judyzoo

Put the credit card charge in dispute, if you can. Otherwise, wait, and wait, and wait. Our river cruise was cancelled by American Queen Voyages in December 2022 (without proper notice to us). We had paid in full in August. Despite our many calls and letters and emails, we did not receive a refund until February 2023 -- three months after the cancellation! They held our full payment for six months and provided no compensation; and also provided no reason for the cancellation.