On the way to Alaska -- what is really going on with Regent?

[Travelcat2]

Had a Town Hall meeting with Regent execs. today (hope to have focus group on this cruise). The following is their statements (not mine) -- so, please don't blast me (at least not on this one:) ).

Plans for new ship will be submitted to Apollo's Board 9/2008.
The new ship will be 800 passengers (larger suites, more restaurants)
Each current ship will have major upgrades (ranging in cost of up to $17M per ship)
Coffee lounge currently being built on Voyager (the one on the Mariner is a huge hit).
There will probably be NO REGENT SHIP IN FRENCH POLYNESIA beyond 2009. (There are negotiations but it is unlikely)

The reason for so many "new builds" by many cruise lines is the aging of the "baby boomers". Many, many, many, will be turning sixty in the next 3-5 years.

As far as the Mariner? Suites a bit small (compared to other Regent ships). Service 5+. Food -- still under consideration -- only have had room service, Signatures and La Varanda. Condition of ship -- Excellent

Smooth seas, gorgeous weather. . . . life is good;)

[Cattravel10]

What is the menu like in Signatures? Was it good, so-so, very good? Thinking about booking that one for our first night June 18. Food still "under consideration". Hmmmm! Makes me wonder. Thanks for any info.

[larry1365]

Interested in specifics of planned upgrades to Voyager (in addition to coffee area). Will they be done in drydock? Believe it's scheduled for a drydock this fall pervious to next year's World Cruise. Can anyone confirm?

Thanks,

Larry

[canadagal]

Hi Jackie,
Thanks so much for the update. I hope you continue to get good weather and the rest of the trip for you is A1. I'm sorry to hear that the PG will not be around after 2009 In FP. I was hoping to maybe get in another cruise on her before she left but that doesn't look likely now. Count me in that boomer demographic. Keep your ears open for any more info please.....anything new about the World Cruise for next year.....maybe?
Pat

[Travelcat2]

The names of the executives are in my suite (don't have my laptop with me). There was a V.P. of revenue and itineraries, -- all Regent executives -- not Apollo (although they explained why they are so happy to have been bought out by Apollo. As a side note, I met the Director of West Coast Sales in a local (Bellingham) restaurant (gave me his card). Had a great conversation with him. He is also very positive about Apollo.

Signatures was not up to our expectations. A few hiccups on our first day (yesterday). We have a "focus group" on Tuesday. . . .

Specifics were not given of upgrades. They were not avoiding the question -- just no one asked the question. I asked about the PG as it is a big issue on CC.

Both world cruises for next year are on (big deal with Regent).

On a personal note, my husband is not happy with the size of the suites on the Mariner. It isn't about being in our suite that much . . . it's more about being able to get in and out of the closet, walking by each other in the bedroom, etc. We are either changing to a Penthouse C suite for our next Mariner cruise or will look at other options. . .

Service is better than we have experienced in the past. Employees seem very happy. While I am not familiar with the ship Song of Flower -- something like that -- top execs. of that "original" ship are now captains of Regent ships. Lots of loyalty. They know that there passengers become "sales" for the product. l

There was also a recent discussion about not having block parties on the Mariner. There will be one in about an hour. . . should be interesting.

It is nice being "Silver" level -- no charge for e-mails:-)''

Will post anything new (excuse typo's -- just did wine tasting).

[BILLP1]

I am trying to understand the closet and the suite problem.
I am large (not fat ) and my wife is a size 6 and the closet and the suite seemed to have room to navigate in.
In all my years reading the posts I have never heard this comment before.

[canadagal]

Jackie, that's the best perk of all......the free internet! I was so happy when we reached that level. The next level seems next to impossible but the free internet is nirvana. If they took that away.........well, I don't even want to contemplate it. I hear you about the size of the closets and manuevering space between certain areas in the room. It didn't bother my husband too much but I noticed it right away and that was one of my questions to myself...........can I spend 24 days like this? 7-14 days would be okay but a longer cruise......well I asked myself that question. To go larger, really is so much more expensive. I understand completely.....about the size and his concern. Can you ask a question of your room steward/stewardess for me please? Is there an egg foam mattress cover available for those that like softer beds? That's encouraging that the Director of Sales is upbeat about the new management. Sometimes it doesn't always go that way......so now you got connections.........hah! Should be interesting to hear about your block party.
Pat

[mrlevin]

I am probably in the minority in being glad that PG will be leaving the Regent fleet. It is not only built to a different standard, it is managed in a totally different way. From the Captain on down, the PG was the "cruise line," not Regent. There was very little cross of personnel between PG and the rest of the fleet. When we left, instead of inviting us to return to Regent, they invited us to return to PG. I don't think most of the crew (maybe including the Captain) could have told you what the other Regent ships were.

[Wendy The Wanderer]

Marc, I don't understand why all of that would make you glad the PG is leaving the fleet. That ship is unique, always has been. It's a unique destination too. Why do all the ships have to be the same, with the staff singing from the same song sheet?

[mrlevin]

Wendy, "glad" is the wrong word. I should have said that I am not "disappointed." Whether PG is managed by Regent or managed by some other cruise line; I don't think it will greatly impact the level of service and enjoyment of a PG cruise. There is so little synergy between the PG and the rest of the fleet that I don't think it makes a big difference whether Regent manages the ship or someone else.

I enjoyed my one PG cruise. Was the ship up to the level of comfort, service, and food on the other ships...no. Was the cruise a fantastic experience....absolutely. As you remember, when we had the SSS party, almost all attendees were from our group; that is so different than every one of my other Radisson/Regent cruises.

[Wendy The Wanderer]

Right Marc, I see what you mean. I actually like that about the PG.

[doc47]

We just finished Fort Lauderdale to SF on the Mariner and now have 70+ days. The trip was spectacular and we found that since the sale to Apollo, the Mariner was as great as ever with no major changes. John Barron as cruise director and right up there with Barry Hopkins. A couple of issues: the art auctions were terrible-boring, overpriced (5K-180K), and a constant hard sell about what great investments the works were.

A bigger issue: we tried to get a second Signitures reservation and we were told the room was completely sold out for 8 days. During that time, we saw lots of empty tables. I made a mini-stink and a table magically became available. I was also told that they are leaning toward only one trip through Sigs and Lats per suite per cruise.

[RMS Olympic]

I read more and more about passengers that cant get into specialty restaurants on cruise ships of various lines....
I think it almost sad that there was a time where the main dinng room was so good you didnt need a specialty restaurant.
Makes me wonder why you couldn't have a main room that is fed by different kitchens....
My only issue is having my meal brought to me complete...I miss the old days when they plated the vegetables at your table. The waiter brought you your meat or fish or fowl and then you chose what veggies you wanted and how much from a silver tray. Anyone remember Sitmar table service?
Having these special dining venues make me think that the overall product in the main restaurant can be down graded when it should be right up on top. Fortunately I have been happy with the main rooms on Regent....
Hope everyone gets their reservations as desired.

[cruiseyguy]

What happens to all of those "newbuilds" if the Boomers don't retire "on schedule" because of the economy?

[canadagal]

That's the big "if", cruiseyguy. I don't think there will be a problem though as there are lots of Europeans to fill the ships.
Pat

[LindaandJeff]

Anyone remember Sitmar table service?


Sure do remember Sitmar table service...I worked as cruise staff (which means I ate at guest tables) for almost 2 years. YUM! Table side ceasar salad ..."would you care for your salad to be made with anchovy paste or not, miss?" and other special touches....Last year about this time, I found a waiter on Princess who worked on Sitmar and when I introduced myself we had fabulous Sitmar style service every night! He only worked the dining room at dinner because he was the waiter to the captain for breakfast and lunch. The captain? Well, he was only a safety officer on Sitmar back in the 80's, who worked his way up the ranks to Captain on the Caribbean Princess and I believe has now been promoted again to Commodore of the Princess Fleet. Loved everything about Sitmar! Thanks for rekindling those memories! Also, why can't any ship with any line make pizza the way it used to be in the Sitmar Pizzeria? Sorry, that should be another thread ;)

[Wendy The Wanderer]

... Whether PG is managed by Regent or managed by some other cruise line; I don't think it will greatly impact the level of service and enjoyment of a PG cruise. There is so little synergy between the PG and the rest of the fleet that I don't think it makes a big difference whether Regent manages the ship or someone else.

... As you remember, when we had the SSS party, almost all attendees were from our group; that is so different than every one of my other Radisson/Regent cruises.

A couple of further comments, Marc.

1. You must remember that the Paul Gauguin is often someone's first cruise on Regent. So the PG has been, in some sense, an upselling point to Regent. This was true for us, for sure, and is quite common.

2. Our first SSS party was on the PG, and there were many savvy Regent cruisers--the gift winner that night had over 100 days (and that was in 2003.)

3. I've met a fair number of dining room staff on both Voyager and Navigator who I met originally on the PG. This includes the maitre'd, Franco. Then there's Hal Fraser, who bops around among the ships, but is now back on the PG.

[wripro]

RMS Olympic,

As I'm sure you're aware you can still get that kind of table service in the Grills on Cunard. Of course, you have to sail with 2600 other people to get it.

[Blue Wolf]

[quote=Anyone remember Sitmar table service?
quote]
Do we remember Sitmar? We inaugurated the Fairsky and traveled 3 more times on her. What a classy, fun line. Mr. Vlassok (sp?) had the right idea. We have many fine memories of that ship.

[Travelcat2]

Don't have much time at the moment (but are enjoying the free internet). Re: the PG -- everyone knew that it would eventually leave the fleet. I doubt if it has anything to do with Regent. They are usually the ones begging to extend the contract.

I'll ask about the egg crate things for the bed. As far as the suite size -- I was very surprised -- have not heard this before. We have already upgraded our next Mariner cruise to a Penthouse C. We are not large people -- but, we cannot walk past each other in the front of the bed.

I do love the ship -- it is in fantastic shape -- probably the best service we have ever had. I do feel, however, that space is not utilized well on the Mariner. La Varanda -- very small space for people to walk around the buffet. Other areas (like the lovely coffee room) is open and quite roomy. I'm using the computer outside of the coffee area (by the window) instead of inside the computer room. To me, this is the best area of the ship. JMO.

Retiring........ don't think boomers will retire that early. But, as you get older, you find more time to take longer vacations (kids out of the house, seniority at your place of employment). Boomers have a history of spending money -- it would take quite a disaster to stop this behavior (and hopefully it won't happen).

