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clbkatz
May 3rd, 2004, 09:17 AM
What is the best gift(s) you have ever received from your Travel Agent in your cabin on a cruise?

Christina

madforcruising
May 3rd, 2004, 09:22 AM
Bottle of wine.

First pics of the undocking of the Jewel of the Seas:
http://community.webshots.com/album/125049819TVWuuS

Jewel of the Seas left Meyerwerft Shipyard
See Photos of River Ems passage
http://community.webshots.com/album/131001309cIkOdH
Jewel of the Seas - 05/28/04 Scandinavia / Russia / Baltic
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=00bfff&cdt=2004;05;28;7;20;00&timezone=GMT+0100

Jewel of the Seas - 09/28/04 Canada / New England
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=00bfff&cdt=2004;09;28;16;00;00&timezone=GMT-0500


09/2003 - Legend of the Seas Hawaii
06/2003 - Norwegian Dawn Florida and Bahamas
2002 - MS Columbus - Cruise to nowhere
2001 - Grandeur of the Seas Mediterranean and Transatlantic
2000 - Splendour of the Seas Transatlantic
2000 - Viking Star on the Danube River
1999 - Vision of the Seas Panamacanal cruise
1998 - Vision of the Seas Transatlantic
1997 - Crystal Symphonie to Mexican Riviera
1996 - Delta Queen on the Mississippi
1995 - Legend of the Seas to Alaska

Johanna7
May 3rd, 2004, 11:28 AM
A limo was sent to our house to pick us up and deliver us to the airport.

Shellyb
May 3rd, 2004, 11:30 AM
chocolate covered strawberries..........yum!

http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=00bfff&cdt=2004;5;23;12;00;00&timezone=GMT-0600
Rhapsody May 23rd 2004

jstducky
May 3rd, 2004, 11:33 AM
once got a bottle of wine. once got a bouquet of flowers. also i've received nice scrapbooks when i got home. thats about it...

wish i got limo service!

jstducky!
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http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=00bfff&cdt=2004;9;11;17;00;00&timezone=GMT-0500
...til 9/04 - Jewel of the Seas - Canada / New England

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http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=00bfff&cdt=2004;7;10;17;00;00&timezone=GMT-0500
...til 7/04 - Zuiderdam - Western Caribbean

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7/03 - Zaandam - Alaska
4/03 - Norweigan Star - Hawaii
7/96 - Noordam - Alaska
7/96 - Golden Princess - Alaska
8/95 - Jubilee - Mexican Riviera

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muscleman
May 3rd, 2004, 11:56 AM
Wine for dinner two night, RCCL robe, dinner certificate for Morton Steakhouse and a fruit basket. I have no complaints from Atlas Travel.

http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=00ffff&cdt=2004;8;1;22;00;00&timezone=GMT-0500
Can't wait to celebrate my 50th Birthday

lindalu62
May 3rd, 2004, 01:01 PM
A bottle of non alcoholic bubbly, and chocolate covered strawberries for our anniversay cruise. But, hope she didn't pay much for them, not the best quality (unripe strawberries, cheap chocolate, carbonated apple juice basically) on Rhapsody. I'm sure she did though judging from the prices I saw in their gift brochures. Hopefully, they give the TA's a price break!

SeaUs
May 3rd, 2004, 01:05 PM
Got a gift my very first cruise, a local TA. Found out right after that if you get a gift, you paid too much for your cruise.


Tropical 9/91
Ecstasy 9/93
Monarch 9/95
Sensation 9/96
Grandeur 9/97
Inspiration 9/98
Enchantment 9/99
Grandeur 9/00
Explorer 3/01
Grand 9/01.........Review!! (http://cruisereview.homestead.com/GrandPrincessReview.html)
Victory 9/02........Review!! (http://cruisereview.homestead.com/VictoryReview.html)
Navigator 3/03....Review!! (http://cruisereview.homestead.com/CruiseReviews.html)
Adventure 9/03....Review!! (http://cruisereview.homestead.com/AdventureReview.html)
Voyager 9/04
Email....Cruisinfanatic@AOL.COM

jstducky
May 3rd, 2004, 01:34 PM
cruisinfanatic... i know what you mean there. as mentioned above, i have gotten gifts in the past from TA's. but the past 2 cruises i have been on, I have booked through the travel service of a major wholesale warehouse and we once asked why it was that we didn't get any gifts, and they told us the exact same thing, that if we wanted gifts, they could get us gifts, but it would cost us. basically saying that the reason their prices are so cheap are because they are basically no frills!

