Shrewsbury on Tour

Good morning… I truly hope so…but still not back on website yet…hopefully within few days. I never received a email as mentioned above??? Communication has been mixed?? Will check again in few days, will save endless hours trying to find alternative. Thanks for the update. Cheers

So in last 4 days… it’s sold out its cancelled it’s under review its cancelled its sold out… A completely amateur operation….just going to write this off and sail with someone who can communicate with their customers. Cheers

I reached out to VV via X. This is their reply…. Thank you for reaching out, Matthew, let's dive right in. Our fabulous Resilient Lady is still set to sail on September 29th, 2024, the voyage has just been sold out. This is why it's no longer available on the website.

I see that Virgin Voyages have now removed the banner that explained the removal of cruises for Resiliant Lady. I truly hope that does not mean we have to wait longer than the end of February to find out if our cruise is going ahead. Time is money as they say, we just need to know. Having had cruises cancelled or significantly altered by with NCL and RC, they are far superior in their communication. Apart from a few who use this site and other forums, most other passengers are booking flights and hotels completely unaware that it looks very likely that it will or has been cancelled. I find this totally irresponsible and selfish. From my own point of view I have leave booked for specific dates. It’s a bloody nightmare. Costing up similar cruises at short notice is going to cost significantly more.

Exactly what they told me..,however next years cannot be sold out!!! This Year’s is not sold out either I check regularly for price changes etc… they are lying!!!

So if they cancel, they will offer you too book any cruise at the same price as what you had booked this cruise for. The only problem is that there are not many lengthy cruises 12+ nights. Or get your money back?? I was so excited ish to go with Virgin for the first time.,,not sure if that sounds right!! After NCL, RC and others. Like most things it’s great if it works.., but at this moment in time I’ve found their customer service etc truly appalling.

Good afternoon, The same cruise next year has been taken off the website also. As I said earlier they told me it was cancelled yesterday then changed their minds. It’s pretty shambolic at best. I got a friend to call to check availability they said it was sold out!!! Just need to know sooner rather than later. I’m already out of pocket on some flights and a hotel. The price was good, we even invited our daughter along too…

Hello, After last few days of uncertainty surrounding Resilient Lady for future cruise on 29/09/24. I decided to call Virgin Voyages, because if it is cancelled I need to change leave, pay for another etc. Time is money as the saying goes. Have incurred costs already on flights and hotels all non refundable. So just a few mins ago the following happened.. Call 1 - I was told the cruise was cancelled, I said what happens next. I will receive email detailing terms etc. I was then told the cancellation was not official. Clearly should not have told me that. Then back peddled. I asked to speak to a manager, place on hold. Line went dead.. Rage!!! Call 2 - After explaining all again, was told that it had been removed because it has sold out. I said I did not believe this was case. Time for another different answer it’s now under review. Possibly going ahead. But not cancelled today….so many contradictions. First time with Virgin, I fully appreciate that the world is mad at the moment and things change. But do not lie!!! Don’t say it’s cancelled then change your mind…but if you read between the lines!!! We both work, need to plan leave, etc, Making these calls has only added to the confusion. If anyone has not booked flights, hotels etc relating to above cruise…I would wait!!! Cheers

I truly hope so. But with the troubles in the world who knows. Was first time with VV. https://cruiseindustrynews.com/cruise-news/2024/02/virgin-voyages-repositioning-update-ship-heading-around-africa/

Do you think there’s a possibility it will be cancelled??? As all other cruises for Resiliant Lady for this summer are still available. Cheers

Hi, yes Portsmouth to Barcelona on the 29/09 Cheers

Good evening, Also on this cruise. Just checking on VV website cruise no longer showing?? Sold out 9 months in advance?? Any thoughts?? Thanks

See you on board!!! Cheers

Good evening… Phew…so glad. Really looking forward to Ibiza to reminisce over memory’s albeit distance ones from my youth…ha ha, Thanks again

Good morning. Will be gutted if that is the case?? Ibiza was probably the main reason why we booked our first Virgin Cruise. Still shows Ibiza on Virgin website. But why would the port show that info. Looks like the website will be updated soon?? Cheers.