Regarding the extra restaurants. . . to us, it isn't that one is good and the other aren't. They have a different feel to them. Some people only dine at Compass Rose. We go from place to place. We are rarely hungry at lunch time so we go to La Varanda to have some small portions -- just pick and choose. I don't want to address food too much -- it is too subjective and always ends up with disagreements.

We take off from Astoria, WA in 1/2 hour -- need to go outside and check out the view.

[Cattravel10]

Thank you sooo much for your posts. Really happy you are enjoying yourselves and will look forward to each and every post. Really curious to know, how was the block party????? Also, I can understand you not wanting to comment on the food much, but if you could, which did you like better - Latitudes or Signatures?? If you care to post about that. Keep the info coming as it is very interesting!!

[JoAnne B]

70+ Days! What a luxury! I'm not envious...just wish I were aboard!

I came off my recent Navigator cruise without asking an important question. Perhaps you can field it for me.........who is the supplier of their new toiletries. I love the shampoo and conditioner (yes, an extra bottle of each climbed into my suitcase while I was asleep, but that's about gone). I know that's not a crucial question in the whole scheme of things, but it will be when the bottles are finally empty.

Cheers and good weather.
JoAnne B
Houston

[Cattravel10]

One last question. Do you know if Eduardo (bartender from Colombia) is on board. Has been with the Mariner for a few years or if Andy, also a bartender (good looking guy from Italy) is there?? If so, tell Andy to get ready to "cowboy up". Both so great!!!!! Andy will get the joke. Also, no need to comment on the specialty restaurants. I know, very subjective. I promise I won't bother you again. Enjoy your cruise!!!!!!!!

[shorton]

My wife and I drove from Portland to Astoria Sunday for tour and lunch aboard Mariner. An absolutely gorgeous ship. Wonderful meal. Our tour included a look at the lowest-priced suite. I didn't really notice tight quarters between the bed and the closet, but the very high step into the tub drew a lot of frowns from our group (travel agents and prospective clients). The word is that the "barrier" is being taken out in many rooms and replaced with a walk-in shower, which would be much safer. (All in all, a very nice room. I thought much more ornate than Carnival or HA.)

[doc47]

Hey Joanne:

This has been another change since the Apollo sale. The toiletries used to be Avada, but now are generic "Regent" brand. To be honest, this change is more of an issue for my wife than for me. I'm OK with a bar of Dial and a bottle of Head and Shoulders!

We were on the Mariner Oct/Nov 2007 when the sale was announced. Most of the changes are very subtle and really of no significance.

Bottom line is that both our recent Mariner trips score 9.8 out 10. My wife is more discriminating so she'd go about 9.5/10.

Speaking of the wife, she was VERY impressed with the fitness person, Bebi. She ran a very non-intimidating fitness center. So often they are young 20's and completely buff, but Bebi is at least mid 40's and not very buff, but very fit. The ladies loved her.

[Travelcat2]

Spoke with Stewardess -- yes, they provided it for our bed (immediately). Really. . . the service is amazing on this ship!

Block party was fun. One of the performers stopped by -- everyone really friendly.

The space between the front of the bed and the wall is tight -- the closet area is fine.

[NCCruzQueen]

Speaking of the wife, she was VERY impressed with the fitness person, Bebi. She ran a very non-intimidating fitness center. So often they are young 20's and completely buff, but Bebi is at least mid 40's and not very buff, but very fit. The ladies loved her.

Doc47, Bebi was on the Navigator in December and January. Though I didn't take any of her classes, she was very personable.

TC2, Thanks for your reports. Continue to enjoy your cruise.

[canadagal]

Spoke with Stewardess -- yes, they provided it for our bed (immediately). Really. . . the service is amazing on this ship!

Block party was fun. One of the performers stopped by -- everyone really friendly.

The space between the front of the bed and the wall is tight -- the closet area is fine.

Thanks Jackie! My husband found the mattress just fine but I would have liked something a little softer, especially for a longer cruise, so good to know that you were able to get an egg crate cover. I should have asked while onboard myself but was too lazy. I agree the space between the front of the bed is too tight and also hubby and I kept doing a dance right in front of the closet door beside the bed....around the vanity area and closet.
Pat

[canadagal]

Jackie, does your current cabin have the Shower stall only or the bathtub combination? If it's just the shower stall.......could you take a picture of it please. I've done a search on CC and can't find a picture.....nor anywhere else. I would like to see the difference between the two as we have always had the tub combination.
Thanks, Pat

[TedC]

My wife likes the tub and I like a shower. Neither of us had a problem but I can see where tub height could be a barrier for some.

What "caught my eye" was the large wall mirror behind the tub in our Mariner D suite. We know what we look like and don't need a stark reminder as we're about to bathe or shower!

Perhaps it's a subtle - or not so subtle - message to think how much we really want to consume at our next meal. By not adding to our "bottom line," may add to Regent's

[Travelcat2]

Why does this happen on Regent ship? The post just disappeared. Okay -- here is a short version.

Regent did discuss bath products -- will be making changes.
Regent execs. will not discuss most changes -- they want to keep them as surprises for now. Do know that new ship will have larger suites, more dining venues.
Latitudes is amazing (food, staff, etc.) Breaking my rule about not talking about food.

Mariner is smoothest ship we have sailed on to date.

We have a shower suite -- will take pictures -- to post after we get back. The mirror that makes people look fat is still there. Size does matter . . . . . .. having suites 50 sq. ft. less than Voyager. . . . takes some getting used to.

Dining with Mariner food and beverage manager this evening. . . . have a focus group tomorrow afternoon with Regent (V.P. or Manager?) in charge of loyalty programs. Although I feel their program is tops in the luxury class, I do have some suggestions. . . .

Oh --- did I mentioned that there are a LOT of French and European servers -- more than I have noticed in the past.

Above typo's are not my fault -- this keyboard is strange.

More tomorrow!

[Iamboatman]

Sounds like there are many improvements and that some of the things that irked me (inconsistent food and non-European waiters being two) are being addressed/put back the way they were. Good Stuff!!!:)

BTW, most cruise lines keep their improvements/changes close to the vest, so that is not unusual.

I can't resist this:D : Since when was France not part of Europe?;)

[jhp]

TC, suggest to them that they reinstate the policy of automatic 5% SSS discounts on EVERY cruise! That was a big take back, in my opinion, especially with the rise in pricing!

[ChatKat in Ca.]

They also took back the SSS Spa Treatment - the had a special package of a body scrub, facial and massage - the massage was 1/2 hour and you could bump it up to an hour but they no longer offer it - only for Silver and Above. Of course laundry was also changed for SSS Members.

Olivia - they raised the pricing more than 5% across the board. On the crossing they have over 500 SSS members out of 700 passengers. They don't need to attract us at the moment. They are already close to capacity without enticement! But let's keep the phone and internet as is...what would really be a benefit would be to expand the SSS program across to Oceania too.

Editing to add that they have also eliminated many of their lesser priced repositioning cruises. Very little presence in the Carribbean, Panama Canal etc. Now more Australia/NZ, South America and Asia

[Wendy The Wanderer]

I'm all for discounts and 2-fers. But that won't happen until the market softens. Then suddenly they will want us back. That's my thinking at least.

[RachelG]

You are right Wendy. As long as they can sell the cabins at a higher price, they aren't going to be interested in filling them with us at a lower price.
I just booked the 2010 Norway cruise, at very little discount. Our favorite suite were already booked. The agent talked with RSSC and apparently this cruise is filling up fast. So they are very unlikely to offer it at a higher discount. Granted, it is a unique cruise, which is why I bucked up and paid more than I usually would have.

[cruiseluv]

I wasn't aware that 2010 schedules were out! Are they published anywhere ?

[Island Cruiser]

I totally agree with Marc's take on the PG. It does well what it was designed to do. I understand it gets higher customer approval ratings than any of the other Regent ships. But it doesn't fit the Regent model. It is a bit of a let down if you are accustomed to other Regent ships. Yet Regent markets it as if it was within their model. The few negative reviews you find about the PG tend to be from folks who board expecting to experience Regent quality and find it missing in various respects. Pat

[Iamboatman]

I totally agree with Marc's take on the PG. It does well what it was designed to do. I understand it gets higher customer approval ratings than any of the other Regent ships. But it doesn't fit the Regent model. It is a bit of a let down if you are accustomed to other Regent ships. Yet Regent markets it as if it was within their model. The few negative reviews you find about the PG tend to be from folks who board expecting to experience Regent quality and find it missing in various respects. Pat

Well said! Consistency across the brand is very important.

Personally, I am more concerned that after Regent's involvement the product may be of a lesser quality, but you just never know what ship owners and cruise lines have in mind.

[Travelcat2]

You got me on that. . . . I try to remember that the U.K. is not considered to be part of Europe -- although Southern Ireland is -- as well as France and the rest of Europe.

When we boarded the Mariner on Friday, the pool was drained and was repainted and refilled by sailing time. Today (Tuesday), the balcony rails are being varnished.

According to food and beverage manager, La Varanda , Latitudes and the pool restaurant are in for big changes (to be completed by the time the Mariner leaves dry dock in January, 2009.

I will discuss SSS benefits at our focus group this afternoon. So far, it seems that many changes are in the priocess of being done. It must be challening to do with a fully loaded ship -- but they manage to make it look effortless - passengers are hapy -- ship does not "feel" crowded -- no lines to get into Compass Rose.

For those who are interested, I'll post what I learn this afternoon tomorrow. For those on the May 27th trip -- don't worry -- it's almost impossible to not like the ship and the service on The Regent Seven Seas Mariner:-)

[OrpingtonT]

You got me on that. . . . I try to remember that the U.K. is not considered to be part of Europe -- although Southern Ireland is -- as well as France and the rest of Europe.



Really?????

Is it possible you are confused with the fact that the UK has retained sterling (otherwise known as the British Pound) as the currency of the nation. Otherwise the UK is a full member of the European Union, just as France, the Republic of Ireland and " the rest of Europe"

[Wendy The Wanderer]

I wasn't aware that 2010 schedules were out! Are they published anywhere ?

Yeh, if there are 2010 scheds around I'd sure like to see them!

As for the Norwegian trip, I would love to do that, but the price is just a killer. I'm probably going to do the Hurtigruten instead.

