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Current Concierges continued


PH8
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AD Adventure of the Seas -Fernando

(Reshma on vacation 12/18/11-2/19/12)

AL Allure of the Seas--(Concierge)-Fernando/Rahim

(Diamond)-Dexter Fraser

BR Brilliance of the Seas - Betsy Medrano(Edson Rosa on vacation 12/11/11)

EN Enchantment of the Seas - Reyno Varkevisser (Charmaine Femandas on vacation 01/16/12)

EX Explorer of the Seas -Carlos Javier Ortiz(Mario Reyes as of 4/9/12)

FR Freedom of the Seas (Concierge)-Willie

(Diamond)-Verdine (Rahul Barua on vacation 02/12)

GR Grandeur of the Seas - none

ID Independence of the Seas (Concierge)Raj Bhugwath-(Ken Boodoo-on vacation till 04/22/12)

(Diamond) -Coumella Arandia

JW Jewel of the Seas - Nedere Reid-till April 28th (Jasmin on vacation12/10/11 )

LG Legend of the Seas -none

LB Liberty of the Seas (Concierge)-Oana Popa(from 2/04/ to 4/9--returning to Diamond Lounge 4/10 to 4/28) Carlos Ortiz TBD

(Diamond)--Nicola Baker

MJ Majesty of the Seas- none

MA Mariner of the Seas -Luca Lorgio(Nadia Gruber on vacation)

MN Monarch of the Seas- none

NV Navigator of the Seas – Karen Hernandez(starts vacation 04/12)

OA Oasis of the Seas (Concierge)Allan/Natalia

(Diamond) Roberto

RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen(till 4/05/12) Steven as of 4/05/12

(Diamond)Silvia Abreu De Gasperi(till March 6th,returning in May)

RH Rhapsody of the Seas -Amit(date TBD)

SR Serenade of the Seas -Francois Roux (till 07/04/12-returning in Sept)-Victor on vacation

SP Splendour of the Seas – Diego Tripaldi(till 04/22/12)

VI Vision of the Seas - none

VY Voyager of the Seas -Israel Sanchez(till 03/12)

 

To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com

The underscore is ONLY between the ships two letters and Concierge.

i.e

EX_Concierge@rccl.com

 

 

On ships with Diamond lounge concierge,add the word diamond in front of concierge

i.e

FR_DiamondConcierge@rccl.com

 

On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship

i.e

OA_Concierge01@rccl.com

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AD Adventure of the Seas -Reshma

(Fernando on vacation 2/19/12)

AL Allure of the Seas--(Concierge)-Fernando/Rahim

(Diamond)-Dexter Fraser

BR Brilliance of the Seas - Betsy Medrano(Edson Rosa on vacation 12/11/11)

EN Enchantment of the Seas - Reyno Varkevisser (Charmaine Femandas on vacation 01/16/12)

EX Explorer of the Seas -Carlos Javier Ortiz(Mario Reyes as of 4/9/12)

FR Freedom of the Seas (Concierge)-Willie

(Diamond)-Verdine (Rahul Barua on vacation 02/12)

GR Grandeur of the Seas - none

ID Independence of the Seas (Concierge)Raj Bhugwath-(Ken Boodoo-on vacation till 04/22/12)

(Diamond) -Coumella Arandia

JW Jewel of the Seas - Nedere Reid-till April 28th (Jasmin on vacation12/10/11 )

LG Legend of the Seas -none

LB Liberty of the Seas (Concierge)-Oana Popa(from 2/04/ to 4/9--returning to Diamond Lounge 4/10 to 4/28) Carlos Ortiz TBD

(Diamond)--Nicola Baker

MJ Majesty of the Seas- none

MA Mariner of the Seas -Luca Lorgio(Nadia Gruber on vacation)

MN Monarch of the Seas- none

NV Navigator of the Seas – Karen Hernandez(starts vacation 04/12)

OA Oasis of the Seas (Concierge)Allan/Natalia

(Diamond) Roberto

RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen(till 4/05/12) Steven as of 4/05/12

(Diamond)Silvia Abreu De Gasperi(till March 6th,returning in May)

RH Rhapsody of the Seas -Amit(date TBD)

SR Serenade of the Seas -Francois Roux (till 07/04/12-returning in Sept)-Victor on vacation

SP Splendour of the Seas – Diego Tripaldi(till 04/22/12)

VI Vision of the Seas - none

VY Voyager of the Seas -Israel Sanchez(till 03/12)

 

To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com

The underscore is ONLY between the ships two letters and Concierge.

i.e

EX_Concierge@rccl.com

 

 

On ships with Diamond lounge concierge,add the word diamond in front of concierge

i.e

FR_DiamondConcierge@rccl.com

 

