dickinson

Interesting! We are going on the Sky in August. I didn't see anything on the app. Are you past final payment? We are not.

Just went to AARP and logged in under dh who has purchased 5 this month. It says you can purchase 5/month. Maybe some other company you can buy 20 but not Princess.

Do a search to find the other threads about gift cards. In short, yes you can. the limit is purchasing 5 per month so if cruise payment is expensive you have to buy over a few months.

I have read many times on here that if you cancel your cruise the money goes back on your gift card so make sure you save the card # and pin.

Read my post #31. This explains what I did when I set up both mine and dh account. Even though I changed dh email address to his own it still would not let me buy gift cards. Customer service said I wasn't enrolled in AARP rewards. Other than that, the Ombudsmen email said they had to untangle both of our accounts. Basically I really do not know what the issues were. Seems to me that when I updated dh email to his own and then I set up my account using my own email with his cell number that our accounts had different info. The other strange thing was that dh bought gift cards in March just before I set up my "account". April 1 comes and he tries to buy more cards but he can't! Why? Who knows. Just as an FYI to people, it appears when they are fixing things that instead of an email explaining that they think it is fixed they first send an email that says your password has changed. There is no explanation other than if you didn't request it to call customer service. When we did that, customer service gave us a temporary password and then we went in with that and changed the password to something we wanted. They should send an email explaining things and saying they have put a temporary password on the account and for you to go in and change it. They don't and they don't necessarily send another email saying things are all set. (I finally did get that email).

I just want to update everyone in case anyone is interested. After my post #29 it took about another week (and my emailing again saying I was concerned by the lack of response) before I heard from them (never did get a call after I left the message). Yesterday I received an email saying my password was changed. There was a customer service number if you did not request this to be done. So we called. We spoke with a very nice woman who helped both my dh (he also got the same email) and me. We were on the phone a long time. His account seemed fine although mine wasn't quite right and I could not order gift cards. She said to give it a half hour (yeah right). Anyways, later that night I got another email saying my password had changed and also an email from the Ombudsman. This email did not make complete sense and also had a couple of sentences that were grammatically not correct. It did say I should be all set. I emailed back saying no I was not all set. Around noon today they responded back and said the issue has been fixed and sure enough it was!!! I immediately went and purchased the rest of the gift cards I needed (dh did his last night). All in all it was a VERY stressful experience but we needed to go through it because of all the $$$ we saved on this cruise and hopefully will save on our cruise next June.

Try it out! You won't know til you do. We do the standard package because we don't drink alcohol or coffee so the numbers make more sense. Our extra costs on board are very small.

@dreaminofcruisin No, she does not live close to me. I think the main issue we had was when we set up dh account we used my cell (he turns his on about 5x/year) and my email (I am on the computer much more than him). He then purchased 5 gift cards. When I went to set up my account I called and asked if we could use the same email and cell. No. So we first changed his account to reflect his email and then set up my account using his cell (you need a one time code to set up). It appears that I can log in but if I try to purchase any gift card it tells me there is a tech error and try again. I did notice on his account it lists me and my email as an associate (or whatever they call it) member. This means I have my own AARP card. I am just very upset with their customer service... or lack thereof. Ultimately, if I don't hear back from them the first few days of next week I will first try to delete both accounts and try again. If it doesn't work I will probably try to login as my sister and she would give me the code. Of course none of this will help for our next cruise in 2025.

Just an update in case anyone is interested. On Good Friday I did hear back saying they are still trying to untangle my account with my dh. It has now been a week and have not heard back. I tried calling the number they had on their email (they said I could call if necessary) but every time I call I get recording saying they are all busy and to leave a message. I left a message yesterday morning but no one has called back. Also, now that it is April when dh signs into his account (where we purchased the max in March) it now acts like it is a new account and wants us to ok something so he can not even order more on his account! This has been a very bad experience. We need to do final payment the end of the month and this could cost us. Next week I might try to delete both accounts and start again. Does anyone know if I set up a login in my sister's name (who will not be cruising) if we could use gift cards from her? The one's I have just have a card number and pin.

Sorry that happened. I approached someone from my roll call in the embarkation lounge. Their picture was their avatar so I knew it was them. They were very nice. All kinds of people in this world. Don't let that one incident spoil things. Join another roll call for another cruise and forget about this last one.

Yes.

Maybe we have the same TA 😉. I got mine from someone who used to post often on this site.

Sorry for your loss. I would check further because your cruise is two months later. It MIGHT be that it is covered only within a certain time frame which would not cover two months before the cruise.

@cynbar Read what AtlantaCruiser72 said. I agree with her that Princess does not give blocks of rooms to TA's. I have booked with my TA who said she had group space but I picked my cabin from Princess.com.

I found my TA from someone who was on my cruise. They own a franchise of a large company. They are NOT just order takers and they DO discount. They will help if needed and answer emails seven days a week. Probably a unicorn but who knows. In the OP's situation I would just book online because they don't have time to look around. If they want to just save some money (because they have done all their own research) then they could book with one of the online agencies that discount. Googling helps.