PDA

View Full Version : Having trouble with HAL web-page ;/ Any body else having trouble??


MSH from Norway
September 23rd, 2011, 11:40 AM
I'm trying to book a cruise at http://www.hollandamerica.com/main/Main.action

At the end, insted of cabins all I get is this message;Our apologies, an unexpected error has occurred which prevents the completion of this booking. To complete your booking please call 877-932-4259 or 206-286-3900 (help is available in English) Mon.-Fri 5 a.m.-7 p.m., Sat.-Sun. 6 a.m.-5 p.m. (Pacific). European guests should contact Holland America Line's Rotterdam office at 0900-SAILHAL (0900-7245425).

Do HAL has another web-page??

Any body geting this message??

What to do?? Find a cruise at another cruiseline??
I don't want to go through a TA, because I want to book directly through the cruiseline.

I have sent them a mail about this three days ago, and has not got any answers yet :mad::mad::mad:

RAYSAN11
September 23rd, 2011, 12:58 PM
I'm trying to book a cruise at http://www.hollandamerica.com/main/Main.action

At the end, insted of cabins all I get is this message;Our apologies, an unexpected error has occurred which prevents the completion of this booking. To complete your booking please call 877-932-4259 or 206-286-3900 (help is available in English) Mon.-Fri 5 a.m.-7 p.m., Sat.-Sun. 6 a.m.-5 p.m. (Pacific). European guests should contact Holland America Line's Rotterdam office at 0900-SAILHAL (0900-7245425).

Do HAL has another web-page??

Any body geting this message??

What to do?? Find a cruise at another cruiseline??
I don't want to go through a TA, because I want to book directly through the cruiseline.

I have sent them a mail about this three days ago, and has not got any answers yet :mad::mad::mad:

I Just tried and I had no problem

Krazy Kruizers
September 23rd, 2011, 01:30 PM
Welcome to Cruise Critic.

I see you are from Norway -- could that be a problem why you can't complete the booking?

MSH from Norway
September 23rd, 2011, 05:40 PM
I Just tried and I had no problem
-------

Hallo ;)

Did you use http://www.hollandamerica.com/main/Main.action (http://www.hollandamerica.com/main/Main.action)
or did you use another page??

When I tried I got the prices in euro.
What about you??

MSH from Norway
September 23rd, 2011, 05:42 PM
could that be a problem why you can't complete the booking?
----------

It should not be??

In july I cruised with NCL and booked that cruise online :cool:

Globaliser
September 23rd, 2011, 06:21 PM
In july I cruised with NCL and booked that cruise onlineHAL has different rules from NCL about whether non-US residents can book through the US office or US travel agents. So there may well be a problem if the HAL website is detecting that you're from Norway, and refusing to take the booking.