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jhannah
April 30th, 2005, 05:24 PM
Maybe you've had your Mariner Magazine for a while ... but I just got mine today. How neat to get over to page 20 and see a picture of Dolly Smith aboard the Prinsendam with Captain Gundersen. The caption notes that she's a multi-time world cruiser. It would have been nice to know exactly how many she's been on.

And for those who are solidly convinced HAL is an old people's line, there's a shot on page 21 of a fairly young couple receiving their 100-day medals ... along with their teenage daughter! (Yes, the daughter was getting one, too.)

The main thing that struck me about the At A Glance schedule that includes 2006 there will be 8 ships (count 'em ... eight) in Alaska during the summer season, 3 of them vistas.

notyats
April 30th, 2005, 05:28 PM
We meet Dolly on the Amazon cruise. She has something like 4,600 days. That's Platium Plus.

trubey
April 30th, 2005, 06:02 PM
[QUOTE=jhannah] . . . see a picture of Dolly Smith aboard the Prinsendam with Captain Gundersen. QUOTE]

Jim, was that the older woman on our trip? susan.

cruznon
April 30th, 2005, 06:19 PM
WE took our first HAL cruise in Feb on the Oosterdam. I was expecting an "older crowd" but that was NOT the case. We saw all ages. I would have guessed the largest age group to be 40-50's and many younger families.

Krazy Kruizers
April 30th, 2005, 06:26 PM
HMMMMM!!!

Just another Mariner magazine we didn't get!

ekerr19
April 30th, 2005, 07:04 PM
We didn't get ours yet either, but the postal system in Denver is usually a few days behind everyone else...

We DID get a Mariner's letter from Stein Kruse offering savings on nine select voyages - as low as $100 per day and some very nice cruises...

We are going to be looking closely at Ryndam 1/6/06, 16-day San Diego to Tampa for $6300 pp for a Deluxe Verandah Suite for my Mom & Dad - a Verandah Suite starts at $3600 per person - not too bad at all! :)

They even provided a special 800 phone number for TA's to use in order to book - something I've never seen before.

LizB1
April 30th, 2005, 07:08 PM
Glad Dolly's picture is in the Mariner News. She is a delightful person and full of energy...just ask RuthC. She sat with us at the Captain's Table on the 2003 34-day Transatlantic Rotterdam cruise and we thoroughly enjoyed her company. Ruth may be able to tell you how many World Cruises she has been on.

cruznon
April 30th, 2005, 07:10 PM
How long after becoming a Mariner before you start getting the magazine?

RuthC
April 30th, 2005, 07:24 PM
Haven't seen the Mariner Magazine, but sure do hope I get it. I'd love to read that article. Dolly was my roomie for the 33-day trans-Atlantic in '03. Many's the night I was toddling on in at 2:00 A.M. to find she was still out partying.
She's full of energy and interesting stories. It was an honor to share a cabin with her.

Dolly wouldn't tell exactly how many days or World Cruises she had under her belt, but I did count at least three World Cruise baggage straps around her luggage.

sail7seas
April 30th, 2005, 07:51 PM
We got our Mariners' Magazine a few days ago. I hate to jinx us, but since complaining a few times to Mariners' Society, we know seem to consistently receive it. I enjoy reading it and especially enjoyed the photos. It's fun when you know (recognize) some of the people.


The main thing that struck me about the At A Glance schedule that includes 2006 there will be 8 ships (count 'em ... eight) in Alaska during the summer season, 3 of them vistas.
__________________

Yes, that's right.........and NO SHIPS in the Caribbean. Couldn't they leave one there for the sun lovers? For those of us who have no desire to go to Alaska anytime in the near future???!!! Grrr......

Krazy Kruizers
May 1st, 2005, 09:46 AM
We have written HAL and called the Mariner's several times over the past couple of years - the last one we got was in the spring of 2004.

