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uktog

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  1. I think the onboard bidding was a temporary work around to continue to generate revenue on excess capacity whilst the pre boarding process was in abeyance due to the IT meltdown. It was a lot of work for guest relations during their busy early days of the cruise and didn’t give any recognition for loyalty which was always a stated focus of the upgrade process. It was much more a first come first served action once the ship was sure of its inventory (a slight (!) issue during the IT meltdown). Looks like they’ve now reverted to a version previously used with the significant added benefit of the guest having the final say on accepting the upgrade or not.
  2. Exactly my thoughts or alternatively canned marketing never mind the detail!
  3. Fantastic review - it was so hard to decide which excursions to do and I spent many hours agonising over it. I think your post demonstrates that whatever you do you are going to see things that are so different and which amaze and fascinate you. How I miss the orderliness of Japan now I am home - why dont people walk on one side of the pavement/sidewalk only - it makes so much sense and leads to so much less hassle!!!
  4. As the ship was almost full no upgrades were accepted (though offers were sought) on the 3/4 cruise. Wisely they kept back what wasn’t sold as “contingency” I suspect these days letters to bid are automatically issued - it gives Azamara useful data if nothing else.
  5. The other person who can help is the Cruise Director as its an "entertainment" issue
  6. They can easily turn it down/off if they want to.
  7. I suspect given the flexibility built into ships structures to withstand vibration caused by more unpredictable wind and wave patterns unusual noise is something that’s potentially going to haunt you on ships regardless of their age And things can change overnight. Recently on a cruise that had previously experienced quite rough seas the captain highlighted that he had sounds that appeared through the night in his quarters which he had never heard in all the years he had slept there. Journey has recently had a few beatings at sea so I hope you’ve packed your earplugs - that’s what we do.
  8. 8060 is one of my favourite suites. We were 17 days next door to it recently and never had any noise issues. Maybe it’s down to individual hearing and the frequencies that each person is affected by
  9. I wasn’t sure what I was expecting. I’m kind of glad the reason ran late so that our peak viewing was in quieter places and not in the Sakura frenzy of Tokyo
  10. Funny we had that replenishment issue in Windows in February on Quest and didn’t enjoy our lunchtime experiences however just off Journey where we never encountered any issues and enjoyed a lovely varied range of offerings. It’s down to the Executive Chef and FB manager. If they’re not supervising it goes pear shaped. We never saw them checking around on Quest but did on Journey and the difference was significant. Journey also had a very proactive Hotel Director who was also checking- the inconsistencies are down to the management
  11. To which the correct answer is yes indeed I can afford a private yacht but there are other experiences I prefer better 😃
  12. That would be an excellent idea. Create a go to source for next years guests. I so want to do the survey so much was 10/10 Our experience has exceeded expectations both ashore and onboard though the latter was from quite a low base!
  13. Unfortunately we have the curse of Azamara IT. Our surveys have arrived - neither survey will allow us to progress beyond Page 1 on any device. We had many positive things we wished to say and in particular there were four excellent staff members (two on first contracts) we wanted to highlight. After so many positives and green shoots of recovery onboard they go back to the old ways!
  14. You were lucky we got no tablecloth 2/3 mornings and only got called ahead after the first no call delivery as I wrote that on the special request on the order form. Every time tray just dumped down and we were left to manage it - we did think that change in procedures was unnecessary and disappointing if you want to stay a premium line
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