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  #1  
Old February 19th, 2012, 08:39 PM
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misterscrubs misterscrubs is offline
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Thumbs down Europeans are Rude and No Manners

Been on the MSC Poesia last week Feb 11-18 2012, and what an experience that was. Yes I read all the posts and do agree to disagree. Case in point when you enter a buffet line, you do not shove your way through and not say excuse me in your language or enter the theater late and come into a seat and barge through, without saying something. I offered to get up and let someone into a seat and I could not move fast enough for the impatient and rude Europeans.
The staff are dimwits( No English whatsoever. Do they not leave from Ft Lauderdale, Florida USA. You ask them a simple question and they look at you like you have 3 heads. Or they just say NO or refer you to the reception desk. Do they wear blinders and just do not think? No manners either. ie..will not hold a door open for you or help you. Learn ENGLISH FOR STAFF. Manners are Manners and if you want American people to come on their cruise-ship, bend a little or leave from the Caribbean and not the USA.
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  #2  
Old February 20th, 2012, 04:01 AM
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No comment worth making.
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  #3  
Old February 20th, 2012, 11:24 AM
Wimpinthewater35 Wimpinthewater35 is offline
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Quote:
Originally Posted by misterscrubs View Post
Been on the MSC Poesia last week Feb 11-18 2012, and what an experience that was. Yes I read all the posts and do agree to disagree. Case in point when you enter a buffet line, you do not shove your way through and not say excuse me in your language or enter the theater late and come into a seat and barge through, without saying something. I offered to get up and let someone into a seat and I could not move fast enough for the impatient and rude Europeans.
The staff are dimwits( No English whatsoever. Do they not leave from Ft Lauderdale, Florida USA. You ask them a simple question and they look at you like you have 3 heads. Or they just say NO or refer you to the reception desk. Do they wear blinders and just do not think? No manners either. ie..will not hold a door open for you or help you. Learn ENGLISH FOR STAFF. Manners are Manners and if you want American people to come on their cruise-ship, bend a little or leave from the Caribbean and not the USA.
Wow we were on the sailing prior and never found a crew member who couldn't speak/understand reasonably good english. I do agree about the seating but on our sailing americans did it too and without staff in the theater, seats were being saved by all regardless of the requests not to do so. I found reception staff to be the most rude out of all the staff onboard. I asked for a piece of tape the woman had the dispenser within inches of her hand and she said NO we don't have any, then I heard a man in a scooter ask for a screwdriver to fix the handle on his scooter and again the woman said No didn't even offer to call someone to try and help. The girls at the spa were the most helpful always holding the doors to go out to the pool once we got off the elevators said good morning asked how we were and not in a sales type of way.

I do question your statement with how leaving from the caribbean instead of florida would make any change other than making it more of a PITA to get to and from the ship.
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  #4  
Old February 20th, 2012, 01:19 PM
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I am European and was also on that cruise. I can only say that if all Europeans are rude then all North Americans are greedy and obese. It's only the French who are rude
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  #5  
Old February 20th, 2012, 01:22 PM
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I am European and was also on that cruise. I can only say that if all Europeans are rude then all North Americans are greedy and obese. It's only the French who are rude
Agreed on all counts!!
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Old February 21st, 2012, 05:15 PM
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Originally Posted by stanleeder View Post
I am European and was also on that cruise. I can only say that if all Europeans are rude then all North Americans are greedy and obese. It's only the French who are rude
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  #7  
Old December 8th, 2014, 03:35 AM
Lutèce Lutèce is offline
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It's only the French who are rude

No we're not!!!
What do you mean????
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  #8  
Old December 8th, 2014, 10:07 PM
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Default staff-crew vs passengers

The OP and the follow up comments fail to distinguish between the manners\general character of staff & crew of a particular line vs the manners\general character of the passengers from a particular nation.

To draw conclusions about the manners \general character of an entire nation´s population based upon one´s experience on a single cruise is very superficial and lacks credibility. However, to draw conclusions about the manners\level of service of staff and crew based upon a single cruise experience is a lot less superficial. True, one person´s opinion may not be entirely credible, but criticisms of onboard service are not necessarily superficial, much less irrational.

