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Big Dawg CC

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  • Posts

    639
  • Joined

About Me

  • Location
    Orange County, California
  • Favorite Cruise Line(s)
    Holland America
  • Favorite Cruise Destination Or Port of Call
    Carribean

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Big Dawg CC's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. With over 30 HAL cruises, I got tired of having to manually add or subtract to get my actual sailing days and set up a spreadsheet to do it for me. See attached for a generic version of my spreadsheet, which you are welcome to download and use for yourselves. Takes some work when setting up for the first time - just copy and paste from "My Cruise History." Once set up, just add to it for each new HAL cruise you use. Enjoy! Cruise History Calculator.xlsx
  2. We were on the same cruise as the OP - no HIA. We received 11 extra days for spending, but we only spent about $2,000 for gratuities, wine package, internet, tours and dining. No casino spend. So, at best, we should have only received 7 days. We're over 500, so no real impact, but, yeah, how points are calculated for any particular cruise remains a mystery to me!
  3. Yes, you can call in batches. I do it every month. I am hoping they get so tired of the time wasted in doing this manually that they fix the website to permit partial pays with gift cards. It did work in the past, but no longer.
  4. Redeemed my perk March 21. Today, eight days later, received the following from Stockperks: Hi - just wanted to update you that there's been a processing delay for your recently submitted claim(s) but you should hear back early next week Thanks for your patience -- Zac Customer Support Team
  5. I think this is your roll call:
  6. I paid $319.99 for wifi prior to boarding using a $500 gift card with no issue. Used the balance for OBC and for the remaining odd amount, I had to call to process payment. For partial pays toward fare balance, used to be able to do partial pay online, but now, it just does not work. So, I now always have to call HAL when it is time to partially pay cruise fare with gift cards.
  7. Nov 15 disembark updated Nov 23. Went from 481 to 499. To quote Maxwell Smart, "missed it by that much!"
  8. I'd start here: https://www.hollandamerica.com/en/us/about/contact-us Go to "Ship Services." When you click there, they note: Gift orders and dining inquiries: Phone: 1–800–541–1576 Email: HAL_Ship_Services@HollandAmerica.com
  9. When our girls were young and sailing with us, at the time of booking, I routinely emailed shipboard services and requested a specific table. I would write something like the following after providing our names and booking number: I understand that you are unable to commit to any table assignment at this time, but we would like to request Table __, where we have been assigned on many prior cruises and greatly enjoyed being there." I would usually get an email confirming receipt of the request, with a message that it was too early to make table assignments at that time, and they would follow up with me prior to the cruise when assignments were being made. In many cases, they would email me closer to the sailing date to let me know we had been assigned that table. If I did not hear from them, I'd send a follow-up email a couple of weeks before the cruise. In all cases, we got the requested table. It's been about 5 years now since we have done so, but I don't why it still would not work today.
  10. My wife and I did this same tour January 2023. My wife is very prone to car sickness and she did take meclazine in advance. She did fine. My recollection is that the hairpins were not terribly sharp or severe. Just to compare, we had much worse, for example, on the Road to Hana in Maui.
  11. New skin, same poorly performing back-end: Something has gone wrong! We are sorry , we are unable to locate the page. Please try searching again. SEARCH and then Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.
  12. Face Time worked just fine for me on the regular plan on this Fall's transatlantic on the Oosterdam.
  13. We did this trip about 10 years ago. I suspect a lot will be depend on weather and other conditions as to how fast the river is flowing. In our case, I would say we had Class III/IV, and it was pretty rough in some cases, but it was a lot of fun. A couple of people fell out of one boat, but they were quickly pulled back in by the guides. If you've never done white water rafting before, in my opinion, this one is a little rough for your first white water experience. Attaching some pictures to give you some idea.
  14. I had the same problem last week. Nothing worked. Had to call HAL. When you get to the payment stage, if the Full Pay and Partial Pay icons are side by side, it will work. If the Partial Pay icon is at the bottom, it will not work as it will continually ask you for credit card info even though you are trying to pay with gift cards. I have no idea why it will sometimes show up side by side and why at other times it shows at the bottom. Tried different browsers, including incognito, and nothing worked that day.
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