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View Full Version : Our Cruise to Mediterranean


Moon42
October 16th, 2008, 07:11 PM
In July we went on a 12 day cruise on the Zuiderdam. We have been planning and saving for this for a while. We are not new cruisers we got our 50-day pin on this trip. We have also cruised on other lines to, but this was the most expensive and probably our last big one. I just want to tell anyone who is gong to go on this cruise about out experience on the excursions we took. This cruise advertises that you have 3 days in Venice…wrong!
Our itinerary was;
Day 1 Venice, arrive early…however we arrived late due to plane difficulties so this day was shot.
Day 2 Venice: We went on the on the Venice Sightseeing tour it cost $93.for each one of us in EUROS. So it was actually more. This tour was really disappointing, we had a tour guide that took us through the back alleys, we saw the outside of the beautiful cathedrals only, the night before there was a big celebration so the streets were dirty and there was human excrement in the corners. When we arrived at the Doges Palace, we only were given 15 minutes to shop and see the square. The tour guide did not let us stop to take one picture, if we did we got left and that was a little scary because there was no way we could find our way out of the maze. We passed by wonderful stores filled with beautiful hand made masks, gelato shops, pastry shops, museums, but we were not allowed to stop, just keep walking and listening to this young lady and keep your eye on her or you would be left.
Do not take tours here, when you dock you are only a couple of blocks from the main area and you can take a Vaporetta for a day pass and sail around the bend and spend the whole day seeing what we missed. Only after we returned on one did we realize how close we were and how easy it would have been to do it that was and cheaper! They took us in the opposite direction!
Day 3- Venice leave at 10:00 a.m. So you see here you don’t get 3 days in Venice.
Day 4- Dubrovnik We Signed up for the Historic Dubrovnik Tour. This was $61. ea. (In American dollars.) We had another tour guide a man and he ran us just as fast through the streets of Old Town. It was very hot; he gave us all a headphone. They worked half of the time. We did get to see the inside of a cathedral but it was another rush, rush tour. When we told him the headphones were not working he got a little hot under the collar…told us we should have told him sooner…:(

Day 5- Argostoli. We took the Cephalonia Highlights Tour $69.ea. We drove to Mt Ainos and through the city of Sami. We went to Melissani Lake and got on small boat and floated around inside of what looked like a crater. Then we got to have a little time in Fiskaro village. It was ok for the money but not the best tour.
Day 6- Santorni Now this is where a few movies were filmed so we took the tour to Profitis Ilias and Oia Village. This cost $74. We traveled by bus on a very narrow high road,( if you don't like heights do do this) the scenic views were incredible. We got to spend 25 minutes in the Oia village. Then we went back down and they let us off in Fira. We had to take a tram down the mountain or ride a donkey…we chose the tram. However, we passed the tram while on the bus, they took us blocks away and told us to walk in that direction, so we had to walk blocks to get to the tram. It was unbearably hot I thought I would die one minute and then was afraid I wouldn’t. We were short on time so we had to move, we didn’t have time to see anything or take photos. When we got to the tram I just about collapsed, as I was dehydrated. Our water had run out and so had our Euros!

Day 7- at sea, this was a relief…we could finally relax and enjoy our room with a balcony.

