lemon tree

Thanks, that has made me wonder if this situation would occur on European cruises as it may just be due to USA regulations. There may be hope yet!

This sounds awful if you have to be quarantined. Thanks for the info, it does shed some light on the situation for us but would be nice if Cunard themselves were a bit more open about it.

We weren't given any options at all, no discussion with us, just the e mail as above. When we phoned and spoke to Cunard the cruise and our flight to NY had already been cancelled. I understand the issues around Covid and cruising but I really think it could have been handled better. We will definitely not be booking any more cruises at the moment but we have now rebooked a flight to New York so at least we can see our friends before they go off on the cruise! Thanks

We too have saved and used our FCC from covid cancelled cruises but this seems different to us. The actual cruise hasn't been cancelled, just us. I am more upset for our friends who will still be cruising but obviously it won't be the same experience without us. Unless things change, we won't be booking another cruise.

That's interesting and I would agree with that theory. We were booked into 5057 so that fits. I have e mailed Cunard so I'll see if I get any response.

We were due to sail on the New England cruise in July followed by the crossing back to UK. Today we had the following e mail from Cunard:- After a long telephone conversation with a Cunard rep, she confirmed that staterooms are being used for Covid isolation and as we need an accessible room, there is nothing available for us. We explained that we had booked this cruise to meet up with friends who were joining us for the New England segment, said that we had booked our hotel in New York prior to the cruise, had a concert booked in New York that we would miss, all to no avail. We had already been cancelled and our refund was being processed. We are Diamond members, we have cruised exclusively with Cunard since our first cruise in 2008 and recommended the cruiseline to friends and relatives. We have always defended Cunard when people have said standards are slipping, and remained loyal to them. That is now at an end. We have completely lost confidence in booking a cruise, how can we ever book again, knowing that it could be cancelled at any time. Of course we understand about covid but surely they must have known which staterooms would be needed to be shut off when we paid our final balance. My husband has MS, he has to use a mobility scooter as he can no longer walk. We understand that we need an accessible room, we book it well in advance and we know we will never get an upgrade. We know that most of the excursions are inaccessible to us and we may have difficulty even getting ashore at some ports but I think this is now the final straw and regretfully concede that our cruising days may be over. I feel very strongly that people with disabilities are discriminated against and I am completely disillusioned with Cunard.