View Full Version : Problem with "Cruise Personalizer"
oskidunker
May 16th, 2004, 11:22 AM
I went in and entered the information for my wife and myself for imigration but had trouble with my teenagers newley issued passports. I get this message when I put in the xpiration date 0f 6 April 2004'"Incorrect expiration date" I emailed Princess Tech support and have received no reply after a week. anyone have any idea what I might be doing wrong?
Oskidunker
BillMcAnally
May 16th, 2004, 11:32 AM
Yes, You are putting in the wrong information if you are putting in the date of 4/6/04 as that date has already passed and the passport is expired. That must be the issue date that you are entering if you just got them.
oskidunker
May 16th, 2004, 11:38 AM
Sorry.4 7 2004 is the issue date and 4 6 2014 is the x date. That does not work.
Oskidunker
pamwinn
May 16th, 2004, 11:54 AM
The same thing happened to me. You are not doing anything wrong...it is a glitch that some of us experience while others do not. My TA called Princess and gave them the info and they entered it and everything is fine now.
Sapphire Princess Inaugural
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=008080&cdt=2004;6;13;16;0;00&timezone=GMT-0800
Vacation Nut
May 16th, 2004, 11:56 AM
Same happened to me - I called Princess - they entered it and the passport info was accepted. It is a programming mistake on their website.