Cuttle
May 1st, 2005, 10:12 AM
We haven't had a Mariner Magazine for ages either. However, a friends of ours does get one and passes it on to me. I wonder if he gets one because he has no access to the Internet. I am forever getting offers and info via e-mail but would love to get a hard copy. I'll e-mail Mariner Services to see if they will put me on their list\??? Sounds like, from other posts, this doesn't happen????

Cuttle
May 1st, 2005, 10:32 AM
In addition to my previous post, this is what is on the Mariner Society page on the HAL website. So why are we not receiving the Mariner.



Mariner Society members receive

Preferred pricing on many Holland America Line cruises
Mariner bag tags and buttons to identify you as a member of the Mariner Society during embarkation
An invitation to the Mariner Society champagne reception and awards party, hosted by the Captain
Lapel pins and medallions acknowledging your Holland America Line cruise history
A special collectable gift in your cabin one evening
A complimentary subscription to Mariner, a full-color magazine featuring news and Mariner Society savings for our most frequent guests.

LAFFNVEGAS
May 1st, 2005, 12:08 PM
I feel lucky we also got our Mariner Magazine yesterday. I thought it was a great issue. I liked that they had those picture especially with Dolly. When we were waiting to get into the show room for the last Mariner's reception there sere several standing there talking to the CD about Dolly. There were a few there that had been on cruises with her. I loved hearing the stories.:)

LAFFNVEGAS
May 1st, 2005, 12:12 PM
The main thing that struck me about the At A Glance schedule that includes 2006 there will be 8 ships (count 'em ... eight) in Alaska during the summer season, 3 of them vistas.

Jim, yes this was the first thing I looked at. I also see they are taking the Amsterdam over to Europe. It does look like the only ships that will be doing the 7 day out of Seattle will be the Oosterdam which we will have just gotten off of in October and the Zaandam that we plan to take over Thanksgiving in 2006. So if we want to do a roundtrip 7 day to Alaska in 2006 no matter what we will be repeating B2B ships. We may just skip Alaska for 2006 and take the Volendam out of Tampa in Spring of 2006.

KBC
May 1st, 2005, 01:23 PM
I feel so envious when I read about the Mariner Magazine. For some reason we are at the wrong side of the 'pond' and are not entitled to receive it. HAL won't even allow us to sign up for their e-mails!!!

DH & I were hoping that our 100 day award last year might have helped but sadly not. :(

I will continue to get my HAL info fix from the lovely folks on these boards !!!

LAFFNVEGAS
May 1st, 2005, 10:26 PM
Katie, that is really too bad. I cannot believe they would not even email you Mariner offers.

sail7seas
May 2nd, 2005, 10:40 AM
I feel so envious when I read about the Mariner Magazine. For some reason we are at the wrong side of the 'pond' and are not entitled to receive it. HAL won't even allow us to sign up for their e-mails!!!

DH & I were hoping that our 100 day award last year might have helped but sadly not. :(

I will continue to get my HAL info fix from the lovely folks on these boards !!!






Katie.....

Are you obliged to book your cruises through a TA in the UK? If you wished, would they allow you to book directly with a HAL cruise consultant?

If you must book through a UK TA, that may (?) be a reason they do not sent you notices of specials. It would be very annoying to you (at the least) to know of a special offer that the UK TA would not/could not honor.

If you were to read of a special price here on the BB, could you take advantage the discounted fare?

KBC
May 2nd, 2005, 04:40 PM
Hello Lisa and S7S

As you can imagine, it most certainly is somewhat frustrating that we are treated differently !!!

We have not used agents in the UK for many years now. Unfortunately, for reasons I do not understand, the vast majority of our agents know very little about the HAL product in general. I have lost count of the number of times my request for a HAL brochure has been met with a confused expression. This is normally followed by a scurry into a back room and a comment of 'we can probably order you one!!!' :confused:

There has never been any difficulty using agents in the US and we have recently booked our next sailing through a well know 'on-line' cruise agency in the US. If I have any queries or bookings (i.e. cabanas etc), I simply call Seattle direct. I have always found them to be very helpful.

