Any feedback on Best Price Cruises?

[Charliesmom]

Has anyone used these folks? Do they send you your documents in a timely fashion? Any problems with them?

Many thanks for your answers.

Roberta

[FlorenceItaly]

now I use a full service TA(the one I sent you) for all my bookings. She typically can match BPC's deals or come very close. I recently booked the Zuiderdam for myself and dh for Dec 2005 with another couple, and her price was a bit more on the day I looked at BPC's, BUT, she was able to make our cruise a "group", and each couple is receiving complimentary dinner at the Pinnacle, soda cards for each individual, and 3 bottles of wine per couple at dinner....What a deal..a much better value than BPC's, plus the great service of a TA. In the past I had some service issues with BPC's.
Incidentally, a few days later when I checked BPC's, their price was now a few dollars higher, with NO PERKS!

Back to BPC's, yes I have received my documents in a timely manner. One time, I had a VERY difficult time obtaining a price adjustment, BUT, persevered and I did get it, because it was a few days before final payment.
After that incident I said I wouldn't book again, as I felt they didn't have my best interest at heart.

Marie

[HeatherInFlorida]

Chances are this thread will be removed if seen. "They" don't let us talk about specific TA's ... internet or otherwise. Just so you know in case it disappears:) .

[Charliesmom]

Marie,

Thanks for the feedback. That's just what I wanted to know about.

Roberta

[dpocsatko]

ExaltHim - may I ask who is your TA?

Dave

[FlorenceItaly]

We are technically not allowed to share that information on the board, so email me, okay....ExaltingHim@cox.net

Marie

[xznwfd]

I've used Best Price Cruises for my last 3 trips, with absolutely no problems at all. I've gotten excellent service, and even got a $50 cabin credit per person on this year's cruise with them! All documents arive in a timely manner, they are very responsive to my phone calls and questions, and have always given me a better price than I have been quoted by both land TA's and other websites. Gary is my agend with Best Price, and he has been great to work with and a real help. I give them two thumbs up!:D

[Tak8]

They have great prices, but if you have to change or cancel your cruise the paperwork runaround is extreme. They also charge a cancellation or change fee, but many agencies do that now.

[General Max]

I checked bestpricecruises,com before I booked with Pavlus. Cruise is 10/22/05 Transatlantic 15 nighter on the Westerdam. I booked category "S" for two passengers without airfare. Prices are as follows:

Bestpricecruises $8867.36

Pavlus $7708.56

I also just checked cruisevalue and they are fairly close to Pavlus at $7811.02. It pays to check a lot of internet sights and prices ranged up to nearly $12,000 for this cruise with a lot around the $10,000 price.

General Max

[iowacruiser]

We have used Kathy at BPC for a New years cruise on Volendam last year and for our upcoming Oosterdam trip January 2nd.
She has been great.. Good prompt service, and the best prices I could find.
We received our docs for the upcoming cruise about 2 weeks ago..Thats the quickest weve every gotten.

[General Max]

There is no one internet travel agency that offers the lowest price on all available cruises. Just a tip that it pays to check around and do your homework for each and every cruise you are planning to book.

General Max

[iluvcruzin]

Chances are this thread will be removed if seen. "They" don't let us talk about specific TA's ... internet or otherwise. Just so you know in case it disappears:) .
The rule of thumb.. if some one asks a specific question like "who is your TA?" or "have you used XYZ" you can answer. They just don't like solicitation.

[melissa76]

HI,

I used them for my honeymoon cruise and saved $1000 over everyone else's prices.

Like someone else said, though, it depends on the cruise. They each have different bargains, so shop around every time!

As far as service, I didn't need to speak to anyone (and probably never would), but everything was taken care of properly and I received my docs just fine.

Melissa :)

[Golfgrl1911]

I had a problem with a past on-line agency that would not honor my discount voucher with the on-line price. I gave BPC a call and they happily accepted the voucher w/ the on-line price, got us the room that we preferred (that was not listed) & gave us a promo shipboard credit ($50.00 pp) as well. I am a woman who loves to feel like I'm getting a "bargain" so I couldn't be happier! Too bad the other agency couldn't work w/ me as I could have been a lifelong customer. So consequently, I will more than likely be a lifelong customer of BPC. Since discovering cruising, I will definately book at least one cruise a year! Chef Nancy:)