Oakton Girl

We very rarely stay in American affiliated hotels when in Europe. Go to a travel site and put in your dates. See prices and read reviews. Small guest houses and b&b’s can be found in great tourist areas with much better pricing. Good luck, but with prices high book something soon.

Finally was able to get into my account after more emails from them again today. Very frustrating! Haven’t even checked to see if loyalty points are correct. Save that for another day.

Got more directions after the 1st failure. This time said to reregister-just like you said. But now site says someone else is registered with my email. Yes, that person is me. What a mess!

I cannot access my account. Support sent me directions to reset my password. Website does not recognize my email which I’ve had forever-a real mess. Now I am again awaiting a reply from Azamara. I need to sign in for our cruise in August and also check loyalty points. I hope this can be settled before our next cruise. Just frustrating for us and I’m sure for them also.

That’s great news, but a little late for some of us. We have already paid to get tested. They need to get their act together because until today they were advertising that we would have to pay $59 per antigen test. What’s going on with them? Hope they are better organized on board.

We are paying 22 euros for each Antigen test tomorrow from a pharmacy in downtown Rome. Really quite a markup on Azamara. Well, no choice when we return. Must be paid and will do so to get back to the USA.

If you are tested onboard for disembarkation, surely this is ship personnel doing the testing and one should be able to use OBC to pay for testing. Very disappointing if not able to do so.

I just received an email from Azamara giving info on their Covid testing policy that is effective May 1.

Thank you for sharing the Covid testing info. It is definitely a big strike against Azamara. We have sailed with them many times, but changing the benefits after booking is a no-no. To tell customers that they can get testing at the cruise port for 59 euros is ridiculous. The price should be less than half of that price. I also read that some lower category suite guests are now being told they can’t use the special Spa area provided for suite guests. They are definitely going to lose loyal customers by cutting what we were told would be provided with our booking. We have not even received any notification from Azamara and we sail on May 8. Very disappointed indeed if this is true.