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Canuker
November 5th, 2008, 12:19 PM
Princess announced this as a buried sentence in a press release in January 2008.
Has anyone had lunch in the dining room on embarkation day? If so, how did it go? Which dining room?

bigguy6
November 5th, 2008, 12:34 PM
When we were on the Grand Princess 2 years ago and I thought I read that lunch was being served in one of the dining rooms on embarkation day. We went to the dining room and were informed lunch was only being served in the buffet that day. What are other peoples experiences?

vmom
November 5th, 2008, 12:35 PM
Princess announced this as a buried sentence in a press release in January 2008.
Has anyone had lunch in the dining room on embarkation day? If so, how did it go? Which dining room?

This was a heated topic a couple of weeks ago on these boards. You may want to do a search to read the specific posts.

In a nut shell, it seems most people were turned away and encouraged to eat elsewhere. Several who managed to get in said they had to be rather forceful in insisting on being let in. Seems that the dining room staff are really discouraging everyone with the possible exception of those on a B2B. I think they use that time to re-group for a new week of passengers.

Some posters said it wasn't worth the stress and just went to another venue to eat, others insisted and were let in.

RASHOPPER2
November 5th, 2008, 01:51 PM
We were on the cb in september, and went to the coral dining room for lunch. We were told by two of the staff members that lunch was being served in the horizon court. We refused to accept that, and went into the dining room. There was a lovely, peaceful, quiet lunch being served in the coral dining room. We were greeted, seated, and very nicely served. It was delightful. Moral of the story: Don't listen to what you are told. Look for yourself.

Enjoy your cruise.

Tallcruiser
November 5th, 2008, 02:17 PM
This seems to be a question asked often.
Yes, we enjoyed lunch in the dinning room.
We just walked in and were seated immediately.
We did not ask anyone first.
We did not have to be "forceful".
Very few people in the dinning room.

2 factors may have something to do with having NO problem getting in or enjoying lunch.

* We arrived well before 1 PM. Dinning room is closed at 1PM. Most embarking PAX arrive on board well after 1 PM.

* We were casual but appropriately dressed. NO shorts, No tank tops, no sweats.

shushu
November 5th, 2008, 02:19 PM
Officialy one dining room is always open for lunch in the embarkation day. But there is all the time somebody from the wait staff sending people up to the Horizont Court... Only the ones that are B2B are let in without any questions...
:) :rolleyes:

http://www.ucruiser.com/ticker/princess/tickers/gcf92sooe3jzysgk.png (http://www.ucruiser.com/)

BoPippy
November 5th, 2008, 02:45 PM
i am near 300 pounds and i have never been that hungry to let that get to me.Lots of days ahead.have a hamburger.:)

Colo Cruiser
November 5th, 2008, 02:56 PM
We do it every time we cruise, 3 times in the last 8 months. ;)

bhopal21
November 5th, 2008, 03:08 PM
We do it every time we cruise, 3 times in the last 8 months. ;)

No problems at all on The Island, Keith?

Thanks

Mike:)

cattolica
November 5th, 2008, 03:22 PM
On Monday of this week I called Princess Public Relations. I told them about all the threads here on Cruise Critic about the problems with lunch in the dining room on embarkation day. The gentleman I spoke with was well aware of the Press Release sent out in January 2008. He stated that yes one dining room is to be open from 12:00 to 1:30 for lunch for all embarking passengers on ALL Princess ships. During our call he also spoke with Passenger Relations and they agreed. This was the first he and Passenger Relations had heard of passengers having trouble being seated for lunch during those hours on embarkation day on any ship.
Our conversation ended with him stating that correspondence would be sent to all ships advising the appropriate senior officers to be sure to accomodate passengers for lunch in a dining room on embarkation day.
Of course who knows if this will help, but it was worth the phone call.

bhopal21
November 5th, 2008, 03:26 PM
Thank you very much for that info!

Mike:)

cindep
November 5th, 2008, 03:34 PM
Good job Cattolica!! We were on the Sea Princess in July of this year and had absolutely no problem having lunch in the dining room. We were among the first on board (Platinums), but it was even advertised in the Patter. So I know some ships definitely got the memo and were open (and advertising). BTW, lunch was VERY good and we had excellent service.

We plan to have lunch next May on our trip on the Island. Hopefully by then they'll all be aware and won't give us any guff.

RickEk
November 5th, 2008, 03:58 PM
We just got off the Sapphire and on embarkation day, since we were aboard by noon, we went by the International dining room to see if they were serving lunch. It was no problem to get in, but we decided to run to the buffet anyway since I wanted to eat quickly and explore the ship before it got too crowded.

mt_goodrich
November 5th, 2008, 05:19 PM
I'll be on the Crown later on this month and my Mom is anxious to get aboard to have lunch in the dinning room. She said she has never had a problem.

caribill
November 5th, 2008, 07:46 PM
On the Crown in September they told me at the dining room entrance that the dining room was only open for continuing passengers on embaklation day.

