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Sascol

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  1. Thanks for all the info. We’d love to be able to do the train but this would be a challenge with all of the luggage we have.
  2. We were advised on day 2 that transfers were not available to sign up for yet. Went back a few days later and the only times available were those that were too late in the morning to make the flight that we arranged through celebrity. Being that they changed the end port well after we booked our flights (we were originally supposed to dock in Amsterdam) I believe they should have been better able to accommodate those with earlier flights…especially those that were booked through celebrity air.
  3. We are currently on the Apex and will be docking later this week in Rotterdam. Celebrity has not provided ample transfer service to the airport in Amsterdam. We’ll need to get a taxi upon disembarkation. Is it an easy process to just grab a taxi at the pier or is this something we need to book in advance? Other suggestions outside of just grabbing a taxi (a specific taxi service or other transportation suggestions) welcomed as well. Thanks in advance.
  4. Open window, close partition behind you, sit there. Boom…regular balcony. Done it 2x. Love it.
  5. Sadly, last fall on Beyond we felt that the food and service in the main dining rooms (the ‘free’ ones) had slipped. This is why we booked the specialty restaurants this time. We did not realize though until today that another 18% had been added.
  6. This is such BS. Nickel and diming everywhere now. Thanks for the replies.
  7. OK. We are not rookies. We have cruised almost 30 times …about half of those with Celebrity. Every time we cruise we book several specialty restaurants. I seem to remember clearly that the cover charge, as explained also included gratuities for the staff and while not necessary, you could then pay the staff additional $$ after dining. In other words $50 covered the meal and the gratuity. I do not ever remember being charged a gratuity in addition to the $50 in advance. We recently reserved specialty restaurants for our upcoming cruise and I noticed in the confirmation we received after the fact via email we received that an 18% gratuity was added to our charge. Is this normal? If so, when did this start?
  8. After returning from a recent Celebrity cruise and experiencing multiple issues that had a negative impact on the cruise overall, we sent an email to corporate (cec@celebrity.com) that detailed the issues. After a week or so I got an email back stating that the email was forwarded to the ship for additional research. Based on the experience with this some of you may have had, will I her back and get possible resolution? I’m curious how the experience was from others that may have done this. Thank you.
  9. Non suite for us but this type service is to be expected?? Sorry but no.
  10. There lies the issue. Cruise lines need to STOP accepting new bookings when they realize planned staffing can’t handle additional passengers. Sure this impacts profit per voyage but if this continues they risk losing repeat passengers (like us) on future cruises because we fear the same problems repeating themselves. They’re shooting themselves in the foot and risking long term profit.
  11. 8302. Worst we have ever had. It was literally as loud as the cabin door closing all night long.
  12. Welcome to the forum. We saw this outburst too. Truly unacceptable. There were about 4 or 5 folks doing their best to get the taxis and shuttles organized. Most people waiting were surprisingly patient but the woman you referenced was way out of line and out of control.
  13. Rooftop for sure. Did it 2x…awesome both times. All the ones we did were well worth the cost.
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