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View Full Version : Review: Statendam Panama Canal 11/25-12/23/11


FulltimeRVer
December 23rd, 2011, 06:58 PM
[Much of the following I posted earlier, but we left the ship today so I completed my notes on the cruise. I submitted this as a review, but it seems to take a while for those to appear.]

By the time we arrived at the pier at noon, they had been boarding for some time. Embarkation was very organized. Our steward told us that he and his coworker have 30 cabins to service. On embarkation day they turn over those 30 cabins between eight and ten AM.

The ship is in excellent shape cosmetically. The only wear and tear I have seen on the ship is on the upholstery in the Crow's Nest. The fabric on the edges of some of the chairs there is worn.

There is twice as much closet space as we can use.

Contrary to what I have seen posted, the fridge in the cabin is a real fridge. Tiny, but with an even tinier freezer compartment. I had the steward empty it as soon as we arrived so I could put our soft drinks in it. It keeps our soda very cold.

There is a total of one electrical outlet in the cabin. It's at the desk. There is one outlet in the bathroom, embedded in the overhead light. I'm glad I brought a power strip and extension cord.

Our cabin (141) was a “verandah suite” (what HAL calls their balcony cabins). There was no lounge chair on the verandah, just three padded patio chairs. Our steward cheerfully replaced two of the chairs with a lounge chair. There was no sign of rust anywhere. The verandah was very private.

Smoking is allowed on the port side of the Crow's Nest and at the aft pool on the Navigation deck. It is allowed only in a portion of the casino now. The cruise director said that that is new. You must be seated at one of the designated machines or at a gaming table to smoke. You can't just hang around the casino and smoke. Except for an occasional whiff while walking by a smoker's cabin door, I smelled cigarette smoke only in those designated spaces. Even in the Crow's Nest I couldn't smell it on the starboard side. We were very happy about this.

The "ship excursion" was offered three times, on embarkation day only. It was not what I had hoped. The cruise director simply spent about an hour walking us through the various public areas, explaining what they were and letting the staff in each give us a sales pitch.

As someone has posted before, the air conditioning controls have a very long time lag. In addition, it takes a lot of movement of the control to effect a small change in temperature. I brought along a couple of magnetic-mount thermometers that also display relative humidity, just for grins. I stuck one on the wall next to the thermostat and one on the wall of the verandah, outside.

The thermostat is a rotary gismo that has a range from about nine o'clock to five o'clock. Moving it from twelve o'clock to three o'clock eventually raises the temperature in the cabin about two degrees, but it takes 30-60 minutes to do that.

Our cabin was the starboard side. On the eastbound half of the cruise—San Diego to Fort Lauderdale—that put us on the south and west side of the ship most of the time, so we had had lots of direct sunlight hitting the wall of glass. By the time we were in Puerto Vallarta, the temperature in the cabin never fell below 70 degrees and often hit 77. That's with the thermostat set at its lowest setting 24/7.

On the westbound half—Fort Lauderdale to San Diego—our cabin was on the shady side of the trip most of time, which made a real difference.

Thanks to suggestions on a Cruise Critic forum, I pre-ordered a fan, which was delivered to our cabin while we were at lunch on embarkation day. We used it when we were in the cabin in the late afternoon or evening. It was very quiet and made the cabin quite comfortable.

There was a Wi-Fi access point on the ceiling of the hallway between our cabin and the next one. I got a stronger signal (around -55 dBm) with the cabin door open, but even with the door closed (-72 dBm or thereabouts) it was usable. I did all my text entry offline, so can cut and paste into this forum once I get back on. I brought along a high-power Wi-Fi adapter, but it didn't work any better for the nearest access point than the one built into the laptop. It picks up a couple of more distant access points, but their signal is too weak to be usable.

There were four washers and four driers in the laundry on our deck. There were laundries on two other decks as well.

The reading lights at the head of our bed were inadequate. There were lights on the mirror over the headboard, but they cannot be turned on individually, and they go on and off with a couple of ceiling lights. Fortunately, I brought two reading lights and extra batteries with us. They are “Mighty Bright” LED lights and work very well.

At the recommendation of somebody on some cruise forum, I brought an over-the-door shoe holder. I think I paid two or three dollars for it. We hung it on the outside of the bathroom door, and we had LOTS of stuff in it that would otherwise be on counters or in drawers. It doesn't interfere with the bathroom door closing or with the magnetic latch that keeps it open. We also brought a 4” x 11” folding fabric box that sat on the bathroom counter. Got it at a 99 cent store. It has a half dozen compartments and kept all the many things that would normally sit loose on the counter in one compact place.

Also on the recommendation of somebody on Cruise Critic, I brought along a small plastic serving tray to use at the breakfast buffet. I used it to carry my cereal, fruit, milk, juice, coffee, etc. without needing to make several trips back to our table. I got it at a 99 cent store. I also brought a small thermos to carry coffee back to the cabin. I saw other folks using metal travel cups for the same purpose.

