Delta is a mess. We booked months ago for LEX to ATL to FCO for a June Med sailing. On the return trip, delta canceled the ATL to LEX flight we were ticketed, requiring a 5 hr. Layover in ATL and return to LEX at midnight. Ugh. Rebooked FCO to ATL to an earlier flight to arrive for an earlier flight to LEX. Then, that flight was canceled so we’re back to 5 hours in ATL. Couldn’t change back to later flight from FCO—sold out.
Then part 2 of this saga begins. On outbound journey, 3 p.m. flight to ATL from LEX gets canceled. Now leaving at noon insuring a 5.7 hr. ATL layover. (We can drive to ATL in less time than flying and laying over.) Then, to add insult to injury, Delta changes the equipment for the ATL to FCO overnight flight so that the Comfort+ configuration is no longer 2x4x2, and is now 3x3x3. Having been in a row of 2, and not wishing to spend 9.5 hrs in a middle seat in a row with a stranger, Delta was “kind” enough to permit us to purchase up to what they call premium select, at pretty significant expense.
All first world problems, I know, and the airlines are struggling to get their schedules back in order, but I have NEVER in 45 years of flying Delta, my preferred airline, been jerked around like this.