jstducky!
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http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=00bfff&cdt=2004;9;11;17;00;00&timezone=GMT-0500
...til 9/04 - Jewel of the Seas - Canada / New England

====================================
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=00bfff&cdt=2004;7;10;17;00;00&timezone=GMT-0500
...til 7/04 - Zuiderdam - Western Caribbean

=====================================
7/03 - Zaandam - Alaska
4/03 - Norweigan Star - Hawaii
7/96 - Noordam - Alaska
7/96 - Golden Princess - Alaska
8/95 - Jubilee - Mexican Riviera

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glgolfer
May 3rd, 2004, 03:48 PM
Roundtrip limo from our house to airport on our back to back RCI Hawaii cruise.

Also, wine and truffles in our cabin for Crystal Panama Canal.


Both from our AAA agent.

Radiance to Alaska
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=00bfff&cdt=2004;5;14;11;0;00&timezone=GMT-0500
Jewel of the Seas
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=dc143c&cdt=2004;12;4;11;0;00&timezone=GMT-0500

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want2seaitall
May 3rd, 2004, 04:29 PM
Nothin...so I hope that means I've received good deals. I order and send to my cabin...a surprise for my family each cruise.

http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=191970&cdt=2005;4;16;22;00;00&timezone=GMT-0500
My first balcony on the Serenade - 4/16/05!!!

RCCL Majesty of the Seas - April 2004
Carnival Inspiration - June 2003
RCCL Monarch of the Seas - July 2002

Nitra
May 3rd, 2004, 04:55 PM
I send my cruisers goodie boxes or bags with things like lanyards, coconut cups, champagne bubbles, picture frame, leis, highlighters, key chains, etc.. just fun tropical cruisey stuff. If we are doing a special pre night, like a party or dinner the night before I send them all invitations and then if we do a party on board I do the same thing. I also put together a booklet with all the info on the ports we are going to visit and a day by day itinerary and what to expect on board each day. I include a page with the name, phone, address, email and cabin numbers of all in the group. Just something for a keepsake.

http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=800080&cdt=2004;10;30;17;0;00&timezone=GMT-0600
Voyager of the Seas!



Voyager 10/04
Rhapsody 10/02 03/02 1/02 11/01
Elation 10/99
Grandeur 09/97

Chuck & Phyllis
May 3rd, 2004, 05:32 PM
We just get good rates. If we ever get gifts, we paid for them.

Chuck & Phyllis

Doing Voyager on 5/21/04

Doing Empress on 9/18/04

canuckcruiser68
May 3rd, 2004, 07:35 PM
i send my clients a gift regardless if there trip is a $10,000 booking or a $100 booking. it has nothing to do with over charging for the price of the trip but everything to do with trying to make the client have a great trip and hopefully remember me next time he has a $100 or $10,000 to spend. i also send them bonvoyage cards , welcome home cards, call them a couple days before their trip to see if there is anything i can do for them (even something as silly as going to pick up their dry cleaning for their trip) cuz i know pre holiday can be very stressful, send them birthday and x mas cards. for some of us TA's unlike some of you might think it's not always about the almighty buck! its all about helping them to have a great trip and hopefully to use me again next holiday

PhoenixCruiser
May 3rd, 2004, 08:06 PM
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by canuckcruiser68:
i send my clients a gift regardless if there trip is a $10,000 booking or a $100 booking. it has nothing to do with over charging for the price of the trip but everything to do with trying to make the client have a great trip and hopefully remember me next time he has a $100 or $10,000 to spend. i also send them bonvoyage cards , welcome home cards, call them a couple days before their trip to see if there is anything i can do for them (even something as silly as going to pick up their dry cleaning for their trip) cuz i know pre holiday can be very stressful, send them birthday and x mas cards. for some of us TA's unlike some of you might think it's not always about the almighty buck! its all about helping them to have a great trip and hopefully to use me again next holiday<HR></BLOCKQUOTE>

