Document Receive Date

[xwren]

I'm booked for Aug. 29th. 2009 and havn't gotten the blue folder from HAL yet....

I was wondering usually how long before the sail date do you receive all the documents?

[diathoney]

We got ours about a month before our 8/15 sailing date. Are you sure you're set up for paper docs and not the e-docs?

[jhannah]

Ours came in the range of 4-6 weeks before sailing. (We never had HAL air, as that delays document receipt by a week or two.)

[Krazy Kruizers]

In the past we got ours about 7 weeks before the cruise. But now I understand that you can't print out your documents until 50 days before your cruise.

Did you book HAL air? -- if so HAL makes those final arrangements about 25 - 30 days from the cruise date.

Did you book a guarantee?? -- if so HAL may be waiting to assign you a cabin -- this can even happen as late as sail date.

[jtl513]

We usually got ours about 2 months before sailing. If you haven't gotten them in another 2 weeks, just go with the edocs.

Did you book a guarantee?? -- if so HAL may be waiting to assign you a cabin -- this can even happen as late as sail date.That doesn't matter. For all of our guarantees the docs shipped about 6 weeks before we were assigned a cabin. They always just said 0-Guar or 0-(class)

[pms4104]

If you are set up to receive paper docs instead of electronic ones, you may track them here if you are in the US: http://fedex.com/us/

Use your HAL confirmation number as the reference number for tracking.

[northernphoenix]

Received ours yesterday for Sept.02 on the Volendam to AK

[sjmccmjs]

We leave on our cruisetour Sept 2 and rec'd our beautiful blue folder (first one!!!! :p) on July 22 via fedex. But our confirmation always stated paper docs. Maybe you are only getting e-docs???

[kaboo]

We received our documents for an Aug 29 sailing in Australia yesterday.:D