bermuda triangle

I haven't been able to find another email address. I found a FL based phone number that has a recording to call the reservation line. I just sent a message on Facebook, maybe that will illicit a response! Thanks again for your help. I read your review and found it helpful! Laura

So helpful thank you! Did she call the main phone number for making a reservation? I was told to fill out form by them and that the special needs department doesn't have a phone number 🤷‍♀️. The email address I was giving by TA ismscexistingreservations@msccruisesusa.com was there a second email address you would suggest? Thanks so much! Laura

Any recommendations? I know about resortpass but sometimes there are great places and ones to steer clear of.

And that's the great question! Bring their own or plan on one being there? Leaving the week after Labor Day so hopefully less kids than during peak summer cruises. Wheelchair I figured was easiest and oxygen is a concentrator from home.

Hi! We are a party of 4 adults, 1 toddler and 1 infant looking for a day pass to a nice hotel with beach and pool access. Any suggestions are appreciated! Laura

I just read a review where special needs requests were not granted (pack and play and wheelchair assist). I have also read reviews where pack and plays were waiting in the cabin upon arrival. We are new to MSC and in our party have a pack and play requested, someone who uses oxygen and someone who will need wheelchair assistance for embarkation. These have not been issues with other lines should I expect an issue for this trip? We sail in Sept and have sent in special needs forms within a couple days of booking (last week). When should we expect to hear something from MSC other than the auto response email that they have received the forms? Thanks! Laura

Try uninstalling the app, restart your device, then reinstall the app.

You can also rent oxygen tanks. Our family member is on 24/7 02 and will be traveling with portable concentrator and tanks to be able to go swimming. Special needs at sea is one company, there are others.