I was on the Gem in February. It is a fine ship in excellent condition. We have all known about the turn down service for months. Smoked salmon on a toasted bagel with cream cheese, tomato, onion and capers was available every morning in the main dining rooms. Cookies not generally available (but tiramisu, crème brûlée, ice cream and other desserts widely available) but were distributed twice to club balconies.