Someone at Carnival REALLY does care!! $750 REFUND

[Tom-n-Cheryl]

On our most recent cruise (Glory 3/20/04) all 4 of us (myself, DW, 2 sons) were booked. Well - the SUV was totally packed and running, when my (almost 17) year old son stated he did not wish to go, and would rather stay home (yes, I know he needs to be EVALUATED...LOL). On our last vacation he stated the same thing, and was "brought along" anyway. We knew what kind of "fun" all of us would have if we took him on the cruise.. so we hauled out his suitcase, and left him there - with Grandpa!

At check in, with 3 of us there and 4 tickets, I said "I know there is no refund for this. My oldest son..." - and preceded to tell the agent the same story as to why only 3 would be sailing that day.

Well --- this morning my online checkcard account showed a credit (from Carnival) for the exact amount of his fare... I am not sure if action by that booking agent is to thank for this - or if someone somewhere looked up our sailing (and future booking) history with Carnival, and thought it would be good PR... as it stands, I am using this $ as final payment on our next booked cruise!!!

I never asked for a refund, and frankly had written it off as a LEARNING experience...

Has anyone else out there had similar OUT OF THE BLUE $ situations with Carnival???


Tom

Sensation - July 1st, 2004
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;7;1;16;00;00&timezone=GMT-0500

Legend - THANKSGIVING - Nov. 19th, 2004
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;11;19;16;00;00&timezone=GMT-0500

Miracle Spring Break, March 20th, 2005
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=191970&cdt=2005;3;20;16;00;00&timezone=GMT-0500



MIRACLE.......3/05
LEGEND.......11/04
SENSATION.....7/04
GLORY.........3/04
SENSATION.....1/04
SENSATION....10/03
GLORY.........7/03
SENSATION.....7/03
INSPIRATION..11/02
PRIDE.........7/02
FANTASY......10/01
FANTASY......10/00
FANTASY.......8/00
SENSATION.....6/00
DOLPHIN IV....3/00
FANTASY.......9/99

[imatarb]

WOW...that's great. Isn't it nice when those unexpected wonderful things happen? Says a lot about Carnival wanting to make their clients happy.

Congrats, and have fun booking the next cruise!

Lisa http://messages.cruisecritic.com/infopop/emoticons/icon_smile.gif

Monarch of the Seas - '94
Royal Majesty - '96

Countdown to VICTORY
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=800080&cdt=2004;5;9;16;00;00&timezone=GMT-0500

[L2J]

All I can say is WoW!!

Liv...Winds are 15 knots and holding....the whole world is a drop zone!



http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;10;23;16;00;00&timezone=GMT-0600
Until the SINsational Cruise from the Bayou


http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=ff0000&cdt=2005;10;30;16;00;00&timezone=GMT-0500
Until the Valor Vampires


http://www.bigotis.com/valorvampires.gif

NCL Sky 2/02

[AllenF]

Tom,
Glad to here about your refund. I remember when yall told us the oldest did not come and how you were out on his money for the cruise when we met on your balcony.

11/02/03 Carnival Inspiration
03/20/04 Carnival Glory
12/13/04 Carnival Legend
04/17/05 Carnival Spirit


Till the Legend Sails
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=008080&cdt=2004;12;13;16;00;00&timezone=GMT-0500


Taking the Spirit West Aloha style
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=4169e1&cdt=2005;4;17;21;0;00&timezone=GMT-0800

[SUSANITA]

WOW! That's amazing!!! I'm curious as to wether or not you had purchased the cruiselines insurance?

Suep366394@aol.com
http://www.bigotis.com/Glory/woodstock-28.gif
NEXT UP~SENSATION 5/6/04!
MARINER~ 9/19! MIRACLE~FEB 13,2005!
http://www.bigotis.com/Sensation.gif
http://www.bigotis.com/Miracle.gif
http://community.webshots.com/user/upstatedon OUR CRUISE PICS!

[Tom-n-Cheryl]

Hi Allen! That Spirit cruise of yours should be a BLAST!! Have fun!

doulasue: no, we have NEVER opted for any insurance...

Tom

Sensation - July 1st, 2004
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;7;1;16;00;00&timezone=GMT-0500

Legend - THANKSGIVING - Nov. 19th, 2004
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;11;19;16;00;00&timezone=GMT-0500

Miracle Spring Break, March 20th, 2005
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=191970&cdt=2005;3;20;16;00;00&timezone=GMT-0500



MIRACLE.......3/05
LEGEND.......11/04
SENSATION.....7/04
GLORY.........3/04
SENSATION.....1/04
SENSATION....10/03
GLORY.........7/03
SENSATION.....7/03
INSPIRATION..11/02
PRIDE.........7/02
FANTASY......10/01
FANTASY......10/00
FANTASY.......8/00
SENSATION.....6/00
DOLPHIN IV....3/00
FANTASY.......9/99

[eerbeek]

At almost 17, I would have expected the son to get a job and pay for it himself!!!

