Yes, it is platinum. Thank you.

I was concerned if we canceled after final payment date but before the cruise, we would get a future cruise credit instead of cash. Thank you for pointing out I should read the policy instead of panicking because of that thread.