I misplaced my $250 beverage card one day. It probably ended up in the trash. I went to the front desk and they simply asked my cabin number and printed a new beverage card, with my balance intact. That was a pleasant surprise!

The library on the ship is REALLY impressive. The other two cruises I have taken were on Celebrity and Princess. The libraries on those ships were a fraction the size of this one, both in terms of the number of books and the public space for reading, doing jigsaw puzzles, etc. Books can be checked out. There are electronic tags on the books to keep people from taking them from the library without checking them out, so the inventory is well maintained. The librarian, David, is very helpful.

As You Wish Dining: I soon learned that once we found a table and waiter that we liked at dinner in the main dining we could simply request that table for that time for the remainder of the cruise. The table we selected seats four, so we occasionally invited couples we met to dine with us. We seldom enjoyed the large tables that we tried.

The ship has an extensive DVD library. Each cabin has a copy of the inventory. You simply call Guest Services with the catalog number of the DVD and your cabin number, and it arrives within a few minutes. It needs to be returned 48 hours later. The remote for our DVD player was missing, but a call to Guest Services immediately got our steward there with a replacement.

There are no headset or audio jacks on the TV in the cabin.

You can order room service from the main dining room menu, as well as from the regular room service menu. They will deliver a copy of the complete dining room menu to your cabin. You can order any time the dining room is open. The front desk staff and the room service waiter both told me that you simply need to allow enough time for them to prepare your meal. We didn't want to dress up for formal night one night, so we ordered at 6:00 PM, and the meals arrived about 30 minutes later.

The gym is quite well equipped and open from 6:00 AM to 9:00 PM. There are a few headsets for loan there, but not enough to go around. I happened to have a set of headsets from our CD player with me and used that on the exercise machines each morning. Each of the six treadmills and six Nordic track machines has a TV that lets you view the shipboard stations or plug in your on iPod or USB device for listening.

We had lunch and dinner in the Pinnacle Grill several times. It was wonderful. The main dining room food was fine, but there's a difference between filet mignon cooked to be served to several hundred people at once and a cooked-to-order steak. I wish we had discovered the Pinnacle Grill earlier in the cruise. If you buy wine in the dining room or the Pinnacle Grill they will store the remainder of your bottle for your use another evening in either venue.

Rather than buy drinks in the bars every night, I ordered a bottle of gin and one of bourbon from room service. They were reasonably priced, considering where we were—about $30 for each one liter bottle. Wine in the restaurants was priced about like you would expect in a restaurant—high. Kendall Jackson chardonnay was $49, for example.

We did not attend any shows, so I can't comment on the entertainment other than the guitarist who played in The Mix bar each evening. We enjoyed him.

In short, we REALLY enjoyed the cruise. The staff were terrific, the cabin was just about perfect, there was no shortage of comfortable places to sit and read. Someday, we'll go again.

CruiserBruce
December 23rd, 2011, 07:29 PM
Thanks for the review.

The "ship excursion" you mention is simply an orientation to the ship, with some sales pitches thrown in. This happens on all ships, on the first day prior to sailaway. If you are comparing it to the Galley Tour, that is usually the first sea day in a cruise. The "Behind the Scenes" tour, usually on a later sea day, is only offered on the Vista and Signature Class ships, and has a fee.

portofrome
December 24th, 2011, 05:04 AM
Glad you enjoyed your cruise. Thanks for the review.

SusieQQQ
December 24th, 2011, 05:58 AM
I am doing this cruise in January...thanks for the review. One question....how did you pre-order the fan for your cabin?

Krazy Kruizers
December 24th, 2011, 06:41 AM
Thank you for taking the time to write your review.

FulltimeRVer
December 24th, 2011, 09:32 AM
I am doing this cruise in January...thanks for the review. One question....how did you pre-order the fan for your cabin?
Since I booked the cruise through a travel agent, I had to contact him to pre-order the fan.

gelo7
December 24th, 2011, 10:16 AM
Glad that you had a good cruise.

SusieQQQ
December 24th, 2011, 11:01 AM
Thanks, I'll ask my TA....

Joy R
December 24th, 2011, 11:43 AM
Having just come off the same cruise, (though only the two week Fort Lauderdale to San Diego part), I'd like to add my comments.

This was our first HAL cruise, and we loved it. I agree that the Statendam is a lovely ship, the crew are friendly and helpful, and the staterooms are great. We too had a veranda suite on the starboard side. We had booked a BC guarantee, and were assigned an A cabin. This just meant that we were on Deck 10 instead of 9, where most of the veranda cabins are. Deck 10 seems to be mostly suites, and the Neptune Lounge, but we didn't have access to that. We were near the aft of the ship, which meant that we were a few steps from the aft, Sea View Pool, which is more exposed than the Lido pool, and therefore cooler on a hot day, and also there were more loungers and more room to move, although there are no loungers in the shade. As we had a lot of sea days, pool areas were important to us!