Day 8- Catania. We chose the Classic Syracuse tour it was $64. we drove to Syracuse on bus, we had a very nice guide but he moved fast too, we did see some wonderful sights but this was 5 hours long, we spent most of it walking. By the time we reached the Roman Theater we were so tired that we just wanted to sit down. We did have 20 minutes here to see the sights. But it was more than :mad:….and it was a little bit of a climb to the theatre.
Day 9- Naples We took the “taste of Naples’ here it cost us $75. ea. We had a panoramic ride around Naples and entered a local restaurant and watched them make the original Pizza and were served a whole Pizza ea. It was the best Pizza we have ever had. We loved this excursion. We really didn't get to see much of Naples but we were so tired from the days before that this was a relief to just sit!
Day10- Civitavecchia. Well here was the biggest disappointment of all; I am a professional artist, and all my life I have waited to see the Sistine Chapel. We decided to go all out purchase one of the more expensive tours. It was $204 ea. We traveled by bus to Rome about 2 and half hours to get there, then we had a traditional lunch…this was bad, they had our salads sitting on the tables when we arrived, they were lettuce stacked with what looked like the cheapest tuna you could buy from a can.They were warm! Then they served us Lasagna, I am part Italian and my mother’s recipe was 10 times better. They had a buffet set up but nothing was over ice…. everything looked like it had been there for days! This place looked like a place I would call a “dive” in the states. Then we boarded the bus and went to the Vatican City. We got in rather quickly because we were in a tour. But quickly is how I have to describe our next hour. The tour guide moved us so fast through the halls that I actually don’t remember most of it. It was wall to wall bodies, one tour group after another, the guide kept stressing to watch her flag and don’t get left behind. So guess what…. most of the people in our group just missed the artwork…we had to make sure we didn’t get lost, after all we were hours away from the ship and let me tell you there was not way in !@!@!@ that the guide was going to slow down or check to see if her group was together, we had some elderly people behind us and they just looked like they were going to collapse. I think I saw the ceiling….not too sure! Then we were given 15 minutes in a very crowded gift shop…I bought a book on the art in the Vatican! :(
We got to pass by the Coliseum on foot but we were at least a half a block away. Once again no time for pictures…hurry..hurry or we leave you! This was a 12-hour tour including travel time.
Day 11 Livorno. Here we had a tour lined up but our Travel agency gave us a free tour to an olive farm in the Tuscany area. This was a wonderful tour, saw the beautiful Tuscan country and got to taste the best green olives ever.
Day 12- Barcelona Arrived at 6pm no time to do anything
Day 13 Barcelona Our flight was at 1:40 pm so we didn’t get to see Barcelona.So you really don't have time here unless you choose to stay in the city for a day or two.

Now my husband and I are not fussy, we are easy going and we have been across both oceans 2 times, plus other cruises. We love HA, but I think they need to check out the tours more. We did not feel we got what we paid for. To be so rushed is just stupid for a cruise line; the tours should have been shorter or maybe not so involved.
Anyway I lost some weight because we walked so much. If you go…really look for other ways to see this area, it is just beautiful…I am so sorry we didn’t just go out on our own but that is a bit scary sometimes. I think if I did it again I would do it with friends and then share the taxi money and do what I wanted and maybe have the chance to see some art and take a few photos of myself and hubby in front of the places we saw on the run….
If you would like to contact me you can email me at: shiningfeather@comcast.net
Moon42

fun*n*sun
October 16th, 2008, 07:25 PM
I'm sorry your trip was so dissappointing for you. It's too bad you didn't do more research on the ports and tours before you went. There is a lot of advice available on what to expect from which tours on this site alone, not to mention guide books and the rest of the internet. Try the ports board for suggestions if you decide to go on another cruise, or other type of vacation for that matter. I would suggest doing research on the areas you are going to and the best way to see them before you go. That way you can make the most of your time.

wwinfl91
October 16th, 2008, 07:26 PM
Sorry you had a bad time with the tours. The only two places you visited that I can talk about in detail are Venice which we stayed in after a cruise in the Med in 2003 for a few days and Naples which we also visited on the same cruise. All the streets seem like back alleys so the guide was probably not misleading you in taking you the way he did.

That city is tough to find your way around and getting a good guide book and map would have been the best way to see it rather than a tour since you had an extra day there (IMHO).

In Naples we did a private tour with 3 other couples and saw Pompeii, Herculaneum and some of Naples including the Museum of History where many of the Pompeii and Herculaneum are kept.

From our experiences in 2003 and 2005 in Europe in order to see the sights requires a lot of walking unfortunately. We were in our late 50's when we did it last time and we hope to do it again next year in our early 60's but after my wife has recovered from a serious disease. I suspect we will see a lot less this time than we did last time but we will do a lot of time planning ahead of time as we did the last two times and hopefully won't come back as disappointed as you did this time.

Hopefully you will have a better experience next time.

