We were on the Royal last fall for an Australia/NZ cruise. We are elite and had no problem getting free tokens, have a few left over for our next cruise. We also take a picture if everything sent out in the laundry bag. Wife also adds "wash in cold water" on the laundry slip, don't know if it has helped but nothing has ever come back shrunken.
Wondering if anyone has sent out a men's suit for "cleaning" and how it came back.
Mike