C L I A big HAL Mistake [Archive] - Cruise Critic Message Boards

AAAAmerican

September 12th, 2006, 02:29 PM

Has anyone ever seen a Self Service Laundry on the hms Noordam IV or any VISTA Class Ship of HALS ever?
http://www.cruising.org/CruiseLines/displayship.cfm~recordID~115.cfm
:mad:

C L I A (CRUISE LINES INTERNATIONAL ASSOCIATION) shows this and a lot more erroneous info.. HAL shows the CLIA URL in its e-mails too ..

Spacious, Elegant Ships • Gracious, Unobtrusive Service • Worldwide Itineraries
Extensive Activities and Enrichment Programs • Sophisticated Five-Star Dining

Holland America Line vacations are sold through a variety of sellers of travel. These include tour operators, travel agencies, direct marketers and online retailers. Many of these companies provide valuable services at no additional cost. Check your local or online business directory to find ones who fit your needs, or go to www.cruising.org to locate a Cruise Lines International Association affiliated travel agency.

Will someone else contact HAL and CLIA showing them the real hms Noordam and what is really on it.. this false representation is kinda awful in that people looking see not the real ships..

I have contacted HAL before on this and the Agent said I should contact HAL in the same bulding he is in.. talk about a WA State attitude...:rolleyes:

On HALS Site too :
http://media.hollandamerica.com/06Jun06/062806_fallCB/CB_c_us_ct.htm
Book an outside or verandah stateroom on any 10- to 14-day sailing
by July 31st and receive a $100 shipboard credit!

had me wondering why with as it shows July 31st (2006) and even now today it is September 12th, 2006 A.D.

Some people should contact her ..........

Ms. Fran O'Connor
Holland America Line
Manager, Online Communications
Phone: 206.298.3093
Fax: 206.508.8528
email: foconnor@hollandamerica.com
www.hollandamerica.com

:eek:/))

Arent we the ones which keep taking voyages on the ships and pay? DO they work for us?

Vic The Parrot

September 12th, 2006, 03:08 PM

If you look in all the HAL brochures, they specificly state that self-serve laundrette facilities are available on every vessel, EXCEPT the Vista-class ships.

This info is in the pre-cruise booklet that comes with the documents as well.

Vic The Parrot

September 12th, 2006, 03:15 PM

hms Noordam IV

I could be wrong, but I'm sure that the "HMS" designation is reserved for vessels in the Royal Navy (UK)

Vic The Parrot

September 12th, 2006, 03:27 PM

Oops ... the laundry info is not in the brochure .... only in the "Know before you go" booklet ....

Sorry

lvtotrvl1

September 12th, 2006, 03:30 PM

woo...someones having a bad day....

RevNeal

September 12th, 2006, 03:41 PM

Correct, Vic. hms is the British Royal Navy designation.

The Royal Netherlands Navy term is: HNLMS (Dutch: Hr.Ms. or Zr.Ms.)

The HAL term is either MS -- "Motor Ship" -- or M/V -- "Motor Vessel" --depending upon who you ask.

On HAL's website they have MS ... but you often (but not always) see M/V aboard ship.

AAAAmerican

September 12th, 2006, 03:42 PM

Your correct , the ms is Her Majesties Ship, Queen of the Netherlands...
Yes thats why under the Dutch flag and Holland America registration in Rotterdam it is eg: ms Noordam etc...

Celebration of the Queens Birthday (Kingdom of the Netherlands) is April 30th even though it is actually not her birthday on that date...

On the self service laundries it would be great for ship guests to have those facilities aboard as othe lines do too. But with the Noordam adding more berths had a much higher importance for revenues to be generated much quicker than a US Dollar in a washing machine load does...

Thank goodness we do not have to use Dutch Dubeljas...

SummerfieldCruiser

September 12th, 2006, 04:32 PM

paxil

hammybee

September 12th, 2006, 04:33 PM

[QUOTE=AAAAmerican]Has anyone ever seen a Self Service Laundry on the hms Noordam IV or any VISTA Class Ship of HALS ever?
http://www.cruising.org/CruiseLines/displayship.cfm~recordID~115.cfm:mad:
C L I A (CRUISE LINES INTERNATIONAL ASSOCIATION) shows this and a lot more erroneous info.. HAL shows the CLIA URL in its e-mails too ..
__________________________________________________ ___________

AAAmerican:

The HAL web site, the source of all things HAL, makes clear that there is no self-serve laundry on any Vista class ship.

