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View Full Version : Live from the Rotterdam - Lisbon to Fort Lauderdale, Nov 2008


Growler
November 8th, 2008, 06:29 AM
Well, we’re on our first sea day of this Transatlantic voyage, on our way from Casablanca to Madeira, so I have time to put down a few thoughts regarding the trip so far, both good and bad, so eyes down, look in, and fasten your seatbelts.

Our passage to Lisbon was fairly uneventful, but with hindsight we should have made the trip a couple of days earlier, as what little we did manage to see of this picturesque city certainly seemed worthy of further investigation. We overnighted in the Tiara Park Atlantic (used to be Le Meridien), and couldn’t have wished for a nicer hotel. It also appeared to be the hotel of choice for HAL, as they were obviously running tours/embarkation shuttles from the hotel, presumably for travellers who’d purchased trips as part of their vacation package. Note that it was not possible for us to ‘piggy back’ onto these trips in order to get to the port, but the hotel concierge, for 40 euros, organised a wonderful driver called Nunu, , who provided an impromptu guided tour on the way to the terminal.

Check-in was without doubt the easiest we’ve ever had with HAL, and having arrived at the terminal at 11:10 am (we like to board early) we were onboard by 11:35. Port Everglades staff please take note!! As expected, the staterooms weren’t available until around 1:30, but being in a Deluxe Verandah Suite we were able to use the Neptune Lounge as a bolthole until our cabin was ready. We’d booked an ‘S’ guarantee, but didn’t get the Penthouse upgrade this time – in fact the folks who were in our cabin for the previous leg from Athens won that particular prize for the second half of their cruise. Lorie, one of our two smashing concierges, remembered us from a previous Mexican Riviera Cruise, and whilst it’s probably a necessary trait for the job, it’s always nice to be remembered by the friendly staff who’ve gone out of their way to make your travels memorable.

Two new additions to our ‘HAL friends’ are Bobby and Bambang, our cabin stewards. From our first meeting, they’ve showed a willing attention to detail, every small request not only being serviced without fail, but they’ve also checked up afterwards to make sure that nothing we might have forgotten to ask for had been overlooked. They even changed their daily routine to cope with our unexpected change from late to early dining – an arrangement forced upon us by DW’s overwhelming late evening tiredness, a not unexpected by-product of her recent hospitalisation. It’s probably worth noting that all the staff, from the Hotel Manager to the Assistant Waiters have been exceptionally accommodating in this regard, and it has certainly made life easier for us so far. Top marks to all in this respect.

I’ll talk more about the food, cabin, dining arrangements, tours, entertainment and general observations in later postings, but now we’re off to the CC Meet and Greet…

Tim & Anne-Marie

Krazy Kruizers
November 8th, 2008, 08:24 AM
Thanks for checking in.

ldog
November 8th, 2008, 08:57 AM
Thanks for posting. I'd love to hear about Casablanca. We are on next year's TA. The Rotterdam is my favourite ship.

scopewest
November 8th, 2008, 11:01 AM
Thanks for letting me "cruise" along with you, it's been my dream to take a transatlantic one of these days!

RuthC
November 8th, 2008, 07:35 PM
I'm thrilled to read that you're finally (finally!) getting to cruise. And that Anne-Marie is able to enjoy this.

I'll be on the Rotterdam trans-At next year, so expect that I'll especially enjoy your reports.
Thanks for posting them.

Growler
November 9th, 2008, 07:36 AM
I mentioned in the last post that I had some comments about the dining, and given the various other views that have been posted here concerning the recent changes to HAL’s dining policies, I’d like to jot down my observations such as they are.

We asked for, and were assigned late fixed dining. We enjoy meeting other people over dinner, and were seated on a table for six – just right in our opinion. Out tablemates were all solo travellers, and on the first two nights three of them appeared, and we had one (the same person both nights) as a no-show. Unfortunately, as we’d severely underestimated just how tired Anne-Marie would be after a day’s activities, even though she was ‘taking things easy’, the combination of her limited appetite and the ‘medium’ pace of service meant that by the time the entrees were served, she was ready for bed. Under normal circumstances we don’t mind dinner taking 90 minutes or so, but after two nights of this we decided that it would probably make more sense to dine earlier, so we asked to be transferred to ‘as you wish’ dining for the remainder of the cruise. We didn’t undertake this decision lightly, because of the many reports posted here, the vast majority have been marginally negative to say the least. I can tell you here and now, that provided you take the opportunity to request a time in advance, and that you turn up ON TIME, then you shouldn’t have any problem. This however, comes with one caveat. We’ve heard from other diners who have been assigned ‘as you wish’ seating on larger tables (8+) that they have faced an interminable wait before their orders are taken, because the staff appear to hold back until the table is filled before commencing service.

One light hearted moment from the first day’s menu, which may just be an example of two nations separated by a common language. An entrée menu item on the menu was quoted as “Grilled Dill Marinated Fillet of Unicorn”. No spelling mistake either – we had to compliment the Hotel Manager for the lengths he’d obviously gone to in order to make sure the food was memorable and unique, but his bemused look suggested that ‘Unicorn’ is slightly more plentiful in Holland America land that it might be elsewhere on Planet Earth. Maybe someone here can enlighten me?!

The menus also indicate that ‘Reduced Servings are Available Upon Request to Accommodate Smaller Appetite’. Don’t be fooled. The waiters may even write it on the order, but the kitchen just send out the same size portions on every plate. I’ll be taking this up with the Maitre d’, and I’ll let you know whether anything happens.
Quality wise, the food remains excellent. Still not what I’d call Five Star, but definitely four star quality in the Dining Room, and there’s still the Pinnacle Grill. We haven’t eaten there as I write this, but we’re pretty sure they’re still operating the ‘old’ menu, and not the ‘Eurodam’ed’ version.

The Lido’s operating pretty much as usual, no ‘code vomiting virus’ so far, and although the cruise is ‘full’, we’ve not noticed any untoward queuing problems. By ‘full’, I mean that there are no vacant cabins, but we suspect that most cabins have just two occupants maximum. Certainly the cruise seems quieter than we’re used to…..

More on cabins, tours and ports etc. to come

Tim (&A-M)

seabourndt
November 9th, 2008, 07:44 AM
enjoyed reading
dave

kittiecat
November 9th, 2008, 09:34 AM
An entrée menu item on the menu was quoted as “Grilled Dill Marinated Fillet of Unicorn”. No spelling mistake either – we had to compliment the Hotel Manager for the lengths he’d obviously gone to in order to make sure the food was memorable and unique, but his bemused look suggested that ‘Unicorn’ is slightly more plentiful in Holland America land that it might be elsewhere on Planet Earth. Maybe someone here can enlighten me?!

We were served Unicorn on the Maasdam in August as well -- and I was also taken in. Turns out it's a type of fish. Tasty, too!

austinblues
November 9th, 2008, 09:56 AM
Since we will be cruising the Rotterdam next year, I appreciate being able to "cruise" along with you on your current transatlantic cruise. Thank you for all your insights! Keep up the good work....and have a very enjoyable trip!

Divi
November 9th, 2008, 03:34 PM
Thanks for allowing us to join in. It's great when people find the time to report on their cruises.
I love to hear about the food and ports. ( sadly, in that order:rolleyes:)
Thank goodness we have a cruise booked for next May or I wouldn't be nearly so happy to hear about yours.:)