MickeyP

We have made plans for Pride of America’s 11 day tour and cruise around the Hawaiian Islands in November. I don’t see many good reviews here on CC. What I did read is, that NCL customer service isn’t the best. Some reviews have a few complimentary dining options as closed, and therefore you need to pay an up charge to dine elsewhere. Room rooms have a sewer smell someone posted. This will be our first NCL cruise and I am concerned as to what we can expect.

Juneau Whale Tours

This wasn’t the first rodeo to clear the Noordam in Vancouver yesterday. Groups with colored tags waited to get off the ship . The World stage was packed with everyone wanting to get off the ship at their HAL recommended time slot that they sent to staterooms on Friday. Numerous People throughout the area were coughing and sneezing. Most without masks too. No regard for healthy people around them. We had our masks on as a precaution. Makes me think that HAL although they preach healthy protocols could have recommended masks or had them available if someone was under the weather. After flying home for the last twelve hours my wife seems to have a runny nose and a dry cough. We’re scheduled to depart the ship at 845am and never got our group called till after 945am and then they treat everyone like school children in line for the bus. I spoke to Representatives from HAL and the port and they blame each other. Just a major disappointment.

We contacted Juneau Whale Tours through trip advisor , the 3 hour tour. A small boat Maximium of 20. New boat too and we only had 7 customers. Was great. Whales the entire time. Only thing, the dropped the price once onside the 48 hour window.

We are in Skagway today on the Noordam, three other ships here and the town is busy. No issues. They are busing people around the rock slide with ease. Most everything is walking distance.

On our previous Land First Cruise second with HAL, on the land portion we would put our suitcase outside our room in the AM and the porter/luggage handlers would handle our larger suitcase and transport it to our next stop/accommodations. we had a backpack with our valuables and meds for the bus/train portion. HAL also offers to store and transport another suitcase that is packed with just cruise attire to the ship. you wouldn't have access to it during the land portion.

Thanks for your input. Sounds reasonable. HAL web site suggests higher recommendations. I like yours better, unless of course we get exceptional service, then we graciously offer more.

Leaving soon for 7 Day Alaskan Land Tour through HAL. Recently, I reviewed a post with suggestions for Gratuities for the Bus driver, tour director etc. Cannot seem to recall just where it appeared. Would appreciate any help. Thx

I am confused. Our HAL cruise and tour in May of 2023 is all paid in full. We saw that this OBC credit for Veterans was a vey nice perk. I registered with SheerID and got approved with all the needed information. After not seeing the $100 OBC on my account , I emailed customer service and they replied saying that it is only offered on future cruises. I think many of the previous posts were paid in full and received the credit.

One of our best memories on our many HAL cruises was a late night show by the ships crew. I don’t see any threads regarding it. Does it still happen ?

Sound great. Unfortunately, we disembark in Vancouver traveling to Myrtle Beach. Do you know if luggage direct operates out of Vancouver?

HAL has plenty of tour / cruises to offer. Don’t do the RT , spend 7 days on the ship and 7 days on land all in the same direction. The RT you don’t get to see Alaska in real life. We did the Northbound in 2010 and looking forward to the Southbound from Fairbanks in May. Enjoy!

Madame Jeannette’s restaurant , outstanding place.

I may have missed a post on the subject but we did the land on Celebrity in 2010 , they did a great job with our luggage at each hotel/lodge stopover. Does HAL limit the luggage for each passenger to just one per person? We had planned our land and cruise with three bags for the two of us. HAL is very vague on their web site. I understand we cannot take the luggage on the bus or train. So my main question is are we limited to one large luggage ?