On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship

i.e

OA_Concierge01@rccl.com

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AD Adventure of the Seas -Reshma

(Fernando on vacation 2/19/12)

AL Allure of the Seas--(Concierge)-Fernando/Rahim

(Diamond)-Dexter Fraser

BR Brilliance of the Seas - Betsy Medrano(Edson Rosa on vacation 12/11/11)

EN Enchantment of the Seas - Reyno Varkevisser (Charmaine Femandas on vacation 01/16/12)

EX Explorer of the Seas -Carlos Javier Ortiz(Mario Reyes as of 4/9/12)

FR Freedom of the Seas (Concierge)-Willie

(Diamond)-Verdine (Rahul Barua on vacation 02/12)

GR Grandeur of the Seas - none

ID Independence of the Seas (Concierge)Raj Bhugwath-(Ken Boodoo-on vacation till 04/22/12)

(Diamond) -Coumella Arandia

JW Jewel of the Seas - Nedere Reid-till April 28th (Jasmin on vacation12/10/11 )

LG Legend of the Seas -none

LB Liberty of the Seas (Concierge)-Oana Popa(from 2/04/ to 4/9--returning to Diamond Lounge 4/10 to 4/28) Carlos Ortiz TBD

(Diamond)--Nicola Baker

MJ Majesty of the Seas- none

MA Mariner of the Seas -Luca Lorgio(Nadia Gruber on vacation)

MN Monarch of the Seas- none

NV Navigator of the Seas – Karen Hernandez(starts vacation 04/12)

OA Oasis of the Seas (Concierge)Ricardo

(Diamond) Hayley De Vos Luzio

RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen(till 4/05/12) Steven as of 4/05/12

(Diamond)Silvia Abreu De Gasperi(till March 6th,returning in May)

RH Rhapsody of the Seas -Amit(date TBD)

SR Serenade of the Seas -Francois Roux (till 07/04/12-returning in Sept)-Victor on vacation

SP Splendour of the Seas – Diego Tripaldi(till 04/22/12)

VI Vision of the Seas - none

VY Voyager of the Seas -Israel Sanchez(till 03/12)

 

To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com

The underscore is ONLY between the ships two letters and Concierge.

i.e

EX_Concierge@rccl.com

 

 

On ships with Diamond lounge concierge,add the word diamond in front of concierge

i.e

FR_DiamondConcierge@rccl.com

 

On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship

i.e

OA_Concierge01@rccl.com

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AD Adventure of the Seas -Reshma

(Fernando on vacation 2/19/12)

AL Allure of the Seas--(Concierge)-Fernando/Rahim

(Diamond)-Dexter Fraser

BR Brilliance of the Seas - Betsy Medrano(Edson Rosa on vacation 12/11/11)

EN Enchantment of the Seas - Reyno Varkevisser (Charmaine Femandas on vacation 01/16/12)

EX Explorer of the Seas -Carlos Javier Ortiz(Mario Reyes as of 4/9/12)

FR Freedom of the Seas (Concierge)-Willie

(Diamond)-Verdine (Rahul Barua on vacation 02/12)

GR Grandeur of the Seas - none

ID Independence of the Seas (Concierge)Raj Bhugwath-(Ken Boodoo-on vacation till 04/22/12)

(Diamond) -Coumella Arandia

JW Jewel of the Seas - Nedere Reid-till April 28th (Jasmin on vacation12/10/11 )

LG Legend of the Seas -none

LB Liberty of the Seas (Concierge)-Oana Popa(from 2/04/ to 4/9--returning to Diamond Lounge 4/10 to 4/28) Carlos Ortiz TBD

(Diamond)--Nicola Baker

MJ Majesty of the Seas- none

MA Mariner of the Seas -Luca Lorgio(Nadia Gruber on vacation)

MN Monarch of the Seas- none

NV Navigator of the Seas – Karen Hernandez(starts vacation 04/12)

OA Oasis of the Seas (Concierge)Ricardo Mock

(Diamond) Hayley De Vos Luzio

RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen(till 4/05/12) Steven as of 4/05/12

(Diamond)Silvia Abreu De Gasperi(till March 6th,returning in May)

RH Rhapsody of the Seas -Amit(date TBD)

SR Serenade of the Seas -Francois Roux (till 07/04/12-returning in Sept)-Victor on vacation

SP Splendour of the Seas – Diego Tripaldi(till 04/22/12)

VI Vision of the Seas - none

VY Voyager of the Seas -Israel Sanchez(till 03/12)

 

To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com

The underscore is ONLY between the ships two letters and Concierge.

i.e

EX_Concierge@rccl.com

 

 

On ships with Diamond lounge concierge,add the word diamond in front of concierge

i.e

FR_DiamondConcierge@rccl.com

 

On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship

i.e

OA_Concierge01@rccl.com

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It is Mock

 

The other posters are correct it is Ricardo Mock. I just received an email from him.
Thanks to the two of you!