The CLIA is a trade Association for Travel Agents and is not affiliated with any cruise line. Most cruise lines however, incorporate a link or reference to CLIA becasue it's the TA friendly thing to do.

No cruise line can be responsible for monitoring what information is on anyone's website. That's why websites have disclaimers.

You post did however, serve to remind everyone to check and double check information which is a reality in the age of too much informaton.

kryos

September 12th, 2006, 04:51 PM

Oops ... the laundry info is not in the brochure .... only in the "Know before you go" booklet ....

And since people don't get that "Know Before You Go" booklet until they get their documents, it doesn't help much to find out there are no laundry facilities on Vista ships after you've already booked and paid.

But ... then again ... how important is it really? The cost to have a stuffed bag full of laundry done is not really that bad. And, who really wants to do their own wash while on vacation? It's not like the there's mis-information of a major sort ... like stating that all ships have a swimming pool except certain ones. How important, really, is the lack of a self-service laundry going to be to someone's overall cruise experience?

Blue skies ...

--rita

hammybee

September 12th, 2006, 05:02 PM

And since people don't get that "Know Before You Go" booklet until they get their documents, it doesn't help much to find out there are no laundry facilities on Vista ships after you've already booked and paid. Blue skies ...--rita

The HAL web site has accurate information.

Self -service laudry came about to please a new breed of cruiser, much the same way as most changes are made. It comes in handy when one has spilled their soup on their jeans and tank top, in the dining room, on formal night :)

jhannah

September 12th, 2006, 05:33 PM

Apparently someone just cut-and-pasted from another ship description. It happens a lot because those who maintain websites know nothing about the product they're dealing with. (Nothing personal against IT folks ... just an honest observation.)

serendipity1499

September 12th, 2006, 05:41 PM

And since people don't get that "Know Before You Go" booklet until they get their documents, it doesn't help much to find out there are no laundry facilities on Vista ships after you've already booked and paid.

But ... then again ... how important is it really? The cost to have a stuffed bag full of laundry done is not really that bad. And, who really wants to do their own wash while on vacation? It's not like the there's mis-information of a major sort ... like stating that all ships have a swimming pool except certain ones. How important, really, is the lack of a self-service laundry going to be to someone's overall cruise experience?

Blue skies ...
--Rita

Rita...Agree somewhat however we take 14-25 day cruises & do send out 2-3 bags for HAL to launder with DH's shirts, slacks, our underwear, socks, nighties etc...But, will not send many of my tops/slacks/shorts out for fear they will shrink..This is a peculiarity of mine,;) I know, but prefer to wash them myself in cool-warm water & dry them with low heat... Some things I don't dry at all, but wash them by machine & hang them up to dry..Anything we send out always comes back beautifully pressed (even nightgowns) but I won't take that chance with my things..If they don't have a self service laundry I'll have to pack more clothes to last the entire trip..I also hate wrinkles :( & even though I can put clothes in the shower or steam them out I would prefer to Press my Dresses & Evening wear..That's one reason we would prefer to not cruise on the Vista ships..Granted, I always over-pack & probably need less, but never want to take a chance on running out of clothes..LOL...JMO..
Happy cruising all...:) Betty.

PSR

September 12th, 2006, 08:08 PM

Rita...Agree somewhat however we take 14-25 day cruises & do send out 2-3 bags for HAL to launder with DH's shirts, slacks, our underwear, socks, nighties etc...But, will not send many of my tops/slacks/shorts out for fear they will shrink..This is a peculiarity of mine,;) I know, but prefer to wash them myself in cool-warm water & dry them with low heat... Some things I don't dry at all, but wash them by machine & hang them up to dry..Anything we send out always comes back beautifully pressed (even nightgowns) but I won't take that chance with my things..If they don't have a self service laundry I'll have to pack more clothes to last the entire trip..I also hate wrinkles :( & even though I can put clothes in the shower or steam them out I would prefer to Press my Dresses & Evening wear..That's one reason we would prefer to not cruise on the Vista ships..Granted, I always over-pack & probably need less, but never want to take a chance on running out of clothes..LOL...JMO..
Happy cruising all...:) Betty.