I showed them a copy of the January press release, they discussed it, and only then let us in.

I suggest carrying a copy of the press release with you.

jean s
November 5th, 2008, 09:38 PM
On our next cruise in Feb. we plan on bringing the press release and enjoying a nice quiet lunch to start our cruise.

WinnieinWA
November 5th, 2008, 10:01 PM
Am I the only one who thinks that having to carry a copy of the press release to be able to eat in the dining room on embarkation day is a bit FREAKING CRAZY!!!!:eek:

Don't these people talk/call/send memo's to each other?

Sheesh!:rolleyes:

cattolica
November 5th, 2008, 10:28 PM
Seems like the Golden is the biggest offender. Hopefully my phone call might do something........will have to wait and see when we sail on her in December.

Ginnylou
November 5th, 2008, 10:38 PM
Can you post the date of the press release please. I have been reading the press releases on the Princess site but have failed to find it. Thank you :)

cattolica
November 5th, 2008, 10:49 PM
http://www.princess.com/news/article.jsp?newsArticleId=na932
Here is the link within the Princess site. If it doesn't work the Press Release was date 1/31/2008, so you will need to go into the "archive" news releases.


Can you post the date of the press release please. I have been reading the press releases on the Princess site but have failed to find it. Thank you :)

Ginnylou
November 5th, 2008, 11:36 PM
Thank you, I was able to print off the press release and will also take it with me just in case.

I appreciate your posting the link. :)

Colo Cruiser
November 6th, 2008, 12:08 AM
No problems at all on The Island, Keith?

Thanks

Mike:)


Not at all Mike, smooth sailing right on in the door and a very quiet/peacefull/relaxing lunch with 10 other people. :D

cattolica
November 6th, 2008, 12:09 AM
You are welcome.................I hope it helps.

Thank you, I was able to print off the press release and will also take it with me just in case.

I appreciate your posting the link. :)

Colo Cruiser
November 6th, 2008, 12:10 AM
Am I the only one who thinks that having to carry a copy of the press release to be able to eat in the dining room on embarkation day is a bit FREAKING CRAZY!!!!:eek:

Don't these people talk/call/send memo's to each other?

Sheesh!:rolleyes:


There is a large disconnect between Corporate/Fleet. :(

sirechonevada89024
November 6th, 2008, 12:12 AM
i know the golden patters from last cruise is posted some where on here and they say lunch is served up in the buffet yikes we always go to the pizza place since we never get there for the rest of the cruise ill let ya know in a few weeks we sail the golden nov 26

cattolica
November 6th, 2008, 12:18 AM
Like I said earlier in this thread, Public Relations and Passenger Relations were not aware that each individual ship was not opening a dining room on embarkation day. I am going to followup with Public Relations in a week or so and find out it they actually contacted the appropriate officer(s) on the ship(s).
Actually anyone can call the 1-800-PRINCESS phone number and ask to speak to Public Relations. Maybe if more people call something will actually happen.
I agree it not right that they publish a Press Release and then they don't comply.
Please keep in mind the embarkation dining room hours are set for 12:00 to 1:30pm so if you embark later than that you should not expect to eat in the main dining room and the buffet would be your only option.

There is a large disconnect between Corporate/Fleet. :(

cattolica
November 6th, 2008, 12:20 AM
It would be nice to know if the Golden was contacted and will now have a dining room open on embarkation day.

i know the golden patters from last cruise is posted some where on here and they say lunch is served up in the buffet yikes we always go to the pizza place since we never get there for the rest of the cruise ill let ya know in a few weeks we sail the golden nov 26

Putterdude
November 6th, 2008, 12:21 AM
Has anyone had any experience with lunch in the DR on the Coral this fall on the Panama itinerary? DW has MS and does not do buffets very well.

Colo Cruiser
November 6th, 2008, 07:12 AM
Like I said earlier in this thread, Public Relations and Passenger Relations were not aware that each individual ship was not opening a dining room on embarkation day. I am going to followup with Public Relations in a week or so and find out it they actually contacted the appropriate officer(s) on the ship(s).
Actually anyone can call the 1-800-PRINCESS phone number and ask to speak to Public Relations. Maybe if more people call something will actually happen.
I agree it not right that they publish a Press Release and then they don't comply.
Please keep in mind the embarkation dining room hours are set for 12:00 to 1:30pm so if you embark later than that you should not expect to eat in the main dining room and the buffet would be your only option.


And like I said there are many many things that each ship does on their own so it would be a daunting task to try and bring everything inline now. :eek:
It is frustrating.

Christapie
November 6th, 2008, 08:55 AM
We were on the cb in september, and went to the coral dining room for lunch. We were told by two of the staff members that lunch was being served in the horizon court. We refused to accept that, and went into the dining room. There was a lovely, peaceful, quiet lunch being served in the coral dining room. We were greeted, seated, and very nicely served. It was delightful. Moral of the story: Don't listen to what you are told. Look for yourself.

