Bfson
January 19th, 2005, 11:03 PM
The LA times has a very interesting piece on how to effectively complain about problems on a cruise. It's at the LA Times web site (registation required but it's free)
http://www.latimes.com/travel/la-tr-cruise16jan16,1,3701037.column?coll=la-travel-headlines&ctrack=2&cset=true
http://www.latimes.com/travel/la-tr-cruise16jan16,1,3701037.column?coll=la-travel-headlines&ctrack=2&cset=true