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Silver Spectre

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  • Posts

    5,405
  • Joined

About Me

  • Location
    ENGLAND
  • Interests
    Bridge
  • Favorite Cruise Line(s)
    Silversea
  • Favorite Cruise Destination Or Port of Call
    Seychelles

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Silver Spectre's Achievements

3,000+ Club

3,000+ Club (3/15)

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  1. If the cruise line aborts the cruise then they should be responsible for getting people home. SS have failed their guests who didn’t book D2D.
  2. Maybe it’s going to be sold. After our recent experience onboard it might be sensible.
  3. Quite frankly this along with the new fare structure accelerates the race down to the mass market lines.
  4. Not on the Spirit recently!
  5. That only works if you booked air with them. If you only booked the cruise then they apparently don’t care or feel they are under any obligations other than to pay for a small rowing boat or maybe an economy flight that doesn’t exist.
  6. I just saw this and was truly appalled. Apparently the HD is new on the ship and doesn’t appear to have had any training. If this was done off her own back, then hopefully she will be gone soon. If it was authorised by corporate then SS needs to change all their marking asap and ‘own’ this.
  7. Should just be a back pack
  8. It would seem there is still a deafening silence from senior management at SS. All this does is mirrors the appalling handling of the early Spirit GV ending. It looks like a pattern is appearing.
  9. Good to see that this is starting to get some press coverage, even if it doesn’t really cover the guests ire
  10. Apparently someone on the Nova got a email response from said person and read it out to their dinner table last night. The responder couldn’t understand why the guest might be upset and didn’t show any empathy.
  11. Only for some and not those in the know.
  12. Went to Indochine on an Informal night with the CD, wearing a very snazzy weskit. Being polite I ascertained from the Head Waiter whether I should be wearing a jacket, so I changed to one. On spotting another guest who hadn’t bothered with a jacket I enquired and was told by the same HW that he could do absolutely nothing to stop the other guest from coming in. What a complete waste of space!
  13. So true, as usual the saving grace for the cruise was the majority of the staff who continue to go above and beyond, and the amazing guests that we meet again or for the first time. Noname rules!
  14. In 20 years of travelling with SS this was the worst overall experience. Although not directly impacted by the cancellation from Mahé, which I agree could have been made at least a month before, friends onboard and many other guests were. Service levels went from bad to patchy, shortages didn’t help. None of the tours we took matched the descriptions in the tour brochure, some were bad, others indifferent. The exit tour had a major mismatch which again caused angst to many guests. Senior management seemed invisible or indifferent. We will be on the Shadow in 7 weeks and are hoping this was an isolated occurrence. One thing is for sure, we are never getting back on the Spirit.
  15. The 2 singers (1 male, 1 female) and 4 dancers, 2 of each, are throwback to the JAR shows from 12 years ago, except with more modern songs.
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