When many passengers rate service as much poorer on MSC than any other cruise line, it is likely that service on MSC is poorer than any other cruise line. Over 145,000 CruiseCritic members wrote reviews published on this site and rated service as part of their review. These cruisers (many experienced) rated service on MSC as the worst by far of any other cruise line. That is a very significant indicator and supports the OP´s own observations about the lack of good service from MSC personnel.
All twelve MSC ships included in the all time Cruisers Choice ratings finish in the bottom 15% of all ships included in the ratings. Every single MSC ship is rated lower than every single ship of its mass market competition, i.e HAL, Royal Carib, Norwegian, Carnival, Celebrity, Princess. See the all time ratings published at Cruisers Choice Awards:
http://www.cruisecritic.com/memberre...e&sort=Highest

Last edited by pupe; December 8th, 2014 at 10:12 PM.
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  #9  
Old December 9th, 2014, 04:19 AM
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Originally Posted by pupe View Post
When many passengers rate service as much poorer on MSC than any other cruise line, it is likely that service on MSC is poorer than any other cruise line. Over 145,000 CruiseCritic members wrote reviews published on this site and rated service as part of their review. These cruisers (many experienced) rated service on MSC as the worst by far of any other cruise line. That is a very significant indicator and supports the OP´s own observations about the lack of good service from MSC personnel.
All twelve MSC ships included in the all time Cruisers Choice ratings finish in the bottom 15% of all ships included in the ratings. Every single MSC ship is rated lower than every single ship of its mass market competition, i.e HAL, Royal Carib, Norwegian, Carnival, Celebrity, Princess. See the all time ratings published at Cruisers Choice Awards:
http://www.cruisecritic.com/memberre...e&sort=Highest
To be able to draw any sort of inference about MSC one must start with a randomly selected sample of MSC guests. Cruise Critic is dominated by North Americans who are accustomed to American cruise lines. MSC is not an American cruise line and does many things differently to them. North Americans are a tiny minority of MSC guests yet dominate the CC reviews and ratings.

Further, 'seasoned' NA cruisers are likely to be the most critical simply because they are most likely to be set in their ways and not appreciative of change and 'foreign' ways of doing things.

So, just how can any conclusions be drawn from the opinions of the most disgruntled, axe-grinding, self-selected minority of a minority of MSC guests?

They cannot! They cannot.

I will be on the QM2 next week and I am sorely tempted to document my observations as 'a rude European' of this American line. However, there will be strengths and weaknesses as there are with any line or travel experience and I hope I never write such tosh, even in anger.

Cruising is no longer restricted to just the American way of cruising, thank heavens.

Rude European,
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  #10  
Old February 20th, 2012, 01:51 PM
boca7 boca7 is offline
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Originally Posted by misterscrubs View Post
Been on the MSC Poesia last week Feb 11-18 2012, and what an experience that was. Yes I read all the posts and do agree to disagree. Case in point when you enter a buffet line, you do not shove your way through and not say excuse me in your language or enter the theater late and come into a seat and barge through, without saying something. I offered to get up and let someone into a seat and I could not move fast enough for the impatient and rude Europeans.
The staff are dimwits( No English whatsoever. Do they not leave from Ft Lauderdale, Florida USA. You ask them a simple question and they look at you like you have 3 heads. Or they just say NO or refer you to the reception desk. Do they wear blinders and just do not think? No manners either. ie..will not hold a door open for you or help you. Learn ENGLISH FOR STAFF. Manners are Manners and if you want American people to come on their cruise-ship, bend a little or leave from the Caribbean and not the USA.
Sorry!! Your comment is very rude, even if you had a bad experience you dor not generalize a whole continent.
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  #11  
Old February 20th, 2012, 03:21 PM
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Very uncalled for statement. I did not find this on the Poesia at all!

And rude! We were in Tuscany a few years back and I was horrified at the demand of the visiting Americans.
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  #12  
Old February 20th, 2012, 05:52 PM
madjack madjack is offline
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"The staff are dimwits( No English whatsoever. Do they not leave from Ft Lauderdale, Florida USA. You ask them a simple question and they look at you like you have 3 heads. Or they just say NO or refer you to the reception desk. Do they wear blinders and just do not think? No manners either. ie..will not hold a door open for you or help you. Learn ENGLISH FOR STAFF. Manners are Manners and if you want American people to come on their cruise-ship, bend a little or leave from the Caribbean and not the USA."

I was sorry to hear such a comment about staff being dimwits because they do not understand English. We have been on Carnival, RCCL and Princess and there were several staff members who did not understand or speak English very well. A person's attitude is important in these situations. If you smile at someone, and ask a question and that staff member does not speak English, h/she will usually find someone to help you. Even when a ship is sailing from Fort Lauderdale it is unrealistic to think that all staff will speak English fluently. I have read many cruise reviews where Americans traveling in the Med are outraged when not all staff, or passengers, can speak English. Although many Americans are sorely lacking in language skills, most make an effort when traveling abroad to learn a few phrases in the languages of the countries they will visit. To travel in other countries and expect everyone to know English is very narrow-minded. We travel to Europe by ourselves, by land, and have never had any problems. Although I speak Italian, I can barely get by with French, which I am now learning. Before we went to France, I learned a few phrases, such as good day, please, thank you, and where are the washrooms. Everyone seemed pleased that I made an effort to speak a bit of their language. It is a big world and we all should try to enjoy each others cultures and learn from each other. There are rude people everywhere, and certainly here in the U.S. To call all Europeans rude is very wrong, as most people who have been to Europe would agree.
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  #13  
Old February 21st, 2012, 09:54 AM
Wimpinthewater35 Wimpinthewater35 is offline
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I have to wonder what the "simple question" was?

Acting out the request like in a game of charades has worked for us when the person didn't understand what we were saying. But they told us they didn't understand in nearly perfect english.
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  #14  
Old December 11th, 2014, 08:34 PM
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Originally Posted by Wimpinthewater35 View Post
I have to wonder what the "simple question" was?

Acting out the request like in a game of charades has worked for us when the person didn't understand what we were saying. But they told us they didn't understand in nearly perfect english.
If someone speaks what I believe is French to me I always say "Je ne parle pas Francais"

Similarly for German I say "ich spreche kein Deutsch"

That must baffle the people who speak to me!!!!!!!!



The rudest person I met was a USA national who proclaimed out loud when barging in at the front of the queue for photos with the captain

"i don't wait in line for anyone, not even the Captain" and proceeded to storm off.



The only nation who queue as well as us Brits are the Brazilians, (Former communist countries excluded; they'll queue to join a queue and still not know what they are queuing for)
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  #15  
Old February 21st, 2012, 02:21 PM
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Default I want to apologize for my blog entry

By all means there were Europeans whom made the Cruse an exception. I am sorry if I generalized all Europeans(some Europeans) I retract the statement that the staff was dimwits wrong choice of words. Sometimes you write and don't think it through.
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  #16  
Old February 21st, 2012, 05:27 PM
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A nice apology misterscrubs, thank you . I am a European, DH is another sort of European, and we can see the differences between nations. The Italians want to eat as soon as the restaurant opens and have no concept of queuing, the Spanish want to eat as late as possible, and have no concept of queuing, the French are a little introspective and have no concept of queuing. Brits have the concept of waiting in line unless its a Ryanair flight when manners go out of the window . Seriously though I am a mild mannered middle aged European lady who would never ever push-in or be rude to anyone, although I have learned how to stand up for myself when needs be.

Different cultures have different ways about them. I have learnt to be tolerant and go with the flow when abroad.
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  #17  
Old February 21st, 2012, 05:32 PM
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Quote:
Originally Posted by rusky123 View Post
A nice apology misterscrubs, thank you . I am a European, DH is another sort of European, and we can see the differences between nations. The Italians want to eat as soon as the restaurant opens and have no concept of queuing, the Spanish want to eat as late as possible, and have no concept of queuing, the French are a little introspective and have no concept of queuing. Brits have the concept of waiting in line unless its a Ryanair flight when manners go out of the window . Seriously though I am a mild mannered middle aged European lady who would never ever push-in or be rude to anyone, although I have learned how to stand up for myself when needs be.

Different cultures have different ways about them. I have learnt to be tolerant and go with the flow when abroad.
That is really funny if it wasn`t so true.
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  #18  
Old February 21st, 2012, 05:40 PM
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The Problem with Speaking English

1. The Japanese eat very little fat and suffer fewer heart attacks than
Englishmen and Americans.

2. The Mexicans eat a lot of fat and suffer fewer heart attacks than
Englishmen and Americans.

3. The Chinese drink very little red wine and suffer fewer heart attacks
than Englishmen and Americans.

4. The Italians and French drink a lot of red wine and suffer fewer heart
attacks than Englishmen and Americans.

5. The Germans drink a lot of beers and eat lots of sausages and fats and
suffer fewer heart attacks than Englishmen and Americans.

6. Algerians have almost no sex and suffer fewer heart attacks than
Englishmen and Americans.

7. Brazilians seldom stop having sex and suffer fewer heart attacks than
Englishmen and Americans.

CONCLUSION

Eat and drink what you like. Speaking English is apparently what kills




Sorry about my English

Last edited by mbeginner; February 21st, 2012 at 05:58 PM.
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  #19  
Old February 22nd, 2012, 12:39 PM
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LOL that was funny, thanks....Speaking English is Dangerous LOL


To the OP....while I was NOT on your cruise I must say I didn't find that many rude Europeans on my cruise last November. The "front desk" was the only place..rude staff that seemed to cater to the Italians who didn't just jump the line, they came in the "other end" of the line, ignored the line and would rush up to the front desk LOL

I found the rest of the staff really nice, very polite, helpful and cheerful. Most all spoke English, no real problems. Many of the workers are Indonesian and they are a bit more reserved than the Filipino fun loving crew on Carnival but they really were nice
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  #20  
Old February 22nd, 2012, 03:38 AM
AmoMondo AmoMondo is offline
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Quote:
Originally Posted by misterscrubs View Post
By all means there were Europeans whom made the Cruse an exception. I am sorry if I generalized all Europeans(some Europeans) I retract the statement that the staff was dimwits wrong choice of words. Sometimes you write and don't think it through.
Thank you.
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