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tromvest

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    Dallas,Texas usa

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  1. Thank you. Very good to know
  2. So since you went through immigration your first day in Israel, the subsequent days you could easily disembark without going through immigration again even if it’s a different port in Israel? thanks!
  3. Thank you for all the replies. So last night I was able to place a courtesy hold on a cabin that I wanted for a Norway 2024 cruise. I was assured that I have 24 hours in which to keep that courtesy hold. So today I called my travel agent and was told that tje “hold”was canceled last night at 11 PM. I was sleeping last night at 11 PM so it certainly wasn’t me. I called the Executive Offices of Celebrity and all they said is they have no idea, but it was canceled. Today I wrote a letter to Lisa Perlo. This was totally unacceptable and our second choice cabin had already been taken. The first choice cabin was gone as well so we chose our third choice.
  4. I will want to put a courtesy hold tomorrow on a cabin for a cruise being released tomorrow and then have my travel agent take it over later. I have done a few mock bookings to see how do I put a courtesy hold on a reservation. What’s weird is sometimes the option is available to place a courtesy hold and then if I try it again later I don’t get the option and all that pops up is a page to place a deposit with a credit card. Has anyone had this same experience or am I doing something wrong? Any help would be appreciated.
  5. I want to book a specialty dining restaurant for an upcoming reservation. Being elite plus I get a 15% discount on the fee for specialty dining. How do I book that pre-cruise online and apply the 15%? I spoke to Celebrity and they thought ( weren’t sure) that I had to pay full price and then go to Guest Relations on board to get the 15% credited back. I can’t believe that’s the way it has to be done.
  6. Oh my! I’m laughing over here. 🤣It’s not really funny. Very frustrating.
  7. I actually called back 3 times and not one agent could give me an answer. I asked all of them to check with their superiors as maybe they would know. Nope! I learn everything I need to know on these amazing boards. ❤️
  8. I just booked this cabin for a cruise next October. Does anyone know if the bed is by the bathroom or the balcony? I called Celebrity to ask and they have no idea. Thanks in advance.
  9. We are interested in booking a UK itinerary for 2024 on the Apex. As a Captains Club member will we be able to book before the November 14th release date?
  10. I’ve never had a response when I’ve emailed the engagement center. Send a direct email to llutoff-perlo@celebritycruises.com if you want to get a response. Include your phone number and you’ll get a return response fairly quickly,
  11. Thank you for the info. I’ve tried that phone number and can never get anyone to pick up. The recording states a 30 minute hold time but I waited on hold much longer than that and finally had to hang up. I may have to contact Lisa Perlos office as that seems to be the only way to get any attention.
  12. I need to contact Captains Club for some points that I did not receive on an activity that I did on Power Up Points and I’m not sure the best way to get a hold of them. I’ve called various phone numbers that I’m told are for captains club but none of them have gone through to CC or I’m on hold for so long that I eventually have to hang up. Is there anybody that knows a direct email or phone number that somebody will actually respond to in a timely manner? Thank you JULIE
  13. Im sailing from Barcelona and yesterday we were to test one day before boarding (up to date) for our May 3rd departure. Tonight, Celebrity changed it to 2 days. Keep checking website and hopefully Italy will change to two days
  14. Sunlover: Looks like celebrity just changed the testing days for Spain departure. “Up to date” is now 2 days in advance of boarding. this makes things a bit easier.
  15. I Was wondering the same thing as well. We are “up-to-date”as well and only have one day before to test in our hotel room. If for some reason we don’t have a good Internet connection to do the E med test it would be nice to know that I could come to the pier and test there before I board. I have placed a call into the executive offices of Celebrity and I’m waiting to hear back to see if the up-to-date passengers can pay and receive a Covid test at the pier.
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