Im really sorry to hear this. I sailed on Jade and POA and they were both awesome. I’m guessing they are understaffed since the pandemic. I hope NCL remedies this. In a situation like this, it pays to do your research on what foods you can and can’t eat. When I first became gluten intolerant, I googled everything ( is it gluten free?). Some if the answers surprised me- like soy sauce has gluten, but buckwheat doesn’t?? I used to write a blog on being gluten intolerant. I did an extensive write up on my experience with NCL. I’ve since found a way to be able to eat gluten ( I am not celiac) but I still try to help others whenever I can who are going through the same struggles. Ask questions about everything. Mistakes in communication or lack of staff knowledge in can result in unpleasant digestive symptoms. Mistakes happen.
Don’t be afraid to speak up. If something feels or looks wrong, don’t eat it. Most things can be made gluten free. You just have to ask. I’m hoping your cruise on the Getaway goes much better for you!