Used chat line tonight to ask about a 10% discount in my account. Gave chat person the ID number of it and my latitude number. My question was about the date the coupon could be used, yes, to me it looked like only a September date for an Alaska Cruise, but wanted to make sure it could not be used for another. She asked when would you like to sail, I replied" possibly July". confirmed it was for only for the specific date in September. I replied thank you for your time and information. Within 5 minutes I received an email with a courtesy hold for a cruise in July and then a confirmation of same cruise within 2 minutes. At first, I had a little panic attack, but gave no credit card info and know I could dispute it and did call NCL and was told , "it will go away within 24 hours". Well fine and dandy I guess, but I think this kind of "marketing" or whatever is very wrong. Hope NCL see this, lol. Anyway just wanting to pass along my experience.