Just a question....we've sailed alot, but never have sent out laundry to be done aboard ship. Do you have to mark your clothing? If so, where and how?

Thanks, Penny

RuthC

September 12th, 2006, 08:42 PM

Do you have to mark your clothing?
The folks in the laundry room will take care of that for you.
It is a good idea to keep a copy of what you have sent, and double check that all is returned (nothing extra, either :rolleyes: ).

hammybee

September 12th, 2006, 08:46 PM

Just a question....we've sailed alot, but never have sent out laundry to be done aboard ship. Do you have to mark your clothing? If so, where and how?

Thanks, Penny

Ah yes.... the mystery laundry markings will remind you of your cruise for a long, long time.

RevNeal

September 12th, 2006, 09:33 PM

Copper10-8

September 12th, 2006, 10:38 PM

I have trouble following many of your posts, AAAA.
However, ms doesn't mean "Her Majesties Ship." See my prior post.

You are not the only one, Rev!;)

You're right on, though:

HMS - Her Majesty's Ship (Great Britain's Royal Navy or RN)

Hr.Ms. - Hare Majesteit's Schip (same meaning as the British but in Dutch) - HNLMS in English (NL added for Netherlands)

Zr.Ms. - Zijne Majesteit's Schip - hasn't been used in a long long time due to Holland's last four queens - However, to change when Crown Prince Willem Alexander takes over the throne from his mum, Queen Beatrix

Before/besides MS and MV, HAL used SS and TSS with SS used as recent as Rotterdam V. I'm sure Captain Card and/or Doug will correct me but I believe SS stood for Screw-driven Steamship and TSS for Turbine Steam Ship

Sunshine91

September 12th, 2006, 10:48 PM

It is a good idea to keep a copy of what you have sent, and double check that all is returned (nothing extra, either :rolleyes: ).

Ruth - Thank goodness "nothing extra" is returned. Don't think I'd want someone else's socks or undies, even if they were freshly laundered. ;) :)

AAAAmerican

September 13th, 2006, 12:10 AM

I have trouble following many of your posts, AAAA.
However, ms doesn't mean "Her Majesties Ship." See my prior post.

revn: Sorry if you have trouble following posts. Ask. Thats not an abbreviation.

Here is a brief:
By decree of Maximillian of Austria, on 8 January 1488 the present Dutch Navy was formed. The role of the navy was now arranged by law and the tasks of defending the country at sea was the responsibility of an admiral who now replaced the sovereign. However many provinces surreptitiously created small navies of their own, without the admiral ever knowing.

Until the moment a Dutch naval ship officially enters active service in the fleet, the ship's name is used without the prefix.
Naval prefixes came into use as abbreviations for longer titles, such as "His/Her Majesty's Ship" in the Royal Navy, abbreviated "H.M.S" and then "HMS". Sometimes a slash is used to separate the letters, as in "M/S".

ship names are given the prefix Harer Majesteits ("her majesty's" or "Hr.Ms.") or Zijner Majesteits ("his majesty's", "Zr.Ms

the Dutch prefix is translated as H NL MS for "His/Her Netherland Majesty's Ship

In American english H MS has been used too.:cool:

kirkc

September 13th, 2006, 01:00 AM

Anyone else hear "The Twilight Zone" theme music in the background?

jhannah

September 13th, 2006, 01:06 AM

Edit: Never mind.

RevNeal

September 13th, 2006, 01:13 AM

http://en.wikipedia.org/wiki/Ship_prefix

Note:

Prefixes for civilian vessels may either identify the type of propulsion, such as "SS" for steamship, or purpose, such as "RV" for research vessel. Civilian prefixes are often used inconsistently, and frequently not at all. Sometimes a slash is used to separate the letters, as in "M/S".

From the list of ship prefixes:

MS Motor Ship
MSY Motor Sailing Yacht
MT Motor Tanker
MV Motor Vessel

Clicking on the definition for MS gives one the following:

A motor ship is a ship propulsed by a motor, usually a diesel engine. The name of motor ships are often prefixed with MS or M/S.