 

On Freedom, will Rahul return by mid-April? Has anyone had Verdine as a Diamond Concierge? Is Verdine a lady or gentleman?

I read where Verdine was the DL........not sure if it is a man or woman..........thought woman,but looked up the name and it seems to be a man's name.....

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We were on the Freedom of the Seas 2/19/12 sailing. It was Verdine's (female) first week in the Diamond Lounge and she did a fantastic job. She handled a couple of issues for us and did some extra special things for us as it was our 32nd anniversary.

 

We're Diamond+ but spent every evening in the Diamond Lounge versus the Concierge lounge, mostly due to her and fellow guests. I think her assignment is temporary as she is providing vacation coverage. We gave her a wow card and noted on the guest comment survey that she should be considered for the next permanent opening.

 

Lou & Cindy

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Israel Sanchez will be taking the Voyager to Singapore and will finish his contract on June 2.

Wow.he'll be on a lot longer than planned!:eek::eek: ( I just read that on FB!)

 

and thanks for the Verdine info Lou and Cindy!

Edited by PH8
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AD Adventure of the Seas -Reshma

(Fernando on vacation 2/19/12)

AL Allure of the Seas--(Concierge)-Fernando/Rahim

(Diamond)-Dexter Fraser

BR Brilliance of the Seas - Betsy Medrano(Edson Rosa on vacation 12/11/11)

EN Enchantment of the Seas - Reyno Varkevisser (Charmaine Femandas on vacation 01/16/12)

EX Explorer of the Seas -Carlos Javier Ortiz(Mario Reyes as of 4/9/12)

FR Freedom of the Seas (Concierge)-Willie

(Diamond)-Verdine (Rahul Barua on vacation 02/12)

GR Grandeur of the Seas - none

ID Independence of the Seas (Concierge)Raj Bhugwath-(Ken Boodoo-on vacation till 04/22/12)

(Diamond) -Coumella Arandia

JW Jewel of the Seas - Nedere Reid-till April 28th (Jasmin on vacation12/10/11 )

LG Legend of the Seas -none

LB Liberty of the Seas (Concierge)-Oana Popa(from 2/04/ to 4/9--returning to Diamond Lounge 4/10 to 4/28) Carlos Ortiz TBD

(Diamond)--Nicola Baker

MJ Majesty of the Seas- none

MA Mariner of the Seas -Luca Lorgio(Nadia Gruber on vacation)

MN Monarch of the Seas- none

NV Navigator of the Seas – Karen Hernandez(starts vacation 04/12)

OA Oasis of the Seas (Concierge)Ricardo Mock

(Diamond) Hayley De Vos Luzio

RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen(till 4/05/12) Steven as of 4/05/12

(Diamond)Silvia Abreu De Gasperi(till March 6th,returning in May)

RH Rhapsody of the Seas -Amit(date TBD)

SR Serenade of the Seas -Francois Roux (till 07/04/12-returning in Sept)-Victor on vacation

SP Splendour of the Seas – Diego Tripaldi(till 04/22/12)

VI Vision of the Seas - none

VY Voyager of the Seas -Israel Sanchez(till 06/02/12)

 

To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com

The underscore is ONLY between the ships two letters and Concierge.

i.e

EX_Concierge@rccl.com

 

 

On ships with Diamond lounge concierge,add the word diamond in front of concierge

i.e

FR_DiamondConcierge@rccl.com

 

On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship

i.e

OA_Concierge01@rccl.com

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We were on the Freedom of the Seas 2/19/12 sailing. It was Verdine's (female) first week in the Diamond Lounge and she did a fantastic job. She handled a couple of issues for us and did some extra special things for us as it was our 32nd anniversary.

 

We're Diamond+ but spent every evening in the Diamond Lounge versus the Concierge lounge, mostly due to her and fellow guests. I think her assignment is temporary as she is providing vacation coverage. We gave her a wow card and noted on the guest comment survey that she should be considered for the next permanent opening.

 

Lou & Cindy

Thats for the info. Verdine sounds fantastic.
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I am trying to email the diamond concierge on Oasis and the email OA_Concierge02@rccl.com keeps coming back Undeliverable Message.

Is there another one I could use. Thanks for your help.

 

That email is for Ricardo in the CL. To email Hayley in the Diamond, you do OA underscore DiamondConcierge@rccl.com

 

OA_DiamondConcierge@RCCL.COM

Edited by redcrown
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Israel Sanchez will be taking the Voyager to Singapore and will finish his contract on June 2.

 

Thanks for the info. That means he will still be on Voyager for our March 10th cruise. :)

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