We dined at the Wake on Friday. Service was slow and my food, steak, potato, mushrooms all arrived lukewarm.
As we had waited so long, I didn’t send it back. That night, getting back to our cabin, I completed the short survey sent via the App and mentioned these things.
I was amazed next night when we were sitting in Pink Agave that a restaurant manager approached us, confirmed our cabin number and proceeded to discuss our comments on the previous evening. They had obviously gone to some trouble to seek us out.
She invited us back to the Wake but that didn’t work well us visiting Gunbae last night