As for the use of the term "HMS" ... it is, by convention, ONLY applied to military vessels of Royal Navy of the United Kingdom.
The Royal Navy of the Kingdom of the Netherlands uses the terms: HNLMS (in Dutch: Hr.Ms. or Zr.Ms.)

See THIS page: http://en.wikipedia.org/wiki/Royal_Netherlands_Navy

RevNeal

September 13th, 2006, 01:25 AM

revn: Sorry if you have trouble following posts. Ask. Thats not an abbreviation.

I usually have very little trouble following posts.
Only when the posts are disjointed and chock full of incomplete thoughts do I have problems. Though, in general, even then I don't normally have trouble comprehending based upon context.

AAAAmerican

September 13th, 2006, 01:33 AM

Well thanks for being perfect. I never met one person yet with that attribute.:cool:

PSR

September 13th, 2006, 04:06 AM

The folks in the laundry room will take care of that for you.
It is a good idea to keep a copy of what you have sent, and double check that all is returned (nothing extra, either :rolleyes: ).

Thanks RuthC for your answer. This thread is so prolific with comments, I couldn't believe how far down the list this response will be!!!!

Penny;)

RevNeal

September 13th, 2006, 08:58 AM

Well thanks for being perfect. I never met one person yet with that attribute.:cool:

There's only one perfect guy I know ... and they nailed him to a great big plus sign for it. :D

As for laundry ... I like having the convenience of self-service laundry but, even on those ships that have it, I usually send stuff off to be done rather than doing it myself. Oh ... I'll wash and dry my own undies. But shirts, pants, etc., I'll send off.

On a Vista -- since there isn't a self-service laundry -- I just send stuff off to be cleaned. I've found the service to be quick, efficient, and my clothing is CLEAN. Heck ... my undies are PRESSED! Now THAT's service!

kakalina

September 13th, 2006, 09:44 AM

Greg you aren't the only one. I have mentioned before that I have a great deal of difficulty understanding the point to many of AAA's posts.
Aren't the Vista class mostly used for 7 days cruises? I can understand needing to do laundry on longer cruises ( I have done a lot of it ); but for just 7 days I could get along easily without one.

kakalina

September 13th, 2006, 09:45 AM

sorry the WSOD got me

elmorejj

September 13th, 2006, 10:18 AM

I could be wrong, but I'm sure that the "HMS" designation is reserved for vessels in the Royal Navy (UK)

Vic, I kept seing this reference and wondered what the Heck is going on. HMS has always been the designation of British naval ships..............Jean:cool:

jhannah

September 13th, 2006, 11:48 AM

Aren't the Vista class mostly used for 7 days cruises? In Alaska and the Caribbean, yes. In Europe, though, 10-day and longer sailings are common. The repositioning cruises through the Panama Canal are up to 23 days. Noordam will have 11-day Southern Caribbean sailings next season. Even a 10-day requires having some laundry done, unless you play pack mule.

Copper10-8

September 13th, 2006, 11:57 AM

There's only one perfect guy I know ... and they nailed him to a great big plus sign for it. :D

As for laundry ... I like having the convenience of self-service laundry but, even on those ships that have it, I usually send stuff off to be done rather than doing it myself. Oh ... I'll wash and dry my own undies. But shirts, pants, etc., I'll send off.

On a Vista -- since there isn't a self-service laundry -- I just send stuff off to be cleaned. I've found the service to be quick, efficient, and my clothing is CLEAN. Heck ... my undies are PRESSED! Now THAT's service!

