The Freeplay is based on your points from the cruise you are on, I had over 8000 points on my last cruise and was offered a Junior Suite and $1,000 freeplay if I booked on board with Next Cruise or completed a Next Cruise form and was charged $200 for a Reservation Number. I completed the form and was provided a reservation number in an email within 2 days and had to call the royal Club number within 7 days to receive the free play offer as well as the cruise. I called the Royal Club line on the bottom of the certificate within
7 days. Provided the reservation number and booked a cruise to the Greek Isles and received $1000 freeplay. You have to follow the rules to get the comped cruise and the freeplay, but it does work.