[RachelG]

I wasn't aware that 2010 schedules were out! Are they published anywhere ?


Sorry, I am obviously operating in the wrong year. I meant next year, 2009!

[Travelcat2]

Really?????

Is it possible you are confused with the fact that the UK has retained sterling (otherwise known as the British Pound) as the currency of the nation. Otherwise the UK is a full member of the European Union, just as France, the Republic of Ireland and " the rest of Europe"

Sorry -- the post you referred to had to do with a question from Iamboatman. Of course, the UK has retained sterling...... AND iis a full member of the European Union. This "misunderstanding" had to do with a post I made that most people would not have misunderstood.

Having been on the Mariner for 4 nights and having met with management from both the Mariner and Regent, I think it's time for me to stop repeatedly challenging what those of us who choose Regent already know.

If you go with the supposition that both Silversea and Regent have inconsistent food. . . . and, all the other negative things posted on the Regent boards............. I strongly suggest you book with Seabourn.

I can no longer waste my time challenging facts. One fact, in case there is any interest, is that the PG is history. Accept it ........ or not. There is too much enjoyment on this cruise to be had to waste time on those who "wish the truth were different":( :( :( :( :( :(

[Wendy The Wanderer]

I hear you about the PG, but as someone else has said, twice in the past the PG has been "history", and someone has changed their mind in the interim. But this time perhaps it's the real thing.

[canadagal]

Thanks Jackie, I'll look forward to seeing the pics upon your return and after you are caught up of course. Enjoy the rest of your cruise,
Pat

[Hambagahle]

"I do love the ship -- it is in fantastic shape -- probably the best service we have ever had. I do feel, however, that space is not utilized well on the Mariner. La Varanda -- very small space for people to walk around the buffet. Other areas (like the lovely coffee room) is open and quite roomy. I'm using the computer outside of the coffee area (by the window) instead of inside the computer room. To me, this is the best area of the ship. JMO."

JMO - I don't see why at the next dry dock they don't take half (or more) of Stars Nightclub and enlarge both the coffee bar section and especially the computer area! Also close off the staircase to the Casino. I don't stay up very late, but have never seen Stars used much at all except for "private functions". We had such a one there in January - Circle of Interest on the Falklands. Our excellent lecture was marred by the noise coming from the Casino above. And this was at 3pm, mind you!! On our segment of the South American cruise getting a computer terminal was difficult most of the day, and finding a table to sit at in the coffee area was too!!

[Iamboatman]

I just read on another site (not a message board) that Regent said Mark Conroy when just speaking at "the UK Cruise Convention in Southampton, he said an announcement could be made as early a next month." concerning the new ship.

TC2, do you know if something changed from submitting the proposal to the Apollo board in September has been moved up to June? :confused: Can you find out.

BTW, although you last post sounded very frustrated, the changes and promises of improvements (seemingly significant ones at that) are great news. To me it sounds like the changes made a few years ago that some of us were not too happy about are being addressed quickly and that the top flight product may be returning.:)

Nothing is going to please everyone and I am sure Regent is focusing on how to differentiate itself from the other lux lines, so it is all very interesting.

[Jancruz]

TC2, do you know if something changed from submitting the proposal to the Apollo board in September has been moved up to June? :confused: Can you find out.

.

FYI the plans will not be submitted to the Apollo board at all..it will be submitted to Prestige Holdings.
Jancruz1

[caviargal]

Do you know when the upgrades are scheduled to commence? Were there any specific details as to what was being added/enhanced? And was there any specific about Navigator mentioned?

thanks!

[Iamboatman]

FYI the plans will not be submitted to the Apollo board at all..it will be submitted to Prestige Holdings.
Jancruz1

You are, of course, technically correct. However, substantively, it is really a distinction without a difference. Either way, I am wondering about the September vs. June submission.

[Jancruz]

Sorry Eric, there *IS* a dfference. Apollo's board is not the same as Prestige's board. Sure, there are two Apollo execs on the Prestige Board, but Apollo does not run Prestige.
jancruz1

[Iamboatman]

We can agree to disagree, OK? :) It is a bit off-topic anyway.

[gillianrose]

A couple of issues: the art auctions were terrible-boring, overpriced (5K-180K), and a constant hard sell about what great investments the works were.

Oh nooooo. I haven't taken a Regent cruise yet, but am very interested in several itineraries, and had hoped that the higher price point of Regent cruises would mean they wouldn't need to hold those awful art auctions at all.

[RachelG]

Don't worry. The art auctions apparently do exist, but it is very low key. We totally ignored them and were not bothered. We did walk through the pictures and make fun of them a couple of times (some were incredibly bizarre).

[Travelcat2]

First, we had no "signal" today (internet access). So, it's been a while since I've been online.

Re: SSS benefits. In the old days (my words -- not theirs) everyone was entitled to the 5% discount (if they were SSS members). This meant that people with 10 days, 20 days or 500 days received the same benefit. The "tiered" benefits seem more fair. Regent also does not want to have a 5% discount on sailings that typically sell out.

Eric, you're right -- I was frustrated yesterday. Most people are so satisfied with this product -- it just isn't my goal in life to be a Regent cheerleader. I work hard not to criticize other cruise lines. I may say that Silversea is more formal or Seabourn does not have balconies -- this isn't criticism -- just making some comparisons.

The PG -- from what I have heard in the past (and currently on board), it is not that Regent that wants to give up the PG. The negotiations have become more difficult each year. Wish I remembered the exact words -- it was something like ........ we are not confident that the Paul Gauguin will continue after the contract ends at the end of 2009".

Also (re: the PG) we sailed on her prior to the sale in 2004. It was one of our best cruises ever. The product simply is not what it was and, again, I am not comfortable speaking negatively if a cruise line. So, it is more comfortable for me to not discuss the PG.

Suite size ......... this is where my DH sounds like a spoiled brat. The Navigator and Voyager have such large suites. . . . . no one ever complains about the Mariner suites...... therefore, it was a surprise (especially to him) that the suites were "tight". The area in La Varanda is also "tight".

I believe that La Varanda, Latitudes and the pool grill will be changed during Mariner's dry dock in December (I mistakenly said it was January in an earlier post). They have completed 60 or 70 switch-outs from the too-small bathtub/showers to regular showers with two shower heads (one "rain" type). Railing were varnished on this cruise.

This seems to be an ongoing process. I believe I already said that Latitudes will become some sort of steak house. Also, think I said that the Voyager is currently having the wonderful coffee area installed.

Still have no clue about "Regent" branded products or the bartenders in on board. I truly feel that we are receiving the best service that we have ever experienced on Regent. No. ....... not everything is "perfect". . . however, we are having a great time and look forward to our next cruise.

Travelcat

[Friscorays]

Also (re: the PG) we sailed on her prior to the sale in 2004. It was one of our best cruises ever. The product simply is not what it was and, again, I am not comfortable speaking negatively if a cruise line. So, it is more comfortable for me to not discuss the PG.

Travelcat

It sound pretty negative to me so I think it would be helpful for you to be more specific so that individuals can decide if what you view as a negative would also be a negative for them.

I also really don't understand how you can so definitively make this statement about a ship that you haven't been on for four years. I'm not saying that you are wrong, but again think it would be useful for you to provide specifics. Otherwise, it seems like you are taking a swipe at the product without any cooberation.

John

[Iamboatman]

I believe I am correct in saying that what TC2 is referencing is other people's comments and her dissatisfaction with the reports.

I was not on the PG 4 years ago, but I was on 8 months ago. It was definitely one of the best cruises I have ever taken (and I have taken a lot) BUT it is definitely a different product than the other Regent ships. For example, there are acceptable cabins (not suites), the bathrooms are very acceptable and have tubs (but they are not marble with large square footage) and producing food of similar types and standards are very difficult being based in the middle of the South Pacific in a ship designed for short term cruising. There are other things such as towels, some TVs, etc. that also lag behind the other ships. Entertainment is also different. I could go on, but you get the picture.

In short, it is an excellent experience (and for me even better than on the other present ships), but inconsistent with the other ships.

Also, the negotiations last time kind of came down to the wire. There were many unhappy people both passengers and crew as the end of the PG as a Regent product seems inevitable. However, in the end Regent was able to secure two more years, but let it be known that it might well be the last two. It seems like deja vu all over again.

[Island Cruiser]

Guess I have a different take on the issue of negative comments. When I pull up a post, I hope it will be interesting, informative and helpful. Those criteria can apply to posts that are positive, negative, or a mix of the two. And I think most cruise experiences are a combination of the two. No cruise line is perfect. Cruise passengers differ from one another and will have a different take on a particular cruise experience. I want to read both the positive and negative and believe I am quite capable of differentiating between well supported claims, both positive and negative, and those that may be a bit off the wall. Tell me what you think and I'm usually a happy reader. The post I hate to see: "Ditto!"

With respect to the PG, I believe she is the best way to experience French Polynesia and recommend her consistently but with the qualifications. I was on board her for 14 days three years ago with number of other PG repeaters. All agreed that the food quality aboard had diminished from her earlier "glory days." Since then, she has added cabins at the expense of both public and crew space. In short, she ain't what she used to be. The ship is plain Jane. The main bar is too small if you have an active bar crowd on board. The standard cabins are very nice but small. She still does what she does very well but, IMO, with the exception of the quality of the crew doesn't meet the standards of a "luxury cruise ship." Pat

[JTor]

Hi TC2,
It sounds like you are on a world cruise, or at least a segment (70+ days, wow). I would really appreciate your advice. We are a couple in our late 30's/early 40's planning an academic sabbatical year. One option is to spend part of the time on a world cruise. We do have work to do (mostly writing), but my idea would be to bring along the laptops and work for a couple of hours each day. However, we have a few questions:
1) I understand most world cruisers tend to be older - will we feel very out of place or uncomfortable?
2) I'm assuming a longer cruise is less structured than the 1-2 week itineraries I've done - is this right? do you think it is realistic to get some work done in that environment?
3) How important is it to be on a "whole" world cruise? Are people doing only a segment treated like second class, or like "new kids" not welcomed by social groups? If we did a segment is it best to do the first one?
4) has anyone on your sailing developed "cabin fever"? we're a bit worried we may feel shut in or be too inactive if we are on a ship for a month or more
Thanks very much for any advice you can give:)

[Iamboatman]

Hi TC2,
It sounds like you are on a world cruise, or at least a segment (70+ days, wow). I would really appreciate your advice. We are a couple in our late 30's/early 40's planning an academic sabbatical year. One option is to spend part of the time on a world cruise. We do have work to do (mostly writing), but my idea would be to bring along the laptops and work for a couple of hours each day. However, we have a few questions:
1) I understand most world cruisers tend to be older - will we feel very out of place or uncomfortable?
2) I'm assuming a longer cruise is less structured than the 1-2 week itineraries I've done - is this right? do you think it is realistic to get some work done in that environment?
3) How important is it to be on a "whole" world cruise? Are people doing only a segment treated like second class, or like "new kids" not welcomed by social groups? If we did a segment is it best to do the first one?
4) has anyone on your sailing developed "cabin fever"? we're a bit worried we may feel shut in or be too inactive if we are on a ship for a month or more
Thanks very much for any advice you can give:)

Actually TC2 is only on a short cruise of a week, I think.

