There was a crew area across from the cabin, but we never really heard any noise. Yes, the bed was hard but we slept well. The cabin was very nice, we love the chairs on the balcony with the foot stools, so comfortable. The room was much more modern then other cruise ships we have been on. More plugs, which is great. And the hair dryer stays on now when you are using it, you don't have to hold the button on while drying your hair. LOL
We had a great cruise, we saw all the shows, all amazing. The only real disappointment was the Windjammer, we ate in there for dinner some nights and they didn't have the variety as in the past for dinner. We also ate at Chops which was very good. Try and book the Aqua show first, because ours was rescheduled due to the weather. We also love the Solarium for breakfast.
We did have the internet, the surf & zoom. It worked OK, not great but it was perfect. My husband and I would send messages to each other on Whatsapp, if we weren't together.