But LUCKY YOU!!! That is certainly good and encouraging news for the rest of us with 'issues'!

http://messages.cruisecritic.com/infopop/emoticons/icon_smile.gif

Lido Deck Linda



http://www.bigotis.com/Glory/dudes.gif

http://skins.hotbar.com/skins/mailskins/em/062802/062802jumpie_prv.gif http://skins.hotbar.com/skins/mailskins/em/033102/033102food_1_prv.gif http://skins.hotbar.com/skins/mailskins/em/062802/062802drink_prv.gif http://skins.hotbar.com/skins/mailskins/em/082502/082502cheers_prv.gif

Fantasy 2/6/2000
Victory 3/23/2003
Destiny 4/25/2004

[SUSANITA]

It's really incredible that they refunded the entire cruise fare, including ports and taxes. Not sure why I find this so amazing, but I do! I'm so happy for you!

Suep366394@aol.com
http://www.bigotis.com/Glory/woodstock-28.gif
NEXT UP~SENSATION 5/6/04!
MARINER~ 9/19! MIRACLE~FEB 13,2005!
http://www.bigotis.com/Sensation.gif
http://www.bigotis.com/Miracle.gif
http://community.webshots.com/user/upstatedon OUR CRUISE PICS!

[Tom-n-Cheryl]

Amazing is the right word... It does not sound like the Carnival we all know and love...LOL

Perhaps it is the kinder, gentler Carnival...

Perhaps it is what they saved on that cruise by NOT GIVING OUT FREE PLAYING CARDS.... http://messages.cruisecritic.com/infopop/emoticons/icon_biggrin.gif

Tom

Sensation - July 1st, 2004
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;7;1;16;00;00&timezone=GMT-0500

Legend - THANKSGIVING - Nov. 19th, 2004
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;11;19;16;00;00&timezone=GMT-0500

Miracle Spring Break, March 20th, 2005
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=191970&cdt=2005;3;20;16;00;00&timezone=GMT-0500



MIRACLE.......3/05
LEGEND.......11/04
SENSATION.....7/04
GLORY.........3/04
SENSATION.....1/04
SENSATION....10/03
GLORY.........7/03
SENSATION.....7/03
INSPIRATION..11/02
PRIDE.........7/02
FANTASY......10/01
FANTASY......10/00
FANTASY.......8/00
SENSATION.....6/00
DOLPHIN IV....3/00
FANTASY.......9/99

[AllenF]

Well Tom as much as you and your family has cruised with Carnival you definately deserve the refund.....I remember the look on your face when you told us about your Son not wanting to go...and you having to more or less eat it on the money for him...... once again I am glad it worked out good for you and your very nice family http://messages.cruisecritic.com/infopop/emoticons/icon_smile.gif

11/02/03 Carnival Inspiration
03/20/04 Carnival Glory



Till the Legend Sails
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=008080&cdt=2004;12;13;16;00;00&timezone=GMT-0500


Taking the Spirit West Aloha style
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=4169e1&cdt=2005;4;17;21;0;00&timezone=GMT-0800

[Disneycruiser#1]

That is great but I am afraid I would have made your son "pay" the difference for being such a party pooper and almost costing you a lot of money but hey I am glad for you but then you read the thread of the 9 people stranded by CCL and being such jerks it makes you wonder who is making the management decisions over there........

[cruisemom2]

That is absolutely amazing! I wonder if it was a *mistake*! http://messages.cruisecritic.com/infopop/emoticons/icon_biggrin.gif I'm very happy for you! If either of my kids ever said they didn't want to go on a cruise, I'd be calling 911. http://messages.cruisecritic.com/infopop/emoticons/icon_wink.gif

