papadave

Just back from our cruise on the Millennium. We arranged tours at a couple of ports using Viatour and ToursByLocals as intermediaries. If you are taking a tour where you meet the guide and use a combination of public transportation and walking the expense is much more manageable than booking one of the ship excursions. However, because a tour guide cannot drive you, you will need to pay for both a driver and a guide if using private transportation. Both of our guides were extremely knowledgeable, arranged great lunches for us and kept us from being stuck in crowds.

Thanks for posting a current menu. It is not obvious, but the "featured selection" items are available for a surcharge. I have around four weeks of prior cruising on MSC, so I have eaten quite a bit of their food, which is pretty good for a mass market line. If you are trying to avoid bread, the problem is that they often have very nice bread available and it is hard to pass up. Unless things have changed, the classic favorites are available nightly. I'm always happy with the salmon, but surprised that a European cruise line does not have exceptional pasta. Sailing out of Barcelona a couple of years ago, the Spanish delights on this menu (and photographed) were disappointing. However, the soups, which may not sound very interesting, can be special. If you like mozzarella and you find the freshly made type on board, that is a real treat. Leave time for breakfast and lunch if you decide to go to the main dining room, as service time can vary, but it is a way to avoid the buffet, which can be great one day and feel like a hospital emergency room another, depending on how many people show up at the same time, what your fellow passengers are like, and how their days have been going. I hope you can add a bit more about your trip for those of us about to embark.

The photo is the original post is not a pair of spiny lobster tails, but a pair of North Atlantic (Canada, Maine) lobster tails. I'm not sure who had the "bad" warm water lobster, but it was not the person who took the picture in the original post. Blu does, overall, have a somewhat lighter menu, if only from an environmental standpoint. Less red meat, a greater variety of vegetables, less deep-fried food. Maybe lower sodium, but I'm really not sure about that. If they went much further, people would be complaining about food quality, as it is harder to make a flavorful meal using little to no fat. For some people, every cruise starts with a big, juicy piece of prime rib. I think that's the type of thing Blu plays down. I've had some really good meals in the MDR and some really good meals in Blu. I, generally, prefer the smaller dining room with a better staff to customer ratio, but find both venues to have some better points. Happy cruising everyone.

Good luck. We have been in Aqua class without any noise problems from the pool deck above, but have met some people who had issues and moved cabins because of the noise. If you are getting the benefits of Aqua class -- the steam room, Blu restaurant -- and want those benefits, it is a nice trade off. Some of us really like Blu, but it is not for everyone, especially those who like a lot of meat and rich desserts, as the menus are meant to offer a meal that is a bit lighter, if only when compared to meals in the main dining room.

Blu, which I like, is probably not for everyone. One of their aims is to provide lighter food which, as with most restaurant experiences, is not exactly health food, just not as indulgent as much of the MDR menu when it comes to calories, fat and the like. As such, you will see more fish, less heavy sauces, that kind of thing. If I were taking a very short cruise, something like 5 days, I would probably want to eat prime rib and over-indulge like there is no tomorrow. However, if you are on a ship for a week or two, you might feel better without rich desserts. If you meet others and want to dine with them, you cannot invite them to join you in Blu unless they are already permitted to eat there. I find that a good idea for planning, as we tend to meet people during the course of a cruise and can enjoy extra company and fresh conversation at dinner. For me, the best parts about Blu are that it is less hectic and, as I recall, there is a higher ratio of staff to guests than you would find in the main dining room. In the end, it is your vacation, your cruise, and the best way to enjoy things is to make choices that are right for you, not for someone else. Have a great trip!

If you really want to be sure, call MSC. I understand they are experiencing longer than normal hold times. While you are on hold, you can read the novel you've always put off reading.

Your advice is solid. I wound up playing telephone tag with my TA for a few days, then let things sit for too long. Last week I spoke with my TA and they contacted MSC, but it was too late to give the booking to the TA. Life, unfortunately, got in the way. It will be okay, I hope, but I certainly would prefer to have a TA involved in case I have an issue going forward.