Now THAT'S customer service!! I bet your clients appreciate you http://messages.cruisecritic.com/infopop/emoticons/icon_smile.gif

http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=191970&cdt=2004;6;26;17;1;00&timezone=GMT-0500
Navigator of the Seas 6/26/04


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clbkatz
May 4th, 2004, 05:52 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by canuckcruiser68:
i send my clients a gift regardless if there trip is a $10,000 booking or a $100 booking. it has nothing to do with over charging for the price of the trip but everything to do with trying to make the client have a great trip and hopefully remember me next time he has a $100 or $10,000 to spend. i also send them bonvoyage cards , welcome home cards, call them a couple days before their trip to see if there is anything i can do for them (even something as silly as going to pick up their dry cleaning for their trip) cuz i know pre holiday can be very stressful, send them birthday and x mas cards. for some of us TA's unlike some of you might think it's not always about the almighty buck! its all about helping them to have a great trip and hopefully to use me again next holiday<HR></BLOCKQUOTE>


HERE, HERE! I whole heartedly agree. I practice the same thing at my agency! I bet online agencies don't put that much time & effort in caring about their clients as that!

Christina

wrinkles
May 4th, 2004, 07:40 AM
Good Morning,

Wish more agents were like you. Haven't found any in the past few years.

Last agent I worked with booked my flights on completely different dates from my cruise. (Don't know how she managed to do that.) I had to plead my case directly to the airline to get them to make the appropriate changes and not pay the change fee. (TA Manager/owner was no help whatsoever.)

Also, after booking 5 cabins with her on one cruise, and spending close to $18,000.00 with her, we did not get any type of gift.

People in the Travel Industry need to remember that first and foremost, it's "Service, service, service!" That's what people want and are willing to pay for. With the advent of the internet and people making more arrangements on their own, TA's need to keep this in mind.

Keep up the good work!

Have a great day!

Leigh

tasbm1
May 4th, 2004, 07:59 AM
The best thing my TA did for me was work around my schedule. She met me at a restaurant where I was eating dinner to set up the details of my last cruise and then came to my house to deliver all our documents. She called several times before the cruise to see if we needed anything. Then, right before we left for our last cruise she dropped off waterproof neck caddies that will fit the cruise id card, a charge card, and a few extras and a foldable carry-on bag that she said she knew I would need for all the things I would buy! (She was right because I used the bag on the way home). When we got home, she called right away to make sure everything went OK. For Christmas she sent us a card and a pewter ornament of a cruise ship. What really impressed me was when people on board our cruise were comparing what they paid, we had gotten a really good deal from her on top of everything else she did! Needless to say, I called her to book this cruise and she is again going out of her way to meet my needs and schedule. Of course, I have given her name out to several friends and co-workers because of it!

TonyaJune
May 4th, 2004, 08:10 AM
My favorite gift from my TA was a silver photo album engraved with the name of the ship and the sail date. It was a very thoughtful gesture.

http://www.gifs.net/animate/vine.gif
UNTIL I SET SAIL ON THE JEWEL OF THE SEAS
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=9400d3&cdt=2004;11;28;17;00;00&timezone=GMT-0500
http://www.gifs.net/animate/2hulagirls.gif

Kelina
May 4th, 2004, 09:40 AM
Hmmmm http://messages.cruisecritic.com/infopop/emoticons/icon_confused.gif

I think I should look for a new travel agent ...

December 15 Adventure of The Seas!!!
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=CD20CD&cdt=2002;12;15;22;00;00&timezone=GMT-0500

Rhapsody of the Seas
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=ff0000&cdt=2003;12;14;17;0;00&timezone=GMT-0600

Rhapsody BIRTHDAY CRUISE - Happy Birthday To Me!
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=008080&cdt=2004;10;10;17;0;00&timezone=GMT-0600

canuckcruiser68
May 4th, 2004, 12:21 PM
hello wrinkles,
you are very right it is all about service. because of the amount of people doing their own internet bookings and such we have to go out of our way to make them want to use our services. we should be doing that anyway. disposable income is becoming less and less all the time and if a client wants to take a little to spend on vacation then i make sure its money well spent. i always tell my clients to bring in any advertisement or print off from an online site about vacation prices and i will do my best to beat that price by at least 10%. and if you are spending $18,000 on a vacation your agent should have been jumping through hoops for you! http://messages.cruisecritic.com/infopop/emoticons/icon_smile.gif

canuckcruiser68
May 4th, 2004, 12:26 PM
hi christina,
no i bet your right i doubt online agencies don't do things like that. actually the reason i got into this line of work was because of the poor service i was getting from a couple of local agents. on my second cruise i went to pick up my tickets and i was looking through them and didn't see the transfers so i asked her about them and she said she forgot to order them. we were three days before sailing and she told us that we would have to find our own way to the pier. had this been my first cruise i wouldn't have known to look for them and would have been panicking when i got off the plane looking for a ride. i was just a little thing but it really made me think.

canuckcruiser68
May 4th, 2004, 12:35 PM
hi phoenixcruiser,
i sure hope they do cuz i sure appreciate them! http://messages.cruisecritic.com/infopop/emoticons/icon_smile.gif

Chuck & Phyllis
May 4th, 2004, 12:47 PM
I have a question for the agents that give gifts. Do you also rebate two thirds of your commission back to your clients? I'm not talking about online agencies. I'm talking about cruise discounters, who do online and live at the same price. I'll take the rebate.

Chuck

Chuck & Phyllis

Doing Voyager on 5/21/04

Doing Empress on 9/18/04

kbt2
May 4th, 2004, 01:04 PM
My TA always sends a gift, but my best was a dozen roses, a b-day cake in my cabin, and a robe. All for my b-day. I thought that was a lot from her, but I didn't mind. LOL

Kim
Dawn Princess
Regal Princess
Grand Princess
Mercury - Celebrity
Windward - NCL
Monarch of the Seas - RCCL
Voyager of the Seas - RCCL

http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=ff00ff&cdt=2004;5;7;17;00;00&timezone=GMT-0000

trp238
May 4th, 2004, 01:08 PM
hi all gift ideas.

http;//escati..linkopp.net/cgi-bin//countdown.cgi/?trgb=000000&srgb=00ff00&prgb=800800&cdt=2004;9;26;17;00;00&timezone=GMT=0500

PammyHound
May 4th, 2004, 01:47 PM
I agree, give me the best price possible and I'll buy my own bottle of wine.

http://www.bigotis.com/Glory/Atom.gif (pammyhound@yahoo.com)Group board for the Royal Hounds (http://messages.cruisecritic.com/2/OpenTopic?a=corfrm&s=927093444&q=Y&cf=1333060927) 9/19/04
For pricing and booking info click:Royal Hounds (http://www.cruisecritic.com/interests/groups.cfm?ID=44)
Miracle 2/13/05, Royal Hounds 9/19/04, Conquestadors 1/11/04,
Glory Hounds 9/13/03, Triumph 1/03, Fascination 5/02
http://www.bigotis.com/royalsmallwide.gif

If lifes a beach... then I want to cruise there!


For pricing and booking info click:Royal Hounds (http://www.cruisecritic.com/interests/groups.cfm?ID=44)

SeaUThere
May 4th, 2004, 01:56 PM
My TA splits her commission with me. I get 7.5% back when I return home from my trip.

This is a good perk for working for the same company, but in a different division.

http://messages.cruisecritic.com/infopop/emoticons/icon_biggrin.gif

Grandeur of the Seas-September 4, 2004
Galaxy-June 7, 2002
Fascination-March 17, 2001

Family of 14
May 4th, 2004, 02:32 PM
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> [QUOTE] We just get good rates. If we ever get gifts, we paid for them.<HR></BLOCKQUOTE>

Not always so. That may have been the case for my first cruise with AAA (when I didn't know any better) and my 3rd cruise (when my Mom booked it), but since then I have shopped around and continue to shop even with my current TA. She always beats the lowest price I can find with any online or discount agents.

<MARQUEE>Are you sailing on the Mariner 7/18/04?...Click here! http://messages.cruisecritic.com/infopop/emoticons/icon_cool.gif (http://messages.cruisecritic.com/2/OpenTopic?a=tpc&s=927093444&f=1683059817&m=1913020557&r=1913020557#1913020557)
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Disney Wonder 3/2000 ~ Disney Magic 9/2000 ~ RCI Vision 2/2001 ~ Carnival Victory 12/2001 ~ Celebrity Millennium 3/2003 ~ RCI Adventure OTS 9/2003 ~ RCI Mariner OTS 7/18/2004 ~ RCI Serenade OTS 9/26/2004

Chuck & Phyllis
May 4th, 2004, 02:38 PM
Email me the name of your agent and I'll book with him/her if that is so.

Thanks,
Chuck

Chuck & Phyllis

Doing Voyager on 5/21/04

Doing Empress on 9/18/04

Tybug
May 4th, 2004, 02:42 PM
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by Christina B.:


HERE, HERE! I whole heartedly agree. I practice the same thing at my agency! I bet online agencies don't put that much time & effort in caring about their clients as that!

Christina<HR></BLOCKQUOTE>

As a matter of fact Christina, some of us that work for the online agencies 'DO' put that much time and effort in caring about our clients. We often rebate(lower than what's on our websites) and still send client gifts! Many agents(brick and mortar as well as online) look at selling cruises as a paycheck, others of us look at it as planning someone's dream.

--Tybug--

10-01 Imagination
02-02 Sovereign of the Seas
10-02 Inspiration
01-03 Majesty of the Seas
04-03 Inspiration
10-03 NCL Dawn
02-04 Rhapsody of the Seas
05-04 Majesty of the Seas
10-04 Mariner of the Seas
01-05 Voyager of the Seas

Chuck & Phyllis
May 4th, 2004, 02:56 PM
I agree with tybug. One of my best friends is a discount agent and his employees work as hard as "regular TA's" as far as service is concerned.

Chuck & Phyllis

Doing Voyager on 5/21/04

Doing Empress on 9/18/04

canuckcruiser68
May 4th, 2004, 07:12 PM
hello chuck&phyllis,
i give you a bit of an example. i work for a brick and mortar agency specializing in cruise but we do other vacations as well. i'm an independent consultant and as such i get 30% commission on each booking. most cruise lines pay around 16% commission on the total price of a cruise. so take a cruise average of $3000.00. that being just an inside fairly inexspensive cruise. on that booking my share of the commission (after the office gets theirs) is $262.08. what i do for my clients is when they book out of my share i discount there booking by $50 each. that comes right off the top of their price. i think that is pretty fair. i didn't get that from any agents i dealt with before

onapea
May 4th, 2004, 07:16 PM
$500 ship board credit!

clbkatz
May 4th, 2004, 07:50 PM
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by canuckcruiser68:

most cruise lines pay around 16% commission on the total price of a cruise. so take a cruise average of $3000.00. that being just an inside fairly inexspensive cruise.<HR></BLOCKQUOTE>

Just to be fair. Not all agencies get 16% commission. The commission depends on how much business that agency has done with that particular cruise line. So it might be 10% with one line, 13% with another and 15% with yet another. Every agency is different in what they get paid. At least that is the way it is structured in the US. I see you are in Canada. I know pricing is different (higher) in Canada, but here in the US, we don't get commission on the TOTAL cruise package. Only the cruise portion of the package. And if it is just an inside cabin like you have in your example, it is usually only around $2,000 total, with air included in that. I don't get paid commission on that total of $2000. I get commission on that total minus all port charges & taxes. And I only get a reduced rate, no more than 5%, on the air portion. So commission is not as high for some agencies as you make it out to be. I just wanted to clear that up.

I don't want people out there to think agencies are making $300, $400 or $500+ on an inside cabin cruise booking and not giving high priced gifts or discounts to their clients. It simply isn't true for many agencies out there. Especially for the smaller home based agencies.

canuckcruiser68
May 5th, 2004, 07:22 PM
christina,
yes i see what you mean about different commissions. i was just trying to give round example. and when i say $3000.00 for an inside that is just a basic price. we also only get commission on base cruise fare and 5% commission on air. $3000.00 canadian just so happens to have been a base cruise fare for an inside room that i had been working on yesterday for somebody. i keep forgetting that our prices here seem like i lot but then you have to figure in the exchange rate

premiumrican
May 5th, 2004, 07:54 PM
I just got a thank you and enjoy your cruise http://messages.cruisecritic.com/infopop/emoticons/icon_frown.gif