Beth
~~~~~~~~~~~

Countdown to Glory
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;05;22;16;00;00&timezone=GMT-0500

Emerald Seas 6/86
Emerald Seas 11/87
S.S. Royale 10/88
Celebration 6/97
Grandeur of the Seas 6/98
Sensation 6/99
Carnival Triumph 6/00
Carnival Triumph 11/17/01
Enchantment of the Seas 10/27/02
Carnival Victory 5/25/03
Carnival Glory 5/22/04

[hlfdzn]

Some kids have problems.... consider yourself lucky if you have never had to deal with a mentally ill teenager as I do. Mine did not want to join us on our spring break cruise either. In fact on sea day he cycled into a depression and slept almost all day. I kept thinking of all he was missing out on. I think he managed to have a good time anyway. Melissa

[MrPete]

I got a refund once also under the same conditions. We had booked for three, and at the last minute, we decided not to take our then 2 year old.

I got credited the third pax fare, plus port and tax. Not even a flinch. Didn't expect it, and gratefully accepted it.


__ /7__/7__/7____
\:::::::::::::::::::/
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Miracle 7/10/04 NY to Bahamas and Port Canaveral

Disney Wonder 3/04/04
Pride 7/16/03 Bermuda
Legend 10/02 CTN
Disney Wonder 9/02
Destiny 4/01 Southern Caribbean
Victory 9/00 Canadian Maritimes
Triumph 9/99 Canadian Maritimes
Jubilee 4/98 Trans Pacific/Hawaii
Imagination 4/97 Western Caribbean
Imagination 4/96 Western Caribbean
Fascination 4/95 Southern Caribbean
Ecstasy 4/18/93 Eastern Caribbean
Fantasy 9/90 Bahamas
Jubilee 5/90 Mexican Riviera
NCL Seaward 1/89 Western Caribbean
Jubilee 4/88 Eastern Caribbean

[Tom-n-Cheryl]

well we are lucky our child does not have an illness. He really just happens to be at that age that staying home, playing on the computer and talking to friends (even if it is grandpa that stays here with him lol) is just more interesting to him than hanging out with mom and dad. I went through that myself so I can understand him. And believe me ... we had a great time and we knew he was fine at home. I doubt at this point he will go on another cruise with us, he just doesn't like cruising...to each his own! Our younger one (11)....LOVES cruising!!!!

Cheryl

Sensation - July 1st, 2004
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;7;1;16;00;00&timezone=GMT-0500

Legend - THANKSGIVING - Nov. 19th, 2004
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;11;19;16;00;00&timezone=GMT-0500

Miracle Spring Break, March 20th, 2005
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=191970&cdt=2005;3;20;16;00;00&timezone=GMT-0500



MIRACLE.......3/05
LEGEND.......11/04
SENSATION.....7/04
GLORY.........3/04
SENSATION.....1/04
SENSATION....10/03
GLORY.........7/03
SENSATION.....7/03
INSPIRATION..11/02
PRIDE.........7/02
FANTASY......10/01
FANTASY......10/00
FANTASY.......8/00
SENSATION.....6/00
DOLPHIN IV....3/00
FANTASY.......9/99

[cruzn buckeye]

That was very nice of Carnival. I am hoping for some special consideration from Carnival. In Dec. we made our final payment on our 3/12 cruise on the Legend. On Jan.7 I went to the er and was diagnosed with a brain tumor (thank goodness it was benign!) I had surgery on Jan.26. Due to recovery time, I was unable to go on this cruise. We were in the penalty phase and lost $600. I was told to write a letter and submit a letter from my surgeon. Carnival PVP said they wouldn't even consider it until after the books close on our sailing (6 weeks). I am hoping to hear from them soon.

[stlrboo]

I'm guessing the nice Carnival 'fairy' will be out and everyone who had an unexpected problem will be blessed! As we all are for being able to cruise, and spend wonderful days on the oceans, making new friends and spending time with our loved ones! Yep, I feel lucky!! http://messages.cruisecritic.com/infopop/emoticons/icon_smile.gif

http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=4169e1&cdt=2004;4;17;16;00;00&timezone=GMT-0500
This much time until I leave to marry my best friend

http://www.xpectmore.com/images/odie_anm.gif
Triumph 4/04
Imagination 5/00
OceanBreeze 11/96
USS 'Neversail' SanDiego 10/65

[Arlene F]

Tom & Cheryl,
I understand about your son. It happens. My son (17) last year didn't want to go on our Pride cruise. We even offered to pay for a friend. He didn't go for it. It is the age. Now my son is 18 and didn't want to go on our up-coming Conquest cruise. So now I have a built in house sitter. Perhaps you were rewarded by the parent of a teen-ager fairy.
Happy for you.

Arlene

[TinaB]

Our son, who turned 24 on the cruise, sailed with us last year on the "Lights & Sirens" cruise. He works full time with an airline. Mom & dad invited him along & paid the bill. Even bought him a watch for his birthday. Well, we're cruising next year & guess who wants to join us. He's paying his own way this time, though, & bringing a friend.
I guess some do like to hang out with their parents. http://messages.cruisecritic.com/infopop/emoticons/icon_smile.gif

Ecstasy '91
Ecstasy '93
Triumph '01
Conquest '03
Imagination '04

[Tom-n-Cheryl]