Based on a grand total of one cruise taken and a second booked, I can say that the on board experience is really great, but there are real issues with IT and customer service which MSC doesn't seem to be taking as seriously as they should. I booked my upcoming cruise directly with MSC because they were running an excellent promotion and my travel agent and I could not connect. Because of the promotion being offered, I knew the price was never going to go down significantly, but risked losing out on the deal -- $500 shipboard credit when booking a balcony, which ran around $750 (plus port charges and taxes) for a 17 day cruise as a solo, essentially $250 for 17 days, and that promotion was not showing up on my TA's website. Perhaps I should have tried to reach a different agency, rather than booking on my own. So far, only some technical issues where I haven't been able to complete on line forms because of their IT which still doesn't function correctly. I have 8 weeks to take care of this, so I'm not in a panic, plus MSC just sent an email with my cabin assignment. Back to the original problem posted on this thread -- this stinks. MSC, as any company in this type of business, could make reasonable accomodations. Maybe they can't give you the same cabin, but if you know approximately where you and your friends wish to be located, maybe they can find cabins near each other and make that work. Get to the essence of what you really want in order to have the best cruise possible and communicate that. And good luck.

I just received an email from MSC requesting a copy of a physical card, which I do not have, and requiring that my name be on my proof of existing membership in a loyalty program. My name was there, under the heading "Legal Name" in all caps. So, I replied to their email, but it does not make sense for me to submit the same thing already submitted to meet the requirement that my name is on it, when my name already is there. It is very hard to believe that they missed my name on what I sent them.

My understanding and recollection of the set dining time is that there is a time when the service starts and a time when the service ends so they can clear people out and set up for the later dinner service. Last summer, 5:30 meant you could get there between 5:30 and 6, but they stopped letting people in around 6 and told latercomers to enjoy their dinner in the buffet. More than a year later than my cruise, it is possible they are more flexible, but that is what this meant when I was on an MSC ship in the summer of 2021.

Another option is to put this question to your local newspaper or TV station. If they have interest, not only is there a chance you will get a firm answer, but if the answer is that you are being denied the right to vote because you are taking a cruise, that may be newsworthy.

I would recommend HAL without much hestitation, but not Alaska so late in the season. We were on the newest ship, the Rotterdam, this summer and the newer ship had its good points and bad points. My preference with HAL would be to find the oldest vessel still in service, as the size of the ship can make it feel more luxurious. My best guess is that any 30 day cruise on any line is going to skew towards retirees and people taking what may be their last voyage in life. We have been on a number of HAL cruises, back when they used to port in NYC, one from Florida and 5 in Alaska. If you are on a ship for 7 or 14 days in Alaska in the summer, the passengers aren't going to be much different on HAL than on other lines. If you are taking a world voyage that few working people or families can fit into their lives, you are going to have a bunch of old folks and a ship that gets pretty quite after dinner. A strong plus for HAL over some other cruise lines is that there is very little pushing of product whlie on board. That is, you are less likely to be bombarded with advertising in the form of announcements. You can still opt for a set dining time and have the same dinner table nightly. They still offer more cruise ship food than "comfort" food, if that is your thing. Right now, because of COVID, they seem to have scaled back on some things. Maybe they don't have enough trained staff on board, maybe some folks were sick, or perhaps they won't be doing as many communal activities until COVID is no more than another background thing, like the common cold. It was hard to tell. Bottom line, I recommend HAL but don't think that taking a cruise to Alaska in October will do what you want in the way of introducing you to the line to see if you like it.

The blue bus

You can also take the blue bus, which does little more than take you from the port to the closest edge of the city (Columbus statue near Ramblas and Gothic Quarter), which might be more economical if it is only one or two of you and your hotel is close to the drop off point.

There is a combination store and tourist information center at the pier. They were able to give out a phone number to call for a taxi, allowing us to get to Sky Lagoon easily, however we already made an online reservation. They appear to have a lot of tourist information, but I would not rely on having anything like you want available on the spot. You don't have to book through the cruise line. As Cruise Critic frowns on any direct mention of a specific company (makes sense, otherwise you don't know if someone is using the site for advertising and only posing as a neutral advisor) I suggest a web search for Reykjavik tours from pier or port.