Hello everybody,
Just curious about your experience.
For the second time in a row, we lost a piece of luggage post cruise. Last November on Harmony of the seas in Lauderdale (forgot it in Terminal), last month on Constellation in Ravenna.(taken by other guest and brought back 2h later). I certainly filled out a claim in terminal und online.
Now and then no luck to get our bags. It seems, since there is no pressure on the cruise line, compared to airlines, to reimburse people if luggage is not found, there is really no effort at all to find your lost luggage.