We are sailing our first Celebrity cruise next weekend on the Reflection. Have sailed 25 cruises with other lines mainly Carnival. Well, we had originally booked an inside on deck 3 with the all-included back when you got the tips as well for $1600. Today I got an email from Celebrity with new documents and luggage tags that has us in a balcony on deck 6. For free! I didn't bid or call or anything. Our original cabin wasn't an HC cabin. Just a regular inside for 2 people. I am overjoyed!!