Without being judgmental, I think that might be part of the problem, if they don't do it I will, that is what the cruise line is hoping, they put the gratuities up, cut the service in half, and now the half service barely gets done. I realize that gratuities have been talked about a lot, as well as housekeeping, but personally, I don't get paid enough to do my own job on a daily basis plus do someone else's job. I go on vacation to get a break from my hospital job, which I am sure you realize is busy.
Cruise lines are trying to recover from Covid, so is the entire world, but as an employee, and not a business owner, I have no one to pass my expenses on to.