TinaB : True, but lots of kids need to get through some of those teen years before they "get smart" again...

Arlene F : Actually the last cruise our 16 year old went on (July 2003 Sensation) - we DID pay for a friend to come along...turns out his friend even had a hard time dragging him out of the cabin to do things too!

Tom

Sensation - July 1st, 2004
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;7;1;16;00;00&timezone=GMT-0500

Legend - THANKSGIVING - Nov. 19th, 2004
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;11;19;16;00;00&timezone=GMT-0500

Miracle Spring Break, March 20th, 2005
http://escati.linkopp.net/cgi-bin/countdown.cgi?trgb=000000&srgb=00ff00&prgb=191970&cdt=2005;3;20;16;00;00&timezone=GMT-0500



MIRACLE.......3/05
LEGEND.......11/04
SENSATION.....7/04
GLORY.........3/04
SENSATION.....1/04
SENSATION....10/03
GLORY.........7/03
SENSATION.....7/03
INSPIRATION..11/02
PRIDE.........7/02
FANTASY......10/01
FANTASY......10/00
FANTASY.......8/00
SENSATION.....6/00
DOLPHIN IV....3/00
FANTASY.......9/99

[Cyt4SoreEyes]

Wow!!!!!!! Ok picking my bottom jaw back up..lol!! I was in shock when I seen this thread and read it...I am happy for you that you got refunded.

If I even mention going on cruise in my Home..kids are like when?? where?? how long?? They just love cruising now..their first was on Conquest..which they just Loved as I did too!! This time we got two rooms because it was only way to book..we are hoping before we go that there will be away to get us all in one room!! Happy Cruising!!

Cyt

Atlantic
Oceanic
Norway
Enchantment of the Seas
Destiny
Voyager of the Seas
Conquest March 30th 2003
Glory May 29th 2004

[eerbeek]

<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>TinaB : True, but lots of kids need to get through some of those teen years before they "get smart" again...
<HR></BLOCKQUOTE>

What are you talking about? I knew EVERYTHING at 17!! Doesnt' EVERYONE???? http://messages.cruisecritic.com/infopop/emoticons/icon_wink.gif

Lido Deck Linda



http://www.bigotis.com/Glory/dudes.gif

http://skins.hotbar.com/skins/mailskins/em/062802/062802jumpie_prv.gif http://skins.hotbar.com/skins/mailskins/em/033102/033102food_1_prv.gif http://skins.hotbar.com/skins/mailskins/em/062802/062802drink_prv.gif http://skins.hotbar.com/skins/mailskins/em/082502/082502cheers_prv.gif

Fantasy 2/6/2000
Victory 3/23/2003
Destiny 4/25/2004

[lasifguvui5uh]

We "lured" our 16 year old on our upcoming cruise with the premise that this may be our last "family vacation" together as he is almost grown. This tactic worked so well we're considering using it again next year http://messages.cruisecritic.com/infopop/emoticons/icon_wink.gif

[MS QUEEN]

Well $hi! twice and fall back in it.....man, you really lucked up! That deserves a good honkin' right there ya know!

<img src=http://www.animationlibrary.com/Animation11/Geography_and_History/Islands/Tropical_sunset.gif>
"Everything gets hotter when the sun goes down..."

Sea Ya....Crazy Queen <img src=http://www.websmileys.com/sm/angels/newangel.gif>

Celebration---12/97
Holiday---5/02
Holiday---10/02
Holiday---11/02
Conquest---11/02
Conquest---3/03
Holiday---6/03

<img src=http://www.bigotis.com/saintsinners.gif>

"Toes Dance~~ Carousels Spin~~ Balloons Lift Our Cares Away~~When We Take The Child Within Ourselves On A HOLIDAY"

Click here for my cruise photos!
http://community.webshots.com/user/queenames

[CapnJackSparrow]

ArleneF - you are leaving an 18 year old home alone? Oh, man you might get a phone call from a police station, or come home and find out what hell he got into while you were away.

[Arlene F]

CapnJack,
Yes its a "Risky Business".

Arlene

[gardencat]

Everything in life is a bit of a risk. Guess it depends a lot on the particular 18 year old. I have 2 sons. The older one we left at home for about 4 days while we were away and he was 18, he took care of my 4 cats and my garden and apart from a messy kitchen when we got home no problem. My younger son (Mr. Party Animal) no way would I leave him alone till he's about 35!

[Arlene F]

Well if I am going to be perfectly honest we left my son home last summer for our cruise that he didn't want to go on. Of course I spent a fortune on ship internet emailing everyday and my sweet neighbor checked with Brandon everynight and a few of my family members and friends called him. Of course Brandon figured out that I had set this all up before we left. He even went to my office to help out my employer with computer stuff while I was gone. My house never looked so good. In fact if looked better than when I am home and my son actually cleaned and wash clothes. Of course he hasn't done any of that since. But I still worried but all turned out well. I hope I will have the same good luck this trip as well.

To all of you whose children like to travel with you, you are very lucky. Enjoy it. My son is going to start college and just got his first job. He just now informed me that he is now a responsible "man". "Man", that was not music to my ears. Oh well such is life.

Arlene