Cruise Deposit

[Comptech]

Hi,
Last year we booked a future cruise with HAL while on board and transferred the booking to a TA once we got back home. We decided not to go with HAL this year canceled the cruise and booked another cruise with Princess. I am wondering what happens to the deposit? Does it sit with HAL or the TA? Suppose I do not want to use that TA anymore?
Thanks for you help...

[darienill]

when you bought it , it was good for 5 years then refundable if not used. If the TA has it then I would just leave it be until you decide what you are going to do. u may decide to use it in the future. Who knows.

I have a HAL and a Princess and have just used the HAL.

BTW we love the Grand. Two cruises on her.

[Krazy Kruizers]

The cruise deposit that youb bought is good for only 4 years and is NOT refundable. Since you bought it last year you have 3 years left to book a HAL cruise or you will lose it.

If you decide to go to another TA to book a HAL cruise in those 3 years, just have that new TA call HAL and get the reference number of that deposit.

[jtl513]

when you bought it , it was good for 5 years then refundable if not used. If the TA has it then I would just leave it be until you decide what you are going to do. u may decide to use it in the future.Four years. I don't know about your TA, but mine never "has" the deposit. All my deposits go straight to HAL, whether made on board or not.

[Comptech]

KK,
Ok thanks, so I do not need to call the old TA and ask them to release it or something?

[Comptech]

So once we canceled the cruise with the TA the deposit sits with HAL?, and I use the term "sits" meaning that I do not need to call the TA when I choose to re-book a cruise?

Four years. I don't know about your TA, but mine never "has" the deposit. All my deposits go straight to HAL, whether made on board or not.

[darienill]

when you bought it , it was good for 5 years then refundable if not used. If the TA has it then I would just leave it be until you decide what you are going to do. u may decide to use it in the future. Who knows.

I have a HAL and a Princess and have just used the HAL.

BTW we love the Grand. Two cruises on her.


I should have looked first. I have a Princess FCC that is good for four years and says "it will automatically be refunded"..

My HAL one says "non-refundable" and good for four years.
Sorry.............

[jtl513]

So once we canceled the cruise with the TA the deposit sits with HAL?, and I use the term "sits" meaning that I do not need to call the TA when I choose to re-book a cruise?Never having done it, I don't know how "automatic" it is that the Future deposit gets restored to "pending", but it's always in HAL's hands, not your TA's. I'd suggest you call HAL to check on the status.

[darienill]

I should have looked first. I have a Princess FCC that is good for four years and says "it will automatically be refunded"..

My HAL one says "non-refundable" and good for four years.
Sorry.............


One more time, PRINCESS is refundable Hal says it's NOT.
Call HAL if your not sure.