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#1
November 16th, 2009, 03:46 PM
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I'm annoyed that I can't downgrade.
I booked early saver which means I cannot downgrade. I understand this but am still annoyed. When I booked in August, I very specifically wanted a room on the 7th deck. I was told none were available but the promotion they were running allowed me to "upgrade" to any other deck I wanted for the same price. I paid $699 for an interior room on the 8th deck (4G). I was satisfied with this deck and this price but was hoping something on the 7th deck would become available. The PVP told me to call back and check for cancellations. Now it's November and althought the listed price has only gone up, they've added my state to the residency sale prices and my cruise cost has gone down $5 per person ($694). I called to verify this and mentioned that I noticed a whole bunch of mid-ship 7th deck rooms had become available. She checked with someone and said I wouldn't be able to downgrade because of the Early Saver. I'm not looking for a price drop (the 7th deck 4F are $689pp - a whopping $10 cheaper) just want my 7th deck room! I wanted it all along! I'll keep my $699 price if I have to!
I understand the policy, just wanted to vent my frustration with it. 
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#2
November 16th, 2009, 04:01 PM
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It does stink, but you agreed with the terms of ES when you booked your original cabin. I booked ES, too, after reading all the terms and thinking to myself I am certain that I agree with all of them.
I'm sure you'll be able to make the best of it in your current room (or change to another room of the same or higher category). 
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#7
November 16th, 2009, 04:05 PM
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Quote:
__________________
____________________________________________ Could you tell me one thing you'll remember about me? 
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#9
November 16th, 2009, 04:09 PM
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Once past final payment even if you didnt book ES you cant downgrade anyway, right?
__________________
RCCL Enchantment of the Seas 8/07 Our first cruise Costa Fortuna 12/07 Kids first cruise Carbibbean Princess 5/08 Sisters first cruise RCCL Liberty of the Seas 8/08 Friends first cruise RCCL Navigator of the Seas 12/08 Mom/Daughter cruise RCCL Majesty of the Seas 3/09 Mom/younger Daughter cruise Carnival Valor 7/09 our first Carnival cruise
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#10
November 16th, 2009, 04:10 PM
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Rachel, I do hope you go and have a good time and not let $10.00 or the fact that you can't be on the 7th deck ruin your vacation. Maybe once on board, you can ask to change. I don't know how that works any more.
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#11
November 16th, 2009, 04:15 PM
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Quote:
__________________
____________________________________________ Could you tell me one thing you'll remember about me?
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#12
November 16th, 2009, 04:16 PM
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Children, play nice or no desert for you.
__________________
"BE A TRAVELER NOT A TOURIST" 1841 DAYS AT SEA AND COUNTING
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#13
November 16th, 2009, 04:35 PM
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Oh it certainly won't ruin my vacation! I was perfectly happy all this time with my room, just frustrated when I saw the 7th deck available but not available to ME!
I haven't made my final payment yet and I am actually pretty excited that I got a price reduction after checking every single day for any drops! That's $5 I can spend on a drink!
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#14
November 16th, 2009, 05:58 PM
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Sometimes I think the PVP's and TA's think the ESA is the worst thing that Carnival has done. If you follow the rules, it works out well. If you sign up and really want something else, it's best to not use ESA.
I can't say I blame you for not being disappointed, but the rules of ESA are quite specific. I know you will enjoy your cruise anyway.
__________________
 
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#16
November 16th, 2009, 06:59 PM
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Can you imagine only One Half of 3,000 passengers wanting to change decks, and then changing cabins, and then changing decks a second time. If you understand the ES rules, IMHO, go with the flow and have FUN ~~!!~~
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#17
November 16th, 2009, 07:04 PM
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This is just a stupid business move on Carnival's part....
You are willing to pay for a higher category and take a lower category cabin. Carnival could give you the cabin you want and then sell the cabin you currently have booked at a higher rate and therefore make more money. Doesn't take a rocket scientist to figure out they have the opportunity for a happier cruiser and to make more money - why wouldn't a business do this?!?!? Instead they now have someone unhappy with their cabin - who now is posting that they were misled by a PVP ("The PVP told me to call back and check for cancellations.")and are not happy with the ES....
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#18
November 16th, 2009, 07:06 PM
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Quote:
__________________
 Tbay-eh
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#20
November 16th, 2009, 10:28 PM
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Quote:
__________________
 gargoyle999@charter.net Past: -Carnival Spirit (8M Aft Balcony 4241) - Exotic Mexico (Acapulco, Ixtapa, Manzanillo) - November 2009 -Carnival Miracle (Cat 11 Aft Wrap 4237)- Western Caribbean (Cozumel, Costa Maya, Belize, Roatan) - February 2009 -Sapphire Princess (BB Aft Balcony C753)-Mexican Riviera (Puerto Vallarta, Mazatlan, Cabo) - November 2008 -Carnival Triumph (Cat 11 Midship 7231) - Eastern Caribbean (Puerto Rico, USVI, St. Maarten)- February 2006 What's Next: 40th BD Party! Aft Wrap to Hawaii!!!  Pre-cruise cruise. Back to Key West and Cozumel:  Post-cruise cruise. Grand Turk, D.R, Aruba, Curacao - Aft Wrap Style:  "Cheapie" cruise. Back to Cabo, Mazatlan, PV:  12-Day cruise visiting Spain, Italy, Monaco, Croatia. First Cove Balcony & Platinum for DW!!!: 
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