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tink24

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Cool Cruiser

Cool Cruiser (2/15)

  1. Honestly, they could have offered me a free bottle of water and I would've been cool with it. The fact that they just didn't seem to give a crap when they clearly screwed up is the frustrating part for me.
  2. I'm still in original room. Within 5 minutes I received 3 emails - first was a new invoice showing I was moved to a one bedroom grand suite, second was the "Congratulations - You have received the 2 bedroom grand suite," third was new invoice with my original room number.
  3. I received an email from Royal Up stating that my offer was accepted for the 2 bedroom grand suite. I was ecstatic! When I checked my reservation to see what room I was assigned, it still showed my original junior suite. Within 5 minutes Royal Caribbean sent me 3 emails - one showing that I was now in a one bedroom grand suite, one confirming the 2 bedroom grand suite (that my credit card was charged for), and a third showing my room as my original junior suite. I called Royal Caribbean to clear up the confusion and was told that my room was no longer available and my other Royal Up bids were now expired. I asked why they would send me a confirmation and charge my credit card for a room that was not available, but never received any type of reasonable response. All they would say is that my card would be refunded. I'm super pissed to say the least.
  4. We got the test today. Hopefully it won’t be a problem. Thank you so much for the advice.
  5. My son might have Covid. Was tested at Kaiser today. We sail on 8/12 out of Los Angeles. What happens if he is still testing positive 2 days before sail date but is no longer considered contagious? Hopefully someone else here has experienced this and can help.
  6. I'm currently booked in a suite guarantee for the Navigator 8/12. How does the process work to bid on an upgrade? Is it possible that I might get one anyway since I'm in a guarantee category?
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