Interesting enough, there are hardly any HAL ships calling at UK ports this year. This doesn't really impact on us as we always fly over to the US or Canada anyway.

Have fun.

Scrumpy
May 2nd, 2005, 04:54 PM
This is really interesting. We used to get the Mariner, but we haven't seen one in months. Oddly, we used to get one addressed to my MIL (who lives in New Zealand), instead of one addressed to my husband or myself. We had 2 separate cabins, both booked by DH, and it baffled me that we'd get something addressed to her instead of to the person who made the booking. Of course, now we get nothing.

When are you supposed to get the bag tags and buttons? They didn't come with our docs... I'm guessing if they didn't come with the docs that they probably are not coming at all. Ideas?

Thanks!!!

In addition to my previous post, this is what is on the Mariner Society page on the HAL website. So why are we not receiving the Mariner.



Mariner Society members receive

Preferred pricing on many Holland America Line cruises
Mariner bag tags and buttons to identify you as a member of the Mariner Society during embarkation
An invitation to the Mariner Society champagne reception and awards party, hosted by the Captain
Lapel pins and medallions acknowledging your Holland America Line cruise history
A special collectable gift in your cabin one evening
A complimentary subscription to Mariner, a full-color magazine featuring news and Mariner Society savings for our most frequent guests.

sail7seas
May 2nd, 2005, 05:42 PM
The Mariners buttons and luggage tags come with the documents. We never have used the tags and I hardly ever see them on any else's bags. Years ago, they used to provide 'expedited' delivery of the luggage to your cabin but they no longer mean anything as there are way too many Mariners. For many HAL cruises, there are something like 75-80% Mariners on the ships.


The buttons also have no significance other than perhaps as a souvenir.

If you want them, you can call Alumni Programs at 800-547-9139 and request them.

It may be a good idea to call just to verify they have you in their computer as a Mariner. Have your Mariner number available when you call. You could request they put you on the 'mail list' during the same call.

Cuttle
May 2nd, 2005, 06:27 PM
We used to get the tags and buttons but haven't lately. We didn't actually use them during the cruise, I liked them to put in my scrapbook but that is all. I don't really miss them. But I would like the Mariner Magazine. I'll be checking into it.

bepsf
May 2nd, 2005, 07:39 PM
I called HAL Mariner Services today. A very nice lady went through alot of effort to return my call - I guess I wasn't too clear on my phone number in the VM and she had to go through the list of BEP's in SF to find me (amazingly there's more than one!)

...Anyway they didn't have me down for my second cruise for some reason - so now they have the correct number of days for me and hopefully I'll be receiving my Mariner's Magazine!



Katie--
I guess HAL is considered an "US Market" line - one will get the same response from TA's here in the states when we mention P&O, Aida, MSC, etc...

Perhaps if someone has access to a scanner, it would be nice to run a PDF of the Dolly article for Katie and e-mail her???

HeatherInFlorida
May 2nd, 2005, 08:36 PM
I've consistently been getting all HAL mailings for awhile and always look forward to my Mariner Magazine.

I had never received anything by mail from HAL, but constantly got their emails. Finally I emailed them and asked why not????

They emailed me back saying that according to their system I had requested I not receive anything by postal mail. I had never requested such a thing so it might just be a glitch in their system when you're signed up for their email notices. They promptly fixed it for me and all is well.

So those who aren't getting their Mariners, etc., why not try the Mariner email address on their website. It worked for me.:D

Scrumpy
May 3rd, 2005, 04:11 AM
Thank you; I'll give them a call. It is not a big issue, but I do tend to keep and collect things. A button or tag might go nicely in the photo album... They should already have the Mariner numbers, though. I got them from the HAL website :)

The buttons also have no significance other than perhaps as a souvenir.If you want them, you can call Alumni Programs at 800-547-9139 and request them.It may be a good idea to call just to verify they have you in their computer as a Mariner. Have your Mariner number available when you call. You could request they put you on the 'mail list' during the same call.

