Wow, that's much different than the response I received earlier today:
Thank you so much for this valuable feedback. We really appreciate you taking the time to contact the Executive Offices at Celebrity Cruises.
This test is currently taking place in the casinos on the Celebrity Equinox and Celebrity Eclipse through August 20th. It is a test at this point, and all feedback is being taking into consideration, so again, thank you.
As a brand we will continue to keep our guests as the main focus, and you taking the time to reach out is truly beneficial and appreciated. Again, thank you so much for the feedback provided regarding our recent change.