The main difference in the cabin accommodation from other cruise lines, which was a very pleasant surprise, was the bathroom. We had a small tub, with the shower over it. That made the bathroom a reasonable size, not nearly as cramped as the bathrooms on Princess, which we have sailed before. It makes a real difference.

Our veranda had one lounger and one upright chair, as well as a small table. It was a good sized veranda, and very private, with the dividers between it and the neighbouring ones quite solid (I have read the thread about the person who was locked out on his veranda, and can see how difficult access would be in such a case). We were never bothered by smoke from neighbouring verandas, but I don't know if our neighbours smoked!

I must mention the entertainment. The Cruise Director, Anthony Choice, is superb. He has a natural charm, so his announcements and introductions never seemed false. There is something for everyone on the ship. We only went to two or three of the shows, which were good, but not always to our taste. The singers are professional, not members of the entertainment staff doubling up. If you like light classical music, the Adagio Strings perform in the Explorers Lounge every evening. The guitarist sings in the Mix Bar in the early evening, and later the piano bar, which was where we ended up most nights, had Darryl and his music from shows, Cole Porter numbers, and so forth, together with his music sheets that he handed out so that everyone could sing along with him. The atmosphere there, particularly on the last evening, was lovely and friendly.

Finally, I must mention the last evening. On some other cruises that we've been on, this has been somewhat of an anticlimax. On Statendam dinner was a great affair, and although we were on Anytime dining, for that night it was a fixed time, there was a special menu, and the waiters put on a little parade. So dinner was a special occasion.

As you can tell, we thoroughly enjoyed our first HAL cruise, and are determined to take a second one!

GeriatricNurse
December 24th, 2011, 11:58 AM
Having just come off the same cruise, (though only the two week Fort Lauderdale to San Diego part), I'd like to add my comments.

This was our first HAL cruise, and we loved it. I agree that the Statendam is a lovely ship, the crew are friendly and helpful, and the staterooms are great. We too had a veranda suite on the starboard side. We had booked a BC guarantee, and were assigned an A cabin. This just meant that we were on Deck 10 instead of 9, where most of the veranda cabins are. Deck 10 seems to be mostly suites, and the Neptune Lounge, but we didn't have access to that. We were near the aft of the ship, which meant that we were a few steps from the aft, Sea View Pool, which is more exposed than the Lido pool, and therefore cooler on a hot day, and also there were more loungers and more room to move, although there are no loungers in the shade. As we had a lot of sea days, pool areas were important to us!

The main difference in the cabin accommodation from other cruise lines, which was a very pleasant surprise, was the bathroom. We had a small tub, with the shower over it. That made the bathroom a reasonable size, not nearly as cramped as the bathrooms on Princess, which we have sailed before. It makes a real difference.

Our veranda had one lounger and one upright chair, as well as a small table. It was a good sized veranda, and very private, with the dividers between it and the neighbouring ones quite solid (I have read the thread about the person who was locked out on his veranda, and can see how difficult access would be in such a case). We were never bothered by smoke from neighbouring verandas, but I don't know if our neighbours smoked!

I must mention the entertainment. The Cruise Director, Anthony Choice, is superb. He has a natural charm, so his announcements and introductions never seemed false. There is something for everyone on the ship. We only went to two or three of the shows, which were good, but not always to our taste. The singers are professional, not members of the entertainment staff doubling up. If you like light classical music, the Adagio Strings perform in the Explorers Lounge every evening. The guitarist sings in the Mix Bar in the early evening, and later the piano bar, which was where we ended up most nights, had Darryl and his music from shows, Cole Porter numbers, and so forth, together with his music sheets that he handed out so that everyone could sing along with him. The atmosphere there, particularly on the last evening, was lovely and friendly.

Finally, I must mention the last evening. On some other cruises that we've been on, this has been somewhat of an anticlimax. On Statendam dinner was a great affair, and although we were on Anytime dining, for that night it was a fixed time, there was a special menu, and the waiters put on a little parade. So dinner was a special occasion.

As you can tell, we thoroughly enjoyed our first HAL cruise, and are determined to take a second one!

So, you have "experienced" your first "Master Chef's Dinner" (MCD)! :) Would you attend it again on another HAL cruise? :D I believe that it is a well "appreciated" dining "event" by those of us HAL cruisers who have "experienced" it in the past! :rolleyes:

Himself
December 24th, 2011, 01:08 PM
Thanks for your review of the Statendam--now the most senior ship in the HAL fleet

DFD1
December 24th, 2011, 01:46 PM
Great review. Fun to read. Glad you enjoyed Statendam. I fear that ships like her are not long for the HAL fleet. I hope I'm wrong.

KirkNC
December 24th, 2011, 10:17 PM
Thanks for the review, the HAL staff is the best.

erewhon
December 26th, 2011, 10:28 AM
Thank you for your review.
The 28 day Panama cruise is a fantastic experience.