Brandis
May 3rd, 2005, 08:42 AM
So Europeans don't receive the magazine at all? :mad:

We got the button and luggage tag last time with our tickets. We were wearing the buttons when we walked into the check-in area and were directly guided to an available agent for check-in even though there was a line. I was a but surprised as I heard before that HAL isn't offering priority check-in for past guests, but of course I didn't complain... :) Hope it works again on our next cruise.

Marc

trubey
May 4th, 2005, 06:09 AM
I never realized that I didn't get this magazine until reading this thread. When I wrote to to HAL yesterday, I got the following response:

Dear Mariner;

We will be happy to send one to you in Portugal. Unfortunately we are not set up to do international mailings to Mariners on an ongoing basis. Your best alternative is our web site at www.hollandamierca.com (http://www.hollandamierca.com)


I say "thank you" and then tell them that there is no reason that they do not do international mailings if they accept international bookings. susan.

Brandis
May 4th, 2005, 07:07 AM
To me they replied:

"Thank you for your email telling us that you are not receiving mailings from the Mariner Society. Unfortunately, we do not send mailings outside of the United States and Canada at this time. You are able to obtain the most current information about prices and availability via the website www.hollandamerica.com. The prices will be quoted in US dollars. If you have questions about rates you may also send an email to reservations@hollandamerica.com."

I don't see the problem, as RCL apparently is able to send out their frequent cruiser magazine to Europe and recently even introduced translated versions for France and Germany (maybe even more languages).

Marc

trubey
May 4th, 2005, 10:01 AM
How about I start a thread for European travelers.

After we have a number of people involved we can send a nasty petition type letter to HAL.

susan.

TedC
May 4th, 2005, 10:13 AM
It's strange that a cruise line named HOLLAND America would not be at the leading edge on European delivery of its magazine.

Apparently Royal Caribbean INTERNATIONAL has them beat - at least on that front.

Brandis
May 4th, 2005, 01:40 PM
Susan,

great idea! We could use www.petitiononline.com. It is easy and free.

Count me in!

Marc

bruceh4
May 19th, 2005, 11:14 PM
Dolly Smith, now there is a neat lady. My wife and I were on the Prinsendam for the Amazon River cruise in December 2004. Dolly was on board. In fact Dolly was on board for the prior 4 cruise's and was remaining on board for the next 2 cruise's which were the Holiday cruise's. She then had to leave (I think!!) because the Prinsendam was going in to drydock in Freeport prior to the world cruise. Of course Dolly was on the world cruise as we saw in Mariners magazine. Now you ask how many world cruise's does Dolly have, well I dont know the answer to that question but during the Mariner Society meeting on the Prisendam it was announced she had over 5000 days on HAL!!. Yes I said thousand!!!!! That's a lot of lobster's!! My wife and I are going on the 62 day Orient explorer cruise on board the Amsterdam on Oct 6th and I asked Dolly if she would be on the cruise also. Her reply was "Yes, God willing". So we are looking forward to seeing her then, she is a delightful lady.

Brandis
May 20th, 2005, 04:14 AM
Could someone post a picture of Dolly from the Mariner Magazine? We were on the Prinsendam Transatlantic cruise last november (just before the Amazone cruise) and I wonder if I saw her then. Also, we will be on Prinsendam again in July for the Iceland cruise.

Marc

trubey
May 20th, 2005, 05:57 AM
Could someone post a picture of Dolly from the Mariner Magazine?

After ranting and raving that I don't get the magazine, HAL did send me the issue. So I thought it was my responsibility to scan it. I'm sorry the quality is not better.

Also, don't you think it's interesting that Prinsendam passengers seem to be repeaters? susan.

Brandis
May 20th, 2005, 06:46 AM
Thanks Susan!

The Prinsendam is such a special ship with a great crew! And the itineraries are also very interesting. So we decided during our first cruise on her that we wanted to cruise on her again! I'm really looking forward to it

Marc