You haven't lived and/or succeeded in live as a male species until you've done your own laundry:rolleyes: It's part of becoming domesticated, housebroken and fully trained!;)

grannynurse

September 13th, 2006, 11:59 AM

AAAAmerican,
Some of us have trouble reading between the lines in general.
I sometimes have trouble understanding what you are referring to so I go back and re-read previous posts to see if I've missed something you wrote earlier.
Please don't take this an an insult. Often when I am posting I realize that I'm assuming people will know what I mean, then I have to backtrack and explain. I picked this up about myelf and others during years of grading papers of college students. Since posting lacks face to face communication advantages, we often miss the subtle things that are implied and not well communicated.
BTW, thanks for your good wishes for our upcoming cruise.
GN

ANSalberg

September 13th, 2006, 01:16 PM

hammybee

September 13th, 2006, 01:35 PM

I can see EXACTLY where the discrepancy is- those are photos of the OLD Noordam -look at the snapshot of the "Mini-suite" -that's the linens AND the configuration of the OLD 1200 passenger Noordam -I THINK the photo of the ship- also- is an old one of the class of ship that was the Nieuw Amsterdam and the Noordam.......For THOSE ships; the date 2006 is incorrect [ as is the information on the self-service laundry]

The CLIA is a trade association for travel agents specializing in cruise sales. Jhannah hit the nail on the head when he/she said this is just a scan job gone astray. Now that we see it includes pics of a retired ship, this makes more sense. The CLIA has not completely updated its records. HAL has no responsibility for, or a reasonable way to make certain that every web site that refers to any of its ships/services, is accurate. And most websites have that discalimer thing at the bottom. Life is "best efforts".

Copper10-8

September 13th, 2006, 01:37 PM

Vic The Parrot

September 13th, 2006, 01:41 PM

Good obs! You are completely right, that is the "old" Noordam III
What a bunch of rocket scientists at this CLIA and nobody checks that, unbelievable!:rolleyes:

http://www.cruising.org/CruiseLines/images/ship_images/115.jpg

Oh man!

What a BEAUTY!!

:cool:

Copper10-8

September 13th, 2006, 02:00 PM

Oh man!

What a BEAUTY!!

:cool:

Hey dude, good to see you!:) You are one of the ones that have first hand knowledge what Noordam IV looks like;)

Vic The Parrot

September 13th, 2006, 02:05 PM

Howdy buddy!

I miss those ships ... the Noordam and Nieuw A were my babies.
Hope Thompson is taking care of them.

I'm tempted to sail on them again. Sort of a 'surprise visit' just to check on what they've done as far as alterations and whatnot.

:D

Copper10-8

September 13th, 2006, 02:13 PM

Like that blue funnel with the red smiley on it?

Krazy Kruizers

September 13th, 2006, 02:16 PM

We also sailed on the "old" Noordam and the "old" Nieuw Amsterdam.

Hi Vic!!

Vic The Parrot

September 13th, 2006, 02:30 PM

We also sailed on the "old" Noordam and the "old" Nieuw Amsterdam.

Hi Vic!!

Hey babes!

They were special to me ... and still are, in a way.
(I owe you an email ... expect to hear from me later tonite)

:)

Vic The Parrot

September 13th, 2006, 02:33 PM

Like that blue funnel with the red smiley on it?

Nice picture!

Even with the new paint job, she still looks like the Noordam I so fondly remember and fell in love with. Have to admit, the white hull really shows that strong, knuckled bow .... very nice lines on that ship!

:)

hammybee

September 13th, 2006, 06:30 PM

Nice picture!

Even with the new paint job, she still looks like the Noordam I so fondly remember and fell in love with. Have to admit, the white hull really shows that strong, knuckled bow .... very nice lines on that ship!

:)

For a minute there, I thought you were talking about Mrs. Copper:) but that's another thread, for another time.

Copper10-8

September 13th, 2006, 06:33 PM

For a minute there, I thought you were talking about Mrs. Copper:) but that's another thread, for another time.

I'll tell her that you compared her to a ship! :rolleyes:

hammybee

September 13th, 2006, 06:58 PM

I'll tell her that you compared her to a ship! :rolleyes:

Oh don't be silly. Mrs. Copper is only knee-high to a Yum-Yum guy.

RevNeal

September 13th, 2006, 11:25 PM

I sure miss the N-class ships.
The Nieuw Amsterdam was my first HAL cruise ship. I loved her second-only to the Rotterdam V, and was afraid of the "big" S-class ships ... until I boarded the Maasdam. :D

I've given thought to taking a cruise on the Thompson Line just to get to board the Nieuw Amsterdam again (even if under a different name and different management). However, I'm afraid it just wouldn't be the same, and so I've not actually done it.