Who to write about a problem???

[cruisen JJ]

I know that somewhere on this board there was the name of the head of Holland America to write. I've never had a complaint on any of my 20+ cruises with other lines but sad to say I'm going to have to write HAL. Can someone supply the proper name. Thanks for the help.

[sail7seas]

How about sharing with us what you unfortunately was so displeased with after twenty cruises?

The address you want is:


Mr. Stein Kruse
President
Holland America Line
300 Elliott Avenue West
Seattle, WA 98119

or

Customer Service (at the same address)