Have a great next cruise.

tbrein
October 16th, 2008, 07:47 PM
My husband and I did the Magic of the Mediterranean for 24 days on the Zuiderdam this September. We are home just two weeks. This was the greatest vacation and I had the time of my life.
We did our "homework" before we went on this trip. We knew exactly what we wanted to do in each port. I guess we were more adventurous than you and your husband. We went out on our own as we do not like to be herded around in a group. We did do some ship tours and like you, Profetis Ilias and Oia, but did not feel rushed. The ship sailed at 5pm and we had plenty of time.
We paced our days and took public transportation or private tours and thoroughly enjoyed each port.
I do not think you can blame HAL for the tours. They try to pack in as much as they can for you. They also tell you the strenuousness of each tour in the brochure. If you did not believe them, then that is your fault. We did not spend a lot of money on the ports, but saw everything we wanted to see and had a wonderful time. There is plenty of information on the web and on CC site alone to plan your time in each port.
Terri

tbrein
October 16th, 2008, 10:57 PM
Just noticed that this is another one-post wonder.
Terri

Moon42
October 17th, 2008, 09:40 PM
one post wonder is that a slam? well we did our homework, but unfortunatley we are not in the elite group of cruisers that can afford private tours. This was what we could manage. My husband is 74 and I am 66. I read many books and looked at a few other cruise sites and we had the info...we are both not good at finding our way around and to take off on our own in Rome was a bit daunting. I guess I should have just kept my remarks to myself, I was not just complaining but perhaps saving someone else from making the same mistakes we did.
I am sorry if you think I am a one post wonder actually I have been a member under another name for some time.
Moon

tbrein
October 17th, 2008, 10:06 PM
one post wonder is that a slam? well we did our homework, but unfortunatley we are not in the elite group of cruisers that can afford private tours. This was what we could manage. My husband is 74 and I am 66. I read many books and looked at a few other cruise sites and we had the info...we are both not good at finding our way around and to take off on our own in Rome was a bit daunting. I guess I should have just kept my remarks to myself, I was not just complaining but perhaps saving someone else from making the same mistakes we did.
I am sorry if you think I am a one post wonder actually I have been a member under another name for some time.
Moon
Then why did you not use that name?
In actuality, the private tours cost less than the ship's shore excursions if you find another couple to go with you. We saved big bucks that way.
Also, our ages are not that different. In fact my husband is a few years older than yours. Not to slam you, but there are so many that post once and complain and never post again. In fact, if you had used your usual name, it may have been taken more seriously.
Terri

SanDiego Single
October 17th, 2008, 10:07 PM
Moon thanks so much for the info on your hoilday. Please ignore the people who mention that this is your first post. Most of us love to hear the opinions of people who have never posted before. But in your case you just changed names so I won't welcome you as a newcomer but as an old friend!!!!

kalliekae
October 17th, 2008, 10:09 PM
I am sorry you had a bad experience. We did the Mediterranean Enchantment cruise in May and had a wonderful time. Although I agree with you that it can be an exhausting time if one does not adhere to HAL's notes on how strenous an excursion can be. We met several couples who changed their excursions once on board due to walking limitations. I am especially sorry that your Vatican tour was so disappointing. Our tour was the highlight of our Rome experience and our tour guide was the best. Contrast that to Palermo where our tour guide was so bad that some couples left the tour and took a cab back to the ship. So a tour guide can definitely make or break an excursion.

Krazy Kruizers
October 18th, 2008, 09:58 AM
Thank you for taking the time to write your review.

I know what you mean about the ship tours in Europe -- they are very rushed -- even though we haven't been back to Europe in a while -- we went through the same thing and did things differently the second time we went back.

Moon42
October 18th, 2008, 05:34 PM
"Then why did you not use that name?
In actuality, the private tours cost less than the ship's shore excursions if you find another couple to go with you. We saved big bucks that way.
Also, our ages are not that different. In fact my husband is a few years older than yours. Not to slam you, but there are so many that post once and complain and never post again. In fact, if you had used your usual name, it may have been taken more seriously.
Terri"

Maybe you have a sharper memory than I do, however at 66 and with so many names and passswords to remember, I could not honestly remember it and didn't take the time to find it out. We didn't have any friends that could afford to go with us...and I have to disagree with you about the priviate tours...we checked them out and they we so expensive...some were as high as $1200 for a day!
I can understand way someone would never post again. This group is not very friendly...so your saying that if you knew me you would have treated me nicer??? HUH?

