Contacted CelebrityCruises yet again, due to only getting 2 points instead of 3.
They could see 3 on their system, so suggested I did the following:
”Hi jackie i can see your points are now 880 on the system, to update your account i would recommend going into your profile, removing your loyalty number saving the changes and logging out. If you then log back in and re attach your number you should see the points update. Thanks”
Thought I was fairly good at IT stuff, but this stumped me.
Eventually, I went into the App, deleted it and then reinstalled.
I still couldn’t see my correct points, as I couldn’t even open the site, on my I Pad, but I could on my phone. I’ve since had an email thanking me for joining and all is now OK.