As for your questions:

1. World cruiser are substantially older...almost without exception. That is not to say it will necessarily be a parade of wheelchairs, but 50's are considered the youngsters. This is true on most lines...simply because most younger people do not have the free time and/or money.

2. I work on my cruises. With internet, international mobile phones and satellite phones it can be done with some efficiency. You just need to be prepared for intermittent service, much slower internet speeds, etc. I, for example, take my personal satellite phone with me and am not opposed (on longer trips only) to finding an internet café near the port to do some work which requires a faster connection. It does compromise a port here or there, but when you gotta work, you gotta work.

3. There is, notably - though not exclusively - on Regent, a definite segregation between those on the full World Cruise and "Seggies". Some find it offensively cliquish, others bothersome, others irrelevant and yet others find a way to break through the barrier.

4. Cabin fever is very difficult to achieve when you have a wonderful views and new ports on such a regular basis. But everyone is different. While I would love to spend 2 weeks at sea with no ports, others find 3 days at sea too much to even contemplate.

Hope this helps.

[Travelcat2]

Regarding the last post -- this is not part of a world cruise -- it's actually a repositioning cruise -- taking the Mariner to Alaska for the summer. You would probably get better information if you started a new thread with the subject of segments.

I have spoken with many people regarding the "age" differences. I am not seeing any issues. Groups of people in the lounges have older and younger guests chatting. It probably depends if you prefer at atmosphere with younger people. It would different if this cruise had a lot of children on it -- older people, younger people, children with little to do.

Correction to a previous post. The day before our cruise, I met the West Coast Sales Director for Oceania -- not Regent. We had a long conversation -- at the end, I felt much more positive about the new ownership (and yes -- Oceania and Regent will remain separate).

I have not heard anyone make reference to "Prestige" -- When I made the statement that Regent will take the plans for the new ship to the board in September, I put in the word "Apollo". When Regent execs. talk about being purchased, they consistently state "by Apollo". This is much too technical for me -- to early in the morning;)

Island Cruiser -- my reviews on the Voyager and Navigator did point out both positive and negative. I don't to sugar coat things -- still, the fact that we had a really bad experience with food on the Navigator could have been taken completely out of context (if someone didn't read the next paragraph which explained that the head chef left the ship suddenly).

This is a 11 night cruise -- the longest we have done to date. After the first five days, time seemed irrelavent. I am no longer concerned about the 24 night cruise we have booked (however, we will be in a larger suite).

There was a question about the coffee area on the Voyager. One of the executives made it sound like it was being done very soon. We do not have access to the Regent executives any longer -- we now just talk with staff (Cruise Consultant, Cruise Director, etc.)

The PG changes happened in 2005. Service, food, etc. went down dramatically in early 2005. It was soon corrected but did not return to what it was in the good old days. The level of service on the PG was amazing -- the food -- cooked to perfection. The way I see it, new cruisers to Regent (or those that cruised mass-market lines) find the PG to be perfect. If you make comparisons to the Voyager, Mariner or Navigator, you will generally find that it is just not up the standards of the other ships. Being in one of the most beautiful parts of the world. . . . still think it's a great ship (based on current reviews).

The scenes outside are just too beautiful (sunny skies, snow-capped mountains) -- think I should get some fresh air. I'll continue posting as long as you all want to hear about it.

[Iamboatman]

Keep posting!

I would note a bit of...'er, humm...irony: You are on the Regent Mariner cruising with the west coast sales director for Oceania who is insisting the brands will remain separate.

As for Apollo vs. Prestige, I really don't know anyone in the industry who considers ownership to be anything other than Apollo. Prestige Holdings is just that...a holding company; a way to segregate assets.

[TedC]

Travelcat,

We enjoy your posts very much and appreciate the time and effort it takes to share your journey and information with us.

Thank you and have a wonderful cruise!

[Wendy The Wanderer]

The PG changes happened in 2005. Service, food, etc. went down dramatically in early 2005. It was soon corrected but did not return to what it was in the good old days. The level of service on the PG was amazing -- the food -- cooked to perfection. The way I see it, new cruisers to Regent (or those that cruised mass-market lines) find the PG to be perfect. If you make comparisons to the Voyager, Mariner or Navigator, you will generally find that it is just not up the standards of the other ships. Being in one of the most beautiful parts of the world. . . . still think it's a great ship (based on current reviews).

Ah, the "good old days" on our first Paul Gauguin cruise (in 2000). It set the standard for us, and those standards have not ever been exceeded, not on 2 trips on Voyager, on Diamond, or Navigator. Or the PG itself I might add, although we still love the ship. You're right, it's a stupendous location, and still a nice ship.

[Jancruz]

Correction to a previous post. The day before our cruise, I met the West Coast Sales Director for Oceania -- not Regent. We had a long conversation -- at the end, I felt much more positive about the new ownership (and yes -- Oceania and Regent will remain separate).

Interesting as there is no West Coast Sales Director for Oceania..do you have a name?
Jancruz1

[Cattravel10]

Hi TC2 - Well I broke my promise by not bothering you with anymore ?'s but wondering if you could please let me know how you liked the Captain's Farewell Party. Of course your post may not be til you get home. We thoroughly enjoyed the last two on the Mariner. There are really some talented people aboard. Counting down to June 18. Love your posts!!!!!!!!!!!

[LOVE@CRUISE]

We did Regent World Cruise Segments 2 and 3 this year. Auckland to Shanghai, 30 days on the Vioyager. It was incredible, and we had never cruised longer than 14 days previously. This was our fourth sailing on Regent, and the age group was much older this time. However, the age of the segment traveller was considerably younger than those (over 300 of them) who were on the entire journey.)
Service was superb and we were not treated any differently than the world cruisers. However, they were given the priority reservations for the alternative dining rooms, so we found it a bit harder to get into Signatures and Latitudes. WE LOVED lATITUDES, WE FELT THAT SIGNATURES WAS NOT NEARLY AS GOOD AS EXPECTED.................we personally felt that Compass Rose and Verandah were better than either anyway! Over 30 days, we should have been anle to get more than 2 reservations to these restaurants, but Regent can and will only guarantee one reservation to each per segment.
We never got bored, and there were lots of sea days. We too had to work on our laptops, and we read some great books. The trip was majical; rough seas and all, which is very typical for early in the calendar year.
You will be perhaps the youngest aboard; we are in our late 50's. But you will still have a wonderful time and will enjoy every minute!

[Iamboatman]

Correction to a previous post. The day before our cruise, I met the West Coast Sales Director for Oceania -- not Regent. We had a long conversation -- at the end, I felt much more positive about the new ownership (and yes -- Oceania and Regent will remain separate).

Interesting as there is no West Coast Sales Director for Oceania..do you have a name?
Jancruz1

This kind of stuff gets me crazy.:( Information is good, but only if it is good information.

[Travelcat2]

The Regent brand shampoo is manufactured by: Marietta Corp., Cortland, NY 13045 (never heard of them.... have you?):confused:

The person we met in a hotel lounge in Bellingham - - hmmmm, when I write these things, I am not in our suite -- think it's a hassle to take our laptop. Sooooooo, some minute details might be off. I also did not take the business card of the Oceania executive with me on my vacation! He may be Western Regional Director -- he has a "different" first name than I have heard of. Unfortunately, I do not feel it would be appropriate to name him on a board. If anyone chooses to question the fact that we met over a drink and discussed Regent and Oceania -- that is no problem either. Jancruz, I'm sure you would have no difficulty looking it up as you are a TA.

Agree with many comments about the use of space on the Mariner. No one is in Stars Lounge. They are redoing La Veranda. (As well as changing Latitudes -- think "Outback"). I've mentioned previously that I would rather not talk about food -- too subjective. However, we enjoy Latitudes very much and will miss it.

Could not do Tracy Arm today -- too much ice. Did Endicott (probably misspelled) instead. Really beautiful glacier. I am amazed at how the Mariner (and Voyager) can do those u-turns (and in the case of the Mariner, miss all the ice cubes -- aka "groaners" or small icebergs).

Will try to keep posting -- have had a few issues of losing the signal.

[Wendy The Wanderer]

Wow, small icebergs--had not thought of that for a May trip!

I've always wondered about Stars Lounge on Voyager as well--it gets used for private functions, and as a waiting room when disembarking. And I guess as a late-night disco. Not really a very useful space, in my opinion.

Interested in what they'll do with Latitudes--would love to try Mariner some day.

[canadagal]

Great reports TC, I looked up the Marietta Corp and link is below:
http://www.mariettacorp.com/ Says they are worldwide suppliers to the hotel industry and contract manufacturers. I'm so happy to hear that Regent will be changing the bath products later on as I'm not a fan of their brand.
The Stars Nightclub was always busy on our March Caribbean cruise.....maybe it has to do with the itinerary. Keep posting.....I'm enjoying it!
Pat

[Joanandjoe]

Agree with many comments about the use of space on the Mariner. No one is in Stars Lounge. They are redoing La Veranda. (As well as changing Latitudes -- think "Outback"). I've mentioned previously that I would rather not talk about food -- too subjective. However, we enjoy Latitudes very much and will miss it.

Could not do Tracy Arm today -- too much ice. Did Endicott (probably misspelled) instead. Really beautiful glacier. I am amazed at how the Mariner (and Voyager) can do those u-turns (and in the case of the Mariner, miss all the ice cubes -- aka "groaners" or small icebergs).

Will try to keep posting -- have had a few issues of losing the signal.

It's a pity that there was too much ice for Tracy Arm. We're signed up for the catamaran next week, and we would hate to miss it. Maybe things will clear up.

Replacing "Asian fusion", one of our favorite cuisines, with a steak house, one of our least favorite cuisines, would not be an improvement for us. I guess we'll have to enjoy Latitudes while we can.

Have a terrific rest of the cruise. We'll both be in Vancouver on Tuesday, but it's unlikely that our paths will cross as you get off, and we get on, the Mariner.

[Jancruz]

"Jancruz, I'm sure you would have no difficulty looking it up as you are a TA."


If his name starts with an L, I know him
Jancruz1

[regent traveller]

Please don't turn Latitudes into a steak house. On part of the World Cruise La Veranda was turned into a steak house and I don't think it was that full. A steak is steak and most of us have great steak restaurants were we live. How about turning Latitudes into a regional restaurant where the chef can take advantage of local food stuffs? One of the things I miss when cruising is exploring more local foods. For passengers that are less food adventuresome they still have Compass Rose where I' sure they could get a steak every night if requested.

[PaulaJK]

I may be a bit confused.....but didn't Verandah's rotations include its being a steakhouse or Italian steakhouse?

re: Latitudes---- I,too, would enjoy a changing menu which captured local/regional cuisine.

[Iamboatman]

"Jancruz, I'm sure you would have no difficulty looking it up as you are a TA."


If his name starts with an L, I know him
Jancruz1

If it is Mr. L, what is his position? I am confused.:confused:

[Jancruz]

If it is Mr. L, what is his position? I am confused.:confused:

He is a sales rep for Oceania.
Jancruz1

[Wendy The Wanderer]

I agree that some local cuisine would be a step up. That's one of the things I love about the Paul Gauguin, and oen of the things I was disappointed about when I first went on another Regent ship. The chef on our European Voyager trip did some local shopping, and that was very nice, but it was a spotlight on food & wine cruise. On our other non-PG trips, there has been very little local cuisine or produce.

[Travelcat2]

"Jancruz, I'm sure you would have no difficulty looking it up as you are a TA."


If his name starts with an L, I know him
Jancruz1

You know him -- nice man -- just overheard our conversation regarding our cruise the following day. ;)

[Travelcat2]

La Varanda is currently an Alaskan Grill restaurant. Latitudes remains the same (at least until dry dock). Stars smells like a Las Vegas casino -- hope no one is forced to be there for any length of time.

Don't worry about Tracy Arm next week on a catamaran -- there should be no problem. The Mariner is just a bit large and they did want to take the risk. Have your TA forward suggestions to Regent. Regent seems to be having their executives on many recent cruises -- they want to hear from their customers!

Captain's Farewell dinner -- will have to remember to report on this.

Another thread talks about posting only positive items regarding cruises. As my previous reviews can attest, I do not do that. However, blasting a cruise line for a misstep or two isn't fair either. There are a large group of people on next week's Mariner cruise that want to know as much as possible from passengers on this week's cruise. I repeat daily that the service is over the top in terms of perfection. Not just my opinion, all passengers we have spoken to have the same opinion.

Entertainment is a bit off -- so we don't go there. It may be different next week. . . not a big deal. Not everything is perfect -- but nothing is bad enough to write about -- just some blips. The fact that we are meeting with Regent and the staff of Mariner makes me feel that next week just may be perfect.

A group of us are dining with the Cruise Director and Assistant Cruise Director. If I learn anything more -- I'll be back.

Almost forgot -- Skagway is a fun little town -- great walking (and shopping). The weather is almost too warm (in the sun) 54 degrees -- clear skies (no ice cubes in the water:-) Not necessarily looking forward to Juneau -- 4 cruise ships in port at the same time.

[Iamboatman]

While in Juneau stop in the Red Dog Saloon for a drink. It is hokey, but fun.

[Cattravel10]

Hi again TC2 - It's actually the Captain's Farewell Party (not dinner) which takes place in the Constellation Theatre and is put on by the crew members. Fantastic!!! Takes place I believe at 6:00 p.m. Just curious what you thought of it.

[BILLP1]

Sounds like it will be easy to get eveyome to agree on the type of food to be served in Lattitudes.

[canadagal]

Hi again TC2 - It's actually the Captain's Farewell Party (not dinner) which takes place in the Constellation Theatre and is put on by the crew members. Fantastic!!! Takes place I believe at 6:00 p.m. Just curious what you thought of it.

Are you referring to the "Krewe Kapers". I was blown away by the talent of the crew on this last night farewell on our March/08 Mariner cruise. They have so many talented performers. I really enjoyed this crew show and kudos to them all.........they could give American Idol a run for the money.
Pat

[Cattravel10]

Yes - it is the Krew Kapers. Wonderful isn't it!!!!! Surely not to be missed!!!!!!!!!!!!

[Cattravel10]

BTW - Was the song sung(sp?) "To Dream the Impossible Dream". It was sung by a Phillipino guy and the song just sent shivers thru my spine. It was a WOW moment!!!

[Travelcat2]

While in Juneau stop in the Red Dog Saloon for a drink. It is hokey, but fun.

We do plan on visiting the Red Dog Saloon!

Our only "problem" with this cruise is the weather. We packed for an Alaskan cruise and it was 77 degrees in Skagway today -- similiar temperatures predicted for tomorrow (a great opportunity to shop).

[doc47]

TC2-

If you dine with Handre, the asst. cruise director, tell him Steve and Cynthia from the Panama cruise send their best!

[OrpingtonT]

BTW - Was the song sung(sp?) "To Dream the Impossible Dream". It was sung by a Phillipino guy and the song just sent shivers thru my spine. It was a WOW moment!!!

I agree. A senior waiter by the name of Roy performs this so well, and he appreciates cruisers telling him so!

[Travelcat2]

I'm looking forward to the night of entertainment that you described. Sounds really nice.

Will say hi to the asst. cruise director this evening (just printed the post so I'll remember).

We ate at Latitudes for their new menu last night. Still perfection -- so yummy. The staff remembered us from the first time and made us feel especially welcome.

A few of you have wanted to know if anything was negative. . . . well, this isn't exactly negative . . . however, in the morning, La Veranda staff seem a bit tired -- slow to remove plates from the table. The quality of the food is fine. La Veranda is not our favorite venue for lunch on either the Mariner or Voyager -- can't put my finger on why.

Juneau is beautiful -- we are anchored just across the street from The Red Dog Saloon. Really a fun place to go -- look around, etc. If we were thirsty, we would have had something to drink. Sea planes are landing and taking off right next to the ship (port side) -- beautiful sight.

After reading about "ulu" knives, we ended up getting one. The talk at the shop was that it will be confiscated when we got on board and returned at the end of the cruise. The Carnival Spirit is docked near us -- they do not allow them on the ship at all (according to the storekeeper, this is the first time in 37 years that this has happened) Just thought it was endeding.

Time for lunch (Compass Rose) ...

Cheers

[JoAnne B]

Thanks TC. I absolutely love the new shampoo and conditioner, but probably won't be able to buy any direct if the company only supplies hotels, etc. That won't stop me from trying though! Since I'm not booked on another Regent cruise until the spring 09 crossing, I may have to make do. For me it is a real improvement over the highly scented product they used in the past.

JoAnne B
Houston

[Travelcat2]

Lots of things going on.... don't know where to start. First, I sent Assistant Cruise Director Handre Potieter best wishes from Steve and Cynthia -- he said that he "loved you guys".

Weather in Juneau, an increditible 80.6 degrees. For those traveling next week-- take some summer clothes -- just in case.

Observation: the dress code on board has been challenged a bit this week. Lots of jeans on "country club casual" days. Tonight was "formal" (not fun in 80 degree heat:( ). In the Observation Lounge at 6:30 p.m. there were many people in golf shirts, shorts, etc. In the Mariner Bar -- outside of Compass Rose only people dressed extremely casual, ended up leaving to dine elsewhere (probably La Veranda) Those who wore a tux or dark suit was fine -- also a few men wearing black/blue jackets with tan trousers. It was great fun watching the people stream into Compass Rose -- rather like a parade. Everyone looked great -- even though many tuxedo's haven't fit the person in years -- many styles may have been from the 1950 -- it was looking at their faces -- how proud and happy they were. That's what really counted.

Okay -- finally, the PG. At the Town Meeting it was stated that negotiations were under way with the owners of PG but it was unlikely that they would continue under contract beyond 2009. At last night's dinner, the Cruise Director and Asst. Cruise Director said that Regent is attempting to purchase the PG -- even have plans ready to put her in drydock (and hopefully make her look like a Regent ship again. Keep in mind that both statements made this week were from Regent employees -- neither, however, can be verified. This just gives hope to the many of us who do not want to see the PG leave:(

The Mariner staff is preparing for a full ship all summer -- around 100 children per sailing. Children apparently love the events/excursions planned for them. They dine in 1/2 of La Veranda and have things such as pizza and hamburger buffets set up for them.

Hope the weather stays like this for a while -- not a drop of rain -- full sun -- seas as smooth as glass.

Cheers.

[canadagal]

TC2, thanks for posting the name of the Assistant Cruise Director Handre Potieter. I thought this gentlemen was a wonderful asset to Regent and I forgot his name. He really is a caring gentleman that you can see all over the ship and very approachable as we discovered on our March cruise and I have nothing but praise for the fellow. The CD on our cruise was good but the assistant CD was very, very good and was much more visable and for that I give him top marks. He never passed us by without a smile and asking how we were enjoying the day and engaging us in a conversation. I can't say the same about the CD.
I don't know if you have been able to keep up with all of the posts both on CC and the other board but there has been postings about how segment cruisers are treated differently then World Cruisers on the world cruises. I'm sorry that I didn't bring this to your attention earlier when there were Town Hall meetings going on so that perhaps you could have put forth concerns of pax that are segment cruisers and how Regent will possibly deal with these conflicts in the future. The feeling is that World Cruisers get preferential treatment to the detriment of the segment cruisers. I don't know how Regent can fix this perception but it does exist for some past segment cruisers and I for one don't doubt their experience and it does give me and others cause for concern.
Pat

[Island Cruiser]

We read the world cruise logs avidly. Love them. We've decided we'd be really hesitant about booking a WC segment. It's not that the crew sets out to treat segment passengers differently. I'm sure they don't. Or that the WC passengers intend to do so. They don't. But the crew and worldies are together and in close contact for more than three months. There is a bonding there and a level of familiarity there that can't happen to any similar degree with the seggies. The sociology with worldies differs from seggies. (You even see this a bit with Regent regulars like us and passengers who are new to Regent.!) Then there are all the worldie special events. They occupy reserved space and command extra attention from the crew. The worldies, at least some of them, adopt "their tables" in Compass Rose and "their waiters." The cumulative effect of all of this has to make a difference, one that is annoying to some seggies and little importance to others. I don't think it would matter a lot to us. But if we could find a roughly equivalent segment on a Silversea ship that was not on a world cruise, we'd pick that without hesitation in lieu of a Regent WC segment. Pat

[Travelcat2]

We are now at sea and looking at the end of our cruise -- Tuesday, May 27th. There are no more meetings going on. However, after having several sea days on the Mariner, we are rethinking the "segment" of Ring of Fire. PLEASE (yes, I'm yelling) do not take this as any negative statement of the Mariner. This is a wonderful ship -- incredible service, etc. Just don't think we can do that many sea days.

The Captain is great -- he always begins announcements with "Hello, it's me"....... many of us call him "Captain Smee".

After this cruise, we will look more into the "segment" mentalilty. We are on board with a fairly large group. They have booked up Latitudes twice. . . . don't think this is particularly fair.

Still going through heat wave. . . 85 degrees in Ketchikan today. Had to purchase a t-shirt -- way too hot. Friends went on excursions (by sea and air) that ended with a crab feed. Excellent reviews. Since we live in WA, we get all of the seafood we need (fishermen sell it on the docks).

Really hope that those of you on the Alaska cruise (May 27th) have a great time. I'll report back on tomorrow's crew show, disembarkation, etc. Then, finally, I can close out this thread. Thank you, Host Dan and CC;) , for allowing this rambling to go on for so long

[HappyCruiser44]

TC2 -

Loved your reports. Thank you.

hc44

[canadagal]

Jackie, I don't read your remarks at all as a reflection on the Mariner and we too question ourselves about all those sea days as well as a few other things on the Ring segment. Enjoy the rest of your cruise and don't worry about next year for now. Final payment is not until this fall and there is plenty of time to reflect on everything. You are going to love the Krew Kapers! Let us know if the solo song is "the impossible dream" that the other poster asked about. I think it was but couldn't remember for sure. That fellow sure could belt out a song though and the head gal of housekeeping has a terrific voice too. The Mariner crew really are great! It was one of my fave shows on the Mariner.
Pat

[Wendy The Wanderer]

I'm interested in hearing more about your reluctance concerning sea days.

Is it something specifically to do with Mariner? The cabin size? Lack of public space? Stability? What would differ between Voyager and Mariner for a typical crossing, do you think? I've done sea days on Voyager and it was very nice, but only 1.5 at most at a time.

I've looked longingly at several segments of the Ring of Fire and thought that if they did that route again in 2010, we might go for it. Haven't been on Mariner, and haven't done a crossing, so I'm wondering. It has 5 sea days, but scattered between ports. The route you guys are booked on is basically a Pacific crossing, with some islands in the middle--presumably mild weather.

I also have 2 and then 1 sea day on my upcoming PG Marquesas trip, but of course that's in a tropical sea.

[canadagal]

Wendy, below is the segment itinerary that both TC2 and I happen to be booked on.
I like sea days but not 9 days in a row.....which could happen if the ship can't tender into Easter Island. I've done a search on several boards for all various cruiselines and only a percentage......less then half ever make it on shore at Easter Island due to rough sea conditions. Most make it onto Robinson Crusoe Island but if you count the days after Robinson Crusoe Island and if you can't make landing at Easter Island it's a long stretch at sea until you hit Papeete. The ship makes a brief stop off shore of Pitcairn in between but the Pitcairn Islanders come out to the ship ......no one can actually go onshore at least not yet.....I read that the UK goverment has plans for a breakwater around Bounty Bay jetty that will then allow cruiseship tenders to enter safely and disembark pax but that's not going to be built until at least 2009 if even by then. I have fears of getting cabin fever if we were at sea for 9 days straight and I couldn't even imagine if we missed the stop at Robinson Crusoe either as that would be a straight non stop cruise from Valparaiso Chile to Papeete......11 days. Just things to really think about and contemplate as they could possibly happen.
Pat


Feb 28 Saturday Valparaiso (for Santiago), Chile 23:00
Mar 1 Sunday At Sea
Mar 2 Monday Robinson Crusoe Island, Chile 08:00 14:00
Mar 3 Tuesday At Sea
Mar 4 Wednesday At Sea
Mar 5 Thursday At Sea
Mar 6 Friday Easter Island, Chile 08:00 19:00
Mar 7 Saturday At Sea
Mar 8 Sunday At Sea
Mar 9 Monday Pitcairn Island, Pitcairn Island 08:00 15:00
Mar 10 Tuesday At Sea
Mar 11 Wednesday At Sea
Mar 12 Thursday Papeete, Tahiti, French Polynesia 08:00
Mar 13 Friday Papeete, Tahiti, French Polynesia 06:00
Mar 13 Friday Moorea, French Polynesia 08:00 18:00
Mar 14 Saturday Bora Bora, French Polynesia 08:00 18:00
Mar 15 Sunday At Sea
Mar 16 Monday Rarotonga, Cook Islands 08:00 16:00
Mar 17 Tuesday At Sea
Mar 19 Thursday At Sea
Mar 20 Friday At Sea
Mar 21 Saturday Auckland, New Zealand 08:00 22:00
Mar 22 Sunday Bay of Islands, New Zealand 07:00 16:00
Mar 23 Monday At Sea
Mar 24 Tuesday At Sea
Mar 25 Wednesday Sydney, Australia Disembarks

[ChatKat in Ca.]

The Mariner was doing the Panama Canal and that itinerary had 5 sea days when I did that cruise. I think it's a better ship for sea days than Voyager because of it's deck 5 Promenade layout. While the rooms are barely smaller than Voyager, I think that it's my favorite ship.

There are more activities planned on Sea Days and for me, they fly by. Wendy on the Monte Carlo to Dover itinerary, we had 4 sea days, I think but of course the Cordon Bleu Course entertained us.

[Host Dan]

Thanks TC2 for your insight while cruising Regent! A very infomative and fun read! :D

Host Dan

[hvsteve1]

I just logged on after being away on business for the past five days, so here are comments on some of what has been posted the past week or so.

I work for a hospitality company and, the last year or so, have become a "road warrior", staying as many as four or five nights a week in various properties, ours and competitors. Let me answer the question on toiletries. You may not have noticed but, when Raddison/Regent changed toiletries the last time, they were still provided by Marrietta. This company seems to provide toiletries to the industry on all levels. There are different brand names and levels of quality, but they all come from the same place. The Aveda was from them and the new toiletires are also theirs. It's just a matter of the client sitting down with them and deciding what quality level and what famous brand, if any, is going to be on the bottle and how fancy the container (which probably costs more than the contents) will be.

Having cruised once and deciding it was not for us until trying RSSC years later, I always find it interesting to read comments from cruisers whose bathrooms are the size of cabins on some other ships complain about how difficult it is to move around in only 350 square feet:p . Some may say we're spoiled but I say we're discriminating. BTW, I was in one of the big hotels this week where Cunard had a hospitality table in the lobby for those arriving to sail on one of their megaships. I asked the lady which ship was in and she asked me what cruise line I use. I think she expected Princess or Carnival, which would have probably led to a question about why don't I try Cunard. When I said "Regent", I got kind of a muted reception.

As to favorite ships, I favor Voyager for suites, but still like Mariner for common areas, especially that prominade deck with direct access to the Observation Lounge. I canot envision seing Alaska as well on the outside decks of Voyager or Navigator.

[Travelcat2]

Thanks to those of you who have asked questions, posted, etc. on this thread. I apologize for the fact that I did not find out the names of the bartenders. My last comments (hopefully) will be after tonight's Captain's party at 6:30 p.m. (Pacific Daylight Savings time)

First, a major complaint (for those that think I'm a Regent cheerleader:-) The art auctions are over the top. This has not been the case in the past. Art is "in your face" when you go to Latitudes or Compass Rose. While we appreciate art -- we are on vacation. This type of approach is, from what I have read, is typical of mainstream cruiselines. Get a grip you guys.

I believe I have mentioned that sea days are a bit dull. Other posters find sea days glorious. While on the Navigator last year, there were so many activities to choose from -- not the case on this voyage. However, it occurs to me that activities are not "driven" by the ship -- but, rather, the staff.

I'll try to state this in the way I mean it (fortunately -- or not -- we had our third wine tasting at 10:45 a.m. this morning). Will continue post -- our connection is in and out.

[Travelcat2]

I think we are currently in the middle of no where. . . signal going in and out.

On this cruise is the Cruise Director from our Baltic Cruise in August, 2007 (Bryan). . . . also the Cruise Consultant from our Navigator cruise last year. Apparently, according to Bryan Townsend, Cruise Director, they are on 4 1/2 month contracts. This obvioiusly means that I could be on board this ship in October and find totally different staff. This isn't a problem -- just something to consider. (Actually, I'll be on the Voyager in October)

Right now, the sexiest man alive and greatest Cruise Director in the world (IMHO) is John Byron. Hope I got his name correct. He left the Mariner in San Francisco (last week) and will return for the Ring of Fire (Mariner). Please do not think that we do not enjoy Bryan -- he's great. John, on the other hand, has so many activities going on at once, you simply don't know which one to do.

I will do my final post later this evening. This has been a wonderful cruise. People can pick it apart if they wish. No, it wasn't perfect. Would I do it again? Probably not -- I live in an area lush with trees, snow-capped mountains and offshore islands.

The Mariner is gorgeous (yeah -- it needs a little face lift -- however, if I were looking at 3 months of children enjoying themselves on board -- I wouldn't change carpets either). The 10 day dry dock should make this the most beautiful ship in the fleet.

From a personal perspective, I am just in love with the Voyager. The layout (suites) flow better. The Mariner built a beautiful ship in 2001. Then, looked at what might have been done better and it was/is the Voyager. The addition of the coffee bar/room was an incredible upgrade (prior to boarding the ship, I would never have thought this addition would be so significant -- I rarely even drink coffee) Last, but not least in our minds in the Navigator. She is cozy, warm -- such a good feeling. Still can't count PG in the "family" -- however, are fingers are crossed.

Those that enjoy Regent will continue to do so. Those that prefer other ships should continue to enjoy them as well. There is really nothing to argue about -- our preferences are our preferences. What I hope we provide for the readers of CC is to provide answers to questions, share our experiences and stories. It's amazing how much of a blabbermouth one can become on a cruise (not point fingers at myself -- just saying. . . . )

Okay -- IF the internet is up after the Captain's show (Captain 'Smee':-) I'll do a quickie write-up. Then this can fade away in the history of the Regent boards.

Cheers,
Travelcat (aka Jackie)

[doc47]

TC2:

Terrific commentary. Your experience was similar to ours on the cruise from Fort Lauderdale to SF. (We also live in WA, near Walla Walla).

I completely agree about the art auctions. They need to be fixed, or they need to be gone. I have bought 20+ pieces on ships over the years, but only one on Regent.

On the cruise through Panama, we had 8 sea days. We were never bored, in part, because we had such great enrichment lectures. Regardless, we were always able to find something to do, even if it was reading a book by the pool and anticipating Captain Alfredo "Hello, it's me again from the bridge" Romeo giving his noon accouncement.

Regarding the segment issue: we have done 3 segments on the Asia Pacific tour. 1 and 2 from Vancouver to Tokyo 2 years ago and Singapore to Sydney last November. We were aware of the WC preference thing, but we made a point of getting to know as many of them as possible. We ended up making many friends among the WC group, and we still stay in contact by letter and email. It turns out that some of the WCs will repeat the entire itinerary multiple times. We found that many of them are there because of the ship and crew-not for the destinations.

I would say that if a segment appeals to you, then go for it!

TC, I agree that John Barron was great as our CD. I do look forward to the return of Barry Hopkins who is numero uno in my book...

[kwpatel]

Sure do remember Sitmar table service...I worked as cruise staff (which means I ate at guest tables) for almost 2 years. YUM! Table side ceasar salad ..."would you care for your salad to be made with anchovy paste or not, miss?" and other special touches....Last year about this time, I found a waiter on Princess who worked on Sitmar and when I introduced myself we had fabulous Sitmar style service every night! He only worked the dining room at dinner because he was the waiter to the captain for breakfast and lunch. The captain? Well, he was only a safety officer on Sitmar back in the 80's, who worked his way up the ranks to Captain on the Caribbean Princess and I believe has now been promoted again to Commodore of the Princess Fleet. Loved everything about Sitmar! Thanks for rekindling those memories! Also, why can't any ship with any line make pizza the way it used to be in the Sitmar Pizzeria? Sorry, that should be another thread ;)

You are so right there has been nothing that can compare to Sitmar... what a great cruise line

[Travelcat2]

The Captain's Farewell tonight was sooooooooooooooooooooo touching. Everyone gave it a standing ovation (while wiping their tears -- even me -- the tough 'ol TC2") What an incredible night.

Okay -- I'm done for now ....... I did hear of "Sitmar" -- I'm not that young, but........ when was that cruise line sailing?

Let me end with a typical "child of the 60's" statement......

Peace and love to all..........

[larry1365]

As to favorite ships, I favor Voyager for suites, but still like Mariner for common areas, especially that prominade deck with direct access to the Observation Lounge. I canot envision seing Alaska as well on the outside decks of Voyager or Navigator.

Hvsteve1 -- Ever since midway in the 2007 World Cruise, Voyager now has prime forward viewing on the upper deck. Capt Dag had workers create a rail across the front of the upper deck forward of the plexiglass wind screen. There are even benches out there. Now it's a great space for viewing and photography.

Larry

[OrpingtonT]

Hvsteve1 -- Ever since midway in the 2007 World Cruise, Voyager now has prime forward viewing on the upper deck. Capt Dag had workers create a rail across the front of the upper deck forward of the plexiglass wind screen. There are even benches out there. Now it's a great space for viewing and photography.

Larry

I remember your posts, Larry, telling us of that work by Capt Dag. But I thought I recalled reading shortly afterwards that it all had to be removed, perhaps for safety reasons. Any recent Voyager cruisers know the present position?

[xrvlcruiser]

The viewing area is stll on deck 12. It is a terrific addition to the ship.

[OrpingtonT]

The viewing area is stll on deck 12. It is a terrific addition to the ship.

Glad to hear that. I must have misunderstood.:o

[xrvlcruiser]

I had heard the same thing over last summer. I was able to check it out at that point and having been on the Voyager recently, I can assure you that is is "aliive and well".

Peggy

[larry1365]

I remember your posts, Larry, telling us of that work by Capt Dag. But I thought I recalled reading shortly afterwards that it all had to be removed, perhaps for safety reasons. Any recent Voyager cruisers know the present position?

Orpington --

I always enjoy your posts. Yes, you are correct, one poster did say that the railing was removed. But subsequent posters said that was incorrect. ;)

The only advantge of the Mariner is that in cold climates you can quickly duck inside to the Observation Lounge to warm up - which we were thankful for on our 2006 Alaska cruise. In other cases, the outside forward viewing area on Voyager is much larger and better.

Larry

[hvsteve1]

I used that observation area on Voyager when I was on her six months ago. While well located, it could get kind of wind-whipped and uncomfortable to get to in any sort of weather and you never saw many people there. That's why I liked the indoor/outdoor arrangement of the Observation Lounge on Mariner. It was especially handy in Alaska when we were able to step outdoors and snap photos, then go back where it was warm.

[Iamboatman]

I think the Mariner is a wonderful ship for cruising Alaska with it providing both excellent interior and outside viewing. The coffee area and public area computers are also quite nice.

I don't get crazed over the suites as long as they work OK. The shower/tub thing is a bit of construction flaw, but the modification program has been underway for a while. Regardless, I don't think I have ever not taken a cruise because of the suite's size or layout. (Cabin vs. suite, yes, however.) I know it can be an issue for some (just as the size of the bed can be).

Starz is a venue that does have a purpose and it is very cruise dependent on its use. It is used for private cocktail parties for groups as well (preventing more popular areas from being overtaken for scheduled functions.) I have not been on Mariner for a while, but if they are not addressing the smoke smell issue, it should be done. It is not that difficult to do.

I had an issue with Lattitudes when I was on Mariner and, it seems, so have quite a few others since then. Regardless of those issues, the concept has always been a bit uneven and as time changes, tastes and the need to revamp comes to the fore. It just seems like it was a concept that neve quite made it. Whatever the changes will be (if or when they are) I do not think there will be huge protests.

I had mentioned that the supplier of the bath products was just a repackage of named products, including Aveda, and also the manufacturer of its own products. I do not know that it really means anything at this point. Rather we need to see what is placed in the suites rather than worry who is packaging the stuff.

I am a bit curious about the "kids and carpets" comment. My experience is not that the ship is inundated with children and they were extremely well behaved. (My personal experience on an August cruise was that there were maybe 25 children.) I would be shocked if there were many (if any) on the current cruise. Are there signs of abuse by children heretofore unspoken of???

It is also interesting, and of worthy note, that the CD has so much control over the tempo of the ship and the activities onboard. I would think there should be a bit more consistency so that every passenger receives the same amount and near quality (personalities aside) of onboard activities. Worrying about which CD you have when making a decision on a multi-sea day cruise really shouldn't have to be a concern. (I can understand favorites, but not worrying about what is being provided.)

Finally, I would caution about what Regent staff says about the PG or this or that. It is pretty common knowledge in the industry that staff are actually given misinformation or rumors so that they are not exactly sure what is happening. In a world where gossip and rumors are favored ("Loose Lips Sink Ships" came from somewhere!), keeping information close to the vest is very important. (Example: PG - I don't know if it is possible to find the posts from years ago about whether the PG would remain with Regent, but the comments now seem identical to those back then.) It really matters greatly who says what (a Regent exec., an Apollo exec., an Oceania sales rep, a staff member, etc.) as to its value.

[Pam]

I've enjoyed very much the travelogue, TC! Thanks for taking me along. Mark and I sailed on Mariner's very first venture into Alaska, and it was our first (but far from last, obviously) experience with RSSC.

I agree that a lot of CD's pale in comparison with John Barron; he's a delightful person.

We had Captain Romeo on a Navigator cruise, and he is adorable. We waited every day for "Hello it's me again from the bridge".

[Cattravel10]

Thanks so much for all your posts. I enjoyed and looked forward to each and every one of them. Real curious to hear more on the Captain's Farewell (Krew Kapers) party. Did the Phillipino guy (I believe Roy) sing "The Impossible Dream"?? Getting so excited now about our upcoming cruise on the Mariner in June!!!

[canadagal]

Iamboatman Quote: It is also interesting, and of worthy note, that the CD has so much control over the tempo of the ship and the activities onboard. I would think there should be a bit more consistency so that every passenger receives the same amount and near quality (personalities aside) of onboard activities. Worrying about which CD you have when making a decision on a multi-sea day cruise really shouldn't have to be a concern. (I can understand favorites, but not worrying about what is being provided.)

I have to agree with you on this point. TC2 found that there was lots to do on her cruise on sea days in Alaska but we found the exact opposite on our March Caribbean cruise. There was not much to do but but hang by the pool and that got a little boring after a while. Odd, as we had the same CD. I wish that they would make it more uniform as we took that cruise to check out the Mariner and see if we could spend 24 days on her and how we would do with all those sea days. I don't need to be entertained excessively but I really did find that there was not much to to do and that lectures and other things were few and far between. I'm not of the age that spends my afternoon napping the day away so maybe Regent is catering the older set. Lord knows I'll be there soon enough but until then I want to find something to do other then sitting on a deck chair lounging and reading a book. If I had to compare, the mainstream lines really have much more activities going on to keep people occupied during sea days.
Just my observation from my last cruise.
Jackie, thanks so much for spending time on your cruise to report live. I really enjoyed your posts.
Pat

[Wendy The Wanderer]

I agree Pat, it's been pretty spotty. I for one don't care a fig what the Cruise Director's name is, I rarely remember, but I do know that the onboard experience varies greatly from cruise to cruise. Why can't we get lectures that are relevant to our ports? Aside from the PG, I haven't been to a lecture I both enjoyed and was relevant to the destination since the Diamond in 2004. Why can't we have consistently high-quality lounge performers?

[Hambagahle]

Wendy -
On the Callao/BA segment of the South American cruise on Mariner in January we had a great lecturer who gave port-specific lectures, with slides, the day before each port. He was John Tabbut-McCarthy and I think British born in the US. These were more than " the you will find" kind of lectures. John went into detail on local history, art etc etc and also pulled no punches about things not to see or do in a particular place. I really enjoyed these lectures.
You are right - they should be an automatic part of every cruise!!

[Iamboatman]

Terry Breen is also an excellent lecturer. Regent does find some really good ones. Having a really good one on all cruises would be great.

[Wendy The Wanderer]

Wendy -
On the Callao/BA segment of the South American cruise on Mariner in January we had a great lecturer who gave port-specific lectures, with slides, the day before each port. He was John Tabbut-McCarthy and I think British born in the US. These were more than " ... I really enjoyed these lectures.
You are right - they should be an automatic part of every cruise!!

Wow, that's nice to know! That's exactly how it should be. My first Regent Caribbean cruise I thought, well perhaps it's just the Caribbean ones they don't bother with. But on my second, we were visiting Guatemala, and Belize, both places rich in history, both ancient and recent, and I really missed the interpretive talks.

[basedow]

I strongly agree with all who feel a strong component of the cruise experience should be rich interpretative talks about the respective ports!

It should not cost the line a great deal more and it would add such a great deal to the journey.:o

[Travelcat2]

Disembarked the Mariner 8:50 a.m. and arrived home 12:00 p.m. (after a wait of 1 1/4 wait at the border). It was 10 degrees cooler at home than in Ketchikan.

It may have been obvious :confused: that I was only skimming the posts when I responded to them. Just a few more comments.

Yes, the wonderful Phillipino guy sang "The Impossible Dream" (which is why my last post was so sappy). The crew are so talented -- the best show we have seen.

Mariner carpets. In my 2006 review of the Voyager, thare are carpet comments. The carpets were not dirty -- just stained (almost looked like water stains). The carpets take quite a beating -- when the sea is moving and you are walking, spills are inevitable. While I cannot imagine 100 children on board (even well behaved ones) -- there will be spills. My comment about carpeting was related to the fact that there is a long dry dock in December -- it wouldn't make sense to recarpet the main areas at this point.

Answer to an earlier post -- in case it wasn't apparent, Latitudes is our favorite place to dine. Compass Rose is also great, followed by La Varanda (at night only) and last, Signatures.

Consistancy. . . . this is a question that is difficult. I would think that a smaller ship -- less crew -- less passengers would be easier to mold into one "standard" than a ship of 700. Itinerary also plays a large role. Gettikng fresh fish delivered from ports in Alaska is very different than sailing for long periods of time having only frozen fish.

Sea days --- I did not find enough to do on sea days on this cruise (but did on the Navigator last year). Having winemakers on board (that also perform as a group) was amazing. Three winetastings on an 11 night cruise was fun (especially when the head of the vineyard is speaking). So, what we experienced last week may not be the same this week.

Crew consistancy -- I hear that Captain Dag is the greatest. He was the Captain on our Baltics cruise -- we only saw him one time. It was a very port intensive cruise -- lots of "driving the ship" necessary. Probably in open seas, he's around quite a bit more. Captain "Smee" (sorry, really forget his name) -- also had to spend a lot of time navigating but found time each day to chat via the speaker system.

I tried to imagine having identical activities on all ships -- on the same days. . . . does not work! I guess I'm simply saying (in a complicated way) is that having consistancy sounds good but is not easy (or even what we ultimately desire).

Sorry if I missed finding out some answers. . . . must have been having too much fun. In summary:

Service-- absolutely incredible
Regent Mariner officers -- open, approachable, caring
Regent Executives on board -- (same as Regent Mariner officers)
Art auction -- completely overdone -- I will go to the art -- it does not have to stare me in the face (on both sides) as we walk towards Compass Rose and Latitudes.
Stars lounge - why is it there? There are other places for dancing in the evening. If one person smokes in there, it wafts into the hallways.

General -- internet area and coffee area are a bit crowded but well done. Observation lounge (also crowded at times) -- amazing views -- great high tea in the afternoon. No room for improvement here. Horizon lounge -- wasn't there much -- rather look at the where we are going instead of where we have been (great condition). Mariner lounge -- wish we could have spent more time there -- usually closed (or full of the darn art being set up and taken down).

Food -- I feel that open seating for 700 is an ongoing challenge. If anyone has watched Hell's Kitchen, you can see how beautifully prepared food can end up cold. Latitudes and La Varanda (evenings) have less issues as they accommodate less people. While the quality of the food was very good. prepared and served beautifully, there were some issues early on with soups and food temperature that we did not see later in the cruise. (I do know that ships carrying 1,000 - 3,000 passengers manage to handle it --- just don't think that they have guests arriving continuously for 2-3 hours)

While we are happy to be home, we do miss the gentle movement of the sea.:o

[Iamboatman]

Thanks for the travelogue, your comments and the time you took to keep it going throughout your cruise. Just because we do not always agree doesn't mean your superior efforts are not sincerely appreciated.:)

[Travelcat2]

Thanks for the travelogue, your comments and the time you took to keep it going throughout your cruise. Just because we do not always agree doesn't mean your superior efforts are not sincerely appreciated.:)

Truly appreciate your comments.:)

[editman]

Jackie, we're just home from the same cruise and just wanted to say your comments were right on target.

We have cruised on three of the Regent ships and have enjoyed them all, but we must admit we were really impressed with the overall excellent service and friendliness of the staff on the Mariner on this cruise. It has been several years since we were on the Mariner and we like the changes, especially the coffee cafe area and showers (in some cabins).

The service/friendliness even extended to our tours. Maybe the local folks were as happy as we were about the wonderful weather.

Jackie, sorry we didn't get to meet on this cruise. Hope we will someday in the future.

For the folks on upcoming Alaska cruises -- you'll love it and the scenery is beautiful.

Bobby & Marti

[Coastal Jewel]

After "returning" to the real world from our wonderful 11 day cruise on the Mariner (the same that TravelCat2 was on), I thought I should check out some other cruise lines to see if we could find a better "fit". We don't drink so all-inlcusive seems a bit of a waste. Host Dan (over on Luxury cruising) and a couple of others suggested Crystal, which, upon review seems way to formal for us.

We had a Horizon View Suite on the Mariner and once you have a balcony like that, I think it is hard to go back to anything else. We had great "neighbors" of similar age and interests, so that made it better, as they are not completely private balconies. The last time we sailed the Mariner was in a PH C class and that is a very nice size room on the Mariner. In addition to the Regent brand products, we had Anachini products in our bath. Anachini much better than the Regent....Perhaps they were trying the Anachini out.

We do not do many ship activities, so we loved all the sea days, and of course, Alaska and sunshine make for a gorgeous vacation. We were invited to the town hall meeting and other Regent focus groups, but it sounds too much like work for me!

I'm thinking our next trip will be Mediterranean Voyager Horizon (Yes, I know about the vibration...I think I can handle it for the trade-off of the balcony!)

[DebbieH103]

Travelcat2, thanks for the live commentary.

Food is somewhat subjective, but I still think many would be interested in your specific opinions.

I found Signatures to be quite salty, and I have read that many times, but I read it only after I mentioned. That caused a lot of others to mention it. At the END of my meal, the waiter said I could have asked for less salt, as all food is cooked to order. Well, NOW I know, so at Christmas I will do just that. Had I known, my good experience at Signatures would have been over the top instead of just good.

I think people like to hear about presentation, plating, service, etc.

How is your itinerary? Are you enjoying it?

[Travelcat2]

Travelcat2, thanks for the live commentary.

Food is somewhat subjective, but I still think many would be interested in your specific opinions.

I found Signatures to be quite salty, and I have read that many times, but I read it only after I mentioned. That caused a lot of others to mention it. At the END of my meal, the waiter said I could have asked for less salt, as all food is cooked to order. Well, NOW I know, so at Christmas I will do just that. Had I known, my good experience at Signatures would have been over the top instead of just good.

I think people like to hear about presentation, plating, service, etc.

How is your itinerary? Are you enjoying it?

We got back from the cruise almost a week ago. This was a Seven Seas Society Summit with a lot of opportunity to speak with Regent executives about the future of Regent, etc. This was the main reason for my posts.

The itinerary (SF-Vancouver) was amazing. The Mariner will not be doing that leg when it respositions to Alaska next year.

We only ate at Signatures once. My filet mignon was perfect -- the escargot was presented in a beautiful way and was much better than I have had on previous cruises. My DH's halibut, on the other hand, was not too good (we had much better halibut in La Veranda). No salt issues at all -- if anything, food was a bit under spiced in Signatures.

Latitudes has incredible spices to accompany the dishes. When we mentioned that we liked spicy food, a spicy sauce was brought to the table. To us, Latitudes is a perfect ethnic restaurant. However, so many people do not like the unusual flavors, that the restaurant will be gone next year.

It really is difficult to discuss food -- not only are tastes different (probably not many people even care about my escargot:-) -- but what some call inconsistancy can really be what food is available for the ship at the time. I assume the halibut we had on our first night was put on the ship in San Francisco. We had more seafood loaded on the ship in Alaska -- this is no doubt what we were served in La Veranda twice.

The only real issues we had with food was the first two days -- although good quality and well-plated, a few items came to the table a bit cool/cold. When we had dinner with the Food and Beverage Manager, we discussed it with him. It improved (I'm sure it had nothing to do with meeting with the manager -- wish I could say it did).

[basedow]

Latitudes is being dumped???????????????????:mad:

That would make me very unhappy!

Basedow

[Travelcat2]

Latitudes is being dumped???????????????????:mad:

That would make me very unhappy!

Basedow

It's going to be a steakhouse (like. . . . do they really need a steakhouse?) We are not very happy about it.:mad:

[Hody]

I was told on my last Mariner cruise in April that the bartender Andy no longer works for Regent. He was one of our favorite bartenders.

[Cattravel10]

Thank you Hody for your reply. I was soooo looking forward to seeing Andy again on our upcoming cruise. He was also one of our favorites. Hopefully Eduardo from Columbia is still there. He is another favorite.