THANK YOU SANDIEGO SINGLE>>>>> finally someone sees why I posted...not to be offensive or complain. I know we made some bad choices but you have to remember that you do not know our circumstances. My post was for one reason only and that was to help someone like us.....maybe save them the money and bad experience that we had. We did so much homework and it didn't help. The problem was we had some BAD tour guides, not that we had made the wrong choices.
They were not helpful, they were in a big hurry, they were in it for the money.:mad: ..
if you had a great time in the same place on the same tours...good for you, you were the lucky ones who got a person who gave damn about thier customers, We didn't So I would never tell anyone to take the tours we did. I would have enjoyned myself more if I had been able to do it on our own but unfortunately all of us aren't blessed with lots of money or the guts to just go out on our own in another country. We have done that a few times and had some problems.

This will be my last post here too.
Goodbye

SanDiego Single
October 18th, 2008, 05:51 PM
Just noticed that this is another one-post wonder.
Terri


tbrein when making a comment like this please remember that you might offend people who are first timer's. I always thank people for the comments they make even if they are not positive. I find no reason to make someone feel unwelcome.


Thanks

wwinfl91
October 18th, 2008, 06:55 PM
In defence of the person who said to check private tours, our experience has been that the cost of private tours that are shared among 4 couples (8 people) or more, tends to be slightly lower and MUCH more enjoyable than the big bus tours offered by the cruise lines.

That said they are also more trouble to get organized, generally involving spending a lot of time on the roll call for your cruise finding others who are interested in sharing a tour.

When I originally posted the first reply to this thread, I, in no way, intended to flame the original poster. My intention was to share our experiences in the same ports and offer suggestions to make a future trip more enjoyable.

Hopefully everyone posting to this thread is doing so with the same intentions.

Have a great next cruise.

tbrein
October 18th, 2008, 08:44 PM
tbrein when making a comment like this please remember that you might offend people who are first timer's. I always thank people for the comments they make even if they are not positive. I find no reason to make someone feel unwelcome.


Thanks
My intention was never to make someone feel unwelcome. However, doing one's homework is always advantageous. I have seen many posts where someone posts for the first time only to complain about a cruise line and never makes another post. When there was no response, I posted the second one.
My apologies Moon 42. I meant no harm.
Terri

fun*n*sun
October 18th, 2008, 09:05 PM
I am truly sorry that you had a bad time and that you felt insulted by my advice, but I stand by my suggestion of researching ports and tours available very well to find out what will best fit you personally. The more research you do the better chance you have of things going well, although it doesn't guarantee anything of course, it certainly improves your chances of having many more good port experiences.

I am sure it is hard to give everyone what they want out of a tour since people want different things. We have some good friends for example who just want to get a glimpse of as many things as possible feeling that they may never be back to the city they are in. Many people, including me, prefer to see less things but spend more time seeing them. Finding a tour that fits what you want takes some time and effort. Even on our own at our own pace I have always found site seeing in Europe to be lots of walking and very tiring.

I appreciate your posting so that others can learn from your experience. I think reading other peoples experiences and mistakes is the best way to learn and plan. The cruise line tour operators don't seem to improve the tours despite the many complaints similar to yours that are posted, but others can certainly learn from your experiences. There is usually a thread about the advantages and disadvantages of cruise line tours versus private tours or doing it on your own over at the ports board where you could post your experiences for others trying to plan Mediterranean cruises.

There are also reviews of private tour companies and advice on doing ports economically and finding others to join in private tours with you that might be helpful to you if you plan another trip. Not all tour companies charge the same or give the same service, so it's always a good idea to find out as much as you can before booking a tour. There are pluses and minuses to each tour, for what you gain in security with a ships tour you lose a little in flexibility and choices of what to see. I've found the amount of money you can put into things often lowers the compromises you have to make.

tbrein
October 19th, 2008, 01:09 AM
tbrein when making a comment like this please remember that you might offend people who are first timer's. I always thank people for the comments they make even if they are not positive. I find no reason to make someone feel unwelcome.


Thanks
Thre was nothing to thank her for. This person started off with nothing but complaints and my first post was in no way offensive. I gave my perspective. Maybe I should have left off the "one post wonder". However, the last post was certainly an irate person. Was she afraid to use her regular user name? Maybe someone would recognize her?
Terri

SeaRay48
October 19th, 2008, 10:45 PM
July the weather was hot in the Med. The Vatican was crowded in the summer. Wow, who would have thought.