spankey
August 14th, 2004, 03:23 PM
Gang-
We are cruising on the Wonder on September 19th and need to get Disney Bus transfers... I called Disney and they were very SHORT with me(which upset me) claiming that ALL arangements should be done thru the travel agent. So when I call our travel agent. He claims that ok the bus company will call you and do the payment with us directly? Well after several days of waiting the Disney Bus line has NOT contacted us yet and our boat sails in a month....
I am making NO leway with my agent nor The rude person at Disney that I spoke with.. Is there a way I can call the Disney Bus line and pay myself for this transfer? I did a web site search on google but came up with NOTHING? No links... Can anyone offer me some help? Anyone work for disney? I am going to call Disney again this Monday to try to get more info.. Hopefully from a NICER person... Not one that has NO time to talk to a customer and hurries them off the phone!!!!!!
I am really geared to call Disney about this because this is NO way to be treated in my opinion. Especially after spending the Money I have for this cruise... Sorry If I sound upset.. Just makes me very disapointed. I hear NOTHING but good things about this cruise line...
Thanks for your help..
Spankey
We are cruising on the Wonder on September 19th and need to get Disney Bus transfers... I called Disney and they were very SHORT with me(which upset me) claiming that ALL arangements should be done thru the travel agent. So when I call our travel agent. He claims that ok the bus company will call you and do the payment with us directly? Well after several days of waiting the Disney Bus line has NOT contacted us yet and our boat sails in a month....
I am making NO leway with my agent nor The rude person at Disney that I spoke with.. Is there a way I can call the Disney Bus line and pay myself for this transfer? I did a web site search on google but came up with NOTHING? No links... Can anyone offer me some help? Anyone work for disney? I am going to call Disney again this Monday to try to get more info.. Hopefully from a NICER person... Not one that has NO time to talk to a customer and hurries them off the phone!!!!!!
I am really geared to call Disney about this because this is NO way to be treated in my opinion. Especially after spending the Money I have for this cruise... Sorry If I sound upset.. Just makes me very disapointed. I hear NOTHING but good things about this cruise line...
Thanks for your help..
Spankey