Enjoy your cruise.

Oh I bet they loved you.....

I want what I want when I want it.....

johnmik1
November 6th, 2008, 08:58 AM
Has anyone had any experience with lunch in the DR on the Coral this fall on the Panama itinerary? DW has MS and does not do buffets very well.
We will be on the Coral with you on 1/6 and you can plan on seeing me in the dining room on embarkation day.

coiran
November 6th, 2008, 09:08 AM
WE tried on the Dawn recently and were flatly refused by the waiter and senior waiter, even after showing them the press release. I am going to write a letter to headquarters and ask them why the official announcement has not yet reached the ships.

Ron

johnmik1
November 6th, 2008, 09:11 AM
WE tried on the Dawn recently and were flatly refused by the waiter and senior waiter, even after showing them the press release. I am going to write a letter to headquarters and ask them why the official announcement has not yet reached the ships.

Ron

I would have gotten both of their names and gone directly to the Matre'D and then on to the PSD!

lel5344
November 6th, 2008, 11:05 AM
Here is my previously posted comment about lunch on embarkation day:

Went down to Deck 6 (Portofino dining room) to check about lunch. We were told (at the Deck 8 elevator) that dining was in the Horizon Court buffet only, but we knew better. We were seated immediately in the dining room, accompanied by no more than 12 or 14 other Pax. Just had a hamburger, but better than eating in the buffet (more about the buffet later).

Very little hassle, and we enjoyed our first taste of Princess service.

chefim
November 6th, 2008, 12:23 PM
We are leaving on the Emerald on Monday, and one of our roll call members is doing a B2B. She posted this morning that they had lunch in the Da Vinci dining room on embarkation with not issues.

I do know, as it has said before that the hours are 12PM - 1:30PM, which could be an issue for those arriving later in the afternoon.

Regards,

Chef

NorcalGuy
November 17th, 2008, 02:43 AM
Dawn Princess, November 2007

Worse yet...
We were on a Back2back and got a letter delivered to our cabin inviting us to dine in the Dining room during the transit day.
We were met at the door by a bus person that tried to convince us to eat in the buffet. It was only 12:15. I insisted and we were seated.
Apparently they don't pay attention to onboard releases either!

novocaine
November 17th, 2008, 03:05 AM
It seems people all kind of hate or at least dislike the buffet lunch? Is that significantly worse than lunch in the dining room? The check-in time for my cruise is after 2pm so I guess I'll have to eat in the buffet.

sunshine426
November 17th, 2008, 06:34 AM
My only problem with the HC on embarkation day is it is always crowded, and the stations confuse people so the line always seems to move very slowly. We have switched to Pizza by the pool!!! Then sometimes sneak in the exit and go straight to the salad bar section, no one ever seems to be at that station.

Britter16
November 17th, 2008, 06:39 AM
Dawn Princess, November 2007

Worse yet...
We were on a Back2back and got a letter delivered to our cabin inviting us to dine in the Dining room during the transit day.
We were met at the door by a bus person that tried to convince us to eat in the buffet. It was only 12:15. I insisted and we were seated.
Apparently they don't pay attention to onboard releases either!

exactly the same thing happened on our B2B on the Grand, Nov 2007. We were walked to the elevator by Martin from Bulgaria (made sure to avoid him the rest of the cruise). Showed our letter and got an apology from a Maitre d' but wasn't hungry by then. Fleet policy shouldn't need an argument.:cool:

Sandytoes
November 17th, 2008, 07:52 AM
I posted this on a different thread.
Pax can enjoy lunch in one of the dining rooms on Embarkment day , only if there are no delays with disembarkation.

Several months ago, I wrote to the Senior VP of Customer Service.
She responded with this -

"We note your comments regarding our innovative program which allows passengers to dine in the main dining room upon embarkation. We understand that certain passengers may have experienced difficulties utilizing this program. While every ship will have one dining room open from 12pm to 1:30pm on turnaround days, delays in disembarkation of the previous passengers or embarkation for new passengers may alter this schedule. Also, as peak time for embarkation is around 2pm the dining room have already closed for lunch. We suggest that these passengers dine at the Horizon Court, pizzeria, or grill on deck. We home you find this information helpful for your future cruises."

MFG Cruise Lady
November 17th, 2008, 10:08 AM
We were on the Golden Princess Oct. 29 - Nov. 12. We had also been on the Golden in May 2008 to Alaska . We took our press release with us both times and were told that the dinning room was closed and that the buffet was open. Wrong thing to say to my husband , we showed them the press release and our cruise cards which are black and they still said NO. After somemor discission and time we were escorted to a table and had a nice lunch on the first day as we have had on all of our cruises. We never take NO for an answer. We will be on the Sapphire Princess December 13 and plan to have lunch again in the dinning room. :)

rcacace
November 17th, 2008, 10:10 AM
I guess you showed em.:rolleyes: