HAL and our guide dog

[clopaw]

I recently posted about a notification sent to my husband and me from HAL about my husband's guide dog for the blind, Hero. The letter told us that the box and material we requested for Hero's relief area would be charged to our shipboard account. We have previously sailed on Princess and Celebrity with Hero and there was no charge.

I said I would post the outcome of our communications with HAL. Hero will be provided a box with his choice of sand or sod, at no charge. As a number of you said, I think it was a matter of finding the right person who had worked with service animals before.

We continue to look forward to our Maasdam cruise in July, our first time on HAL.

[elmorejj]

Thats great news! Hope you both, and of course Hero, have a wonderful cruise..jean

[Krazy Kruizers]

http://messages.cruisecritic.com/infopop/emoticons/icon_wink.gif

So glad everything seems to be working out for you people and hero.

Have a wonderful time on the Maasdam and your Canada/New England cruise.

http://messages.cruisecritic.com/infopop/emoticons/icon_smile.gif http://messages.cruisecritic.com/infopop/emoticons/icon_smile.gif

[ryansmemom]

http://messages.cruisecritic.com/infopop/emoticons/icon_smile.gifI am very glad to hear that HAL has been responsive to your needs as far as your guide dog is concerned. I have always found HAL to be very responsive to my needs as a disabled person and trusted that they would continue to be so. It is very comforting to have that trust reinforced.

i hope you, your husband and Hero have a wonderful cruise.

Linda

Thanks for listening

[gizmo]

Clopaw,

Thanks for updating us. I am glad everything worked out for you. Hope you all have a great cruise.

[CaptData]

Yes. Glad the three of you will have time together on vacation. Have fun. Good boy, Hero.

MS Maasdam 6 - 17 Feb 05

http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=4169e1&cdt=2005;02;5;07;00;00&timezone=GMT-0500 Until I sail away on the ocean blue



Navigator of the Seas Western Crib 08/03
Dawn Princess - Eastern Carb 01/03
Dawn Princess Panamal Canal 11/02

[Vicar]

I am so glad . I remember reading taht post a couple weeks back and had hoped something would work out.

I had a feeling HAL would come through.
You must have just had the misfortune or dealing with a rotten egg the first time.

Have a great time

Don't forget to pack Hero's bathing suit and sunglasses *LOL*

[tomc]

Yippee! And a few extra "chunks" on the old Braillewriter as sound effects.

* * *

Put "Cruise Critic" in e-mail subject line: tomcarten@hotmail.com

[localady]

Clopaw-
I am glad you finally talked to someone that could work this out without any additional cost to you! Restores my faith a little bit. http://messages.cruisecritic.com/infopop/emoticons/icon_cool.gif
I have no doubt that Hero will be better behaved than the average Carnival passenger!!! (It's a joke http://messages.cruisecritic.com/infopop/emoticons/icon_eek.gif)

Happy Cruising!

7/04 Ryndam Alaska B2B
12/04 Rotterdam Panama Canal
7/05 Prinsendam Baltic
11/05 "Veendammers" Carribean

RCCL x2(1999), Volendam (2000), Millinneum (2000), Veendam (2001), Disney (2001), Statendam (2003), Amsterdam (2003)

[clopaw]

Thanks for all of the good wishes.

Vicar, Hero actually has sunglasses--they're called Doggles. He wears the discrete black frame with smoky lenses, but they come in a variety of colors including fluorescents. He's a very dapper fellow!

[Vicar]

Oh God *LOL*

I never knew they had sunglasses for dogs, I was just joking with my last post. *LOL* What will they think of next?


Well again, have agreat cruise and I am so glad everything worked out

http://messages.cruisecritic.com/infopop/emoticons/icon_smile.gif

[clopaw]

I hope I do this correctly.

www.doggles.com (http://www.doggles.com)

We bought them for the bright Caribbean sunshine, but as they say on the site, they can be useful in many situations, not to mention fashionable.

[AlinaMaria]

I am so happy to hear your good news. As a nurse with a mother w/limited mobility and my best friend w/CP and wheelchair bound, it is great to see that HAL is catering to those that are physically challenged. I just wished that I could be on your cruise and met HERO! Have a wonderful time, clear skies, and calm seas!

AlinaMaria

11/04 HAL/Zuiderdam
02/04 HAL/Rotterdam
09/03 RCI/Majesty of the Seas
04/03 RCI/Navigator of the Seas
06/02 Princess/Grand Princess
05/98 Celebrity/Mercury
07/97 Celebrity/Century
06/96 Celebrity/Century
05/95 Celebrity/Zenith
06/82 Premier/Dolphin