different issue ... but we also had a cruise cancelled. i also noticed when i was looking at beverages/etc.
My TA is an angel ... has apparently gotten it worked out ... but still nobody can explain how it happened ....
apparently another travel agent, that I have never contacted, changed my booking on the same day that I made final payment ... that triggered a higher price, and since I didnt know about it, didnt get any notice ... I didnt pay the additional fee and RC cancelled the cruise ... and kept $900. Said they refunded the difference ... but it didnt show up in our account for over a week ... still waiting to get the $900 reapplied to the cruise ... RC said they would grant our booking price ... trusting it will happen ... but leaving a very bad taste for the line that doesnt communicate!
How does another travel agent get our booking number and change our requested cabin